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Remote Sms Chat Jobs (NOW HIRING)

Whippy

Customer Support Specialist (LATAM Only)

$18.50 - $24.75/hr

Customer Support Specialist (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication ... SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast. Read this before ...

Whippy

Customer Success Manager (LATAM Only)

Customer Success Manager (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication ... SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast. Read this before ...

Whippy

Customer Success Manager (LATAM Only)

Customer Success Manager (LATAM, Remote) About Whippy Whippy is a fast-growing AI communication ... SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast. Read this before ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

The position is fully remote. Background check required. Rotational shifts (Performance based 8 ... Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS ...

Nourish Inc

Customer Experience Associate

$17 - $22.50/hr

... and 10% SMS / Chat). We're looking for someone who thrives in a fast-paced, ever-evolving ... Location: We're open to remote or in-person candidates who are a great fit for the role. Key ...

Nourish

Customer Experience Associate

New York, NY · On-site +1

$18 - $24/hr

... and 10% SMS / Chat). We're looking for someone who thrives in a fast-paced, ever-evolving ... Location: We're open to remote or in-person candidates who are a great fit for the role. Key ...

Happy Howl

Customer Support Retention Specialist

$14.50 - $20/hr

... SMS, chat, and social media • Resolve shipping errors, address updates, account changes, and ... remote environment • A genuine love for dogs and the ability to speak about pet health and ...

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Remote Sms Chat information

What are some common challenges faced by remote SMS chat agents and how can they be managed?

Remote SMS chat agents often face challenges such as managing multiple conversations simultaneously, maintaining a consistent and professional tone, and quickly understanding customer needs without visual cues. To manage these, agents benefit from strong organizational skills, clear communication, and familiarity with company guidelines. Regular training sessions, collaboration with team leads, and access to a knowledge base can also help agents provide accurate and efficient support while working remotely.

What are remote SMS chat jobs?

Remote SMS chat jobs involve communicating with clients or customers through text messaging platforms, typically from the comfort of your own home. These positions may include customer support, technical assistance, or adult chat, depending on the employer. Workers are expected to respond to messages promptly and professionally, often following specific guidelines or scripts. These jobs require strong typing skills, good grammar, and the ability to multitask. Payment structures can vary, including hourly wages or pay-per-message models.

What are the key skills and qualifications needed to thrive as a Remote SMS Chat Agent, and why are they important?

To thrive as a Remote SMS Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and typing proficiency are important technical requirements. Exceptional problem-solving, patience, and the ability to multitask help agents stand out in this role. These skills ensure efficient, accurate, and positive interactions with customers, which are crucial for client satisfaction and effective remote support.
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Remote Sms Chat jobs near you
Infographic showing various Remote Sms Chat job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 68% Full Time, 11% Part Time, 9% Temporary, and 4% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution.

Bilingual Customer Experience Representative - Remote

Andasol Management, Inc.

Remote

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Remote - Bilingual Customer Experience Representative
Who We Are?
Trojan Storage is the best self-storage operator in the business with over 40+ locations in the U.S today! Simply put, we have the best people in the workplace with our amazing culture, healthy benefits, and growth opportunities.
Your Benefits:
Remote Work Opportunities
Medical, Dental, Vision, & Life Insurance | 401k Matching Program | Vacation Time
Sick Time | Monthly Bonuses | Annual Bonuses | Holiday Pay | Referral Program
Discounted Storage | Education Assistance Program | Employee Assistance Program
Employee Discount Store | Work/Life Balance | Growth Opportunities | Mileage Reimbursement
Your Role:
Join our amazing company and start your career in Self-Storage today! The Customer Experience Representative (CXR) is a Full-Time position that will report directly to the Contact Center Manager. This individual will play an integral role in executing the overall growth and customer service strategy of Trojan Storage. This position will be the front line for new customers rentals as well as handling a variety of customer issues utilizing phone, SMS, chat, and email. The CXR must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping customers and driving satisfaction.
Your Responsibilities:
  • Customer Experience: Delight customers through multichannel communications including phone, email, chat, and video. Become proficient in self-storage operations delivering empathetic communications to all our customers practicing First Contact Resolution (FCR). Handle and mitigate customer complaints with effective communication and proper documentation.
  • Sales: Achieve sales metrics on new rentals, leads, and conversion rates through inbound communications. Cross sell other products and services to meet the needs of our valued customers.
  • Collections: Take payments and assist customers with all delinquency needs ensuring proper documentation and compliance.
  • Efficiency: Drive performance through keeping efficiency ratios at standards. This includes managing average handle times, response times, and calls handled per day.
  • Teamwork: Foster positive relationships with team members and leadership collaborating effectively on initiatives, meetings, and daily interactions.
  • Punctuality & Attendance: Adhere to all schedules and meetings on time with no disruption to the contact center environment. Be a reliable team member to support operational efficiency and team cohesion.
  • Interpersonal Skills: Communicate effectively with all internal stakeholders such as site personnel, District Managers, and within the contact center.
Qualifications
  • High School Degree or equivalent.
  • Must be located in Texas.
  • Bilingual (Spanish) required.
  • 1 Year of experience in a contact center environment or customer-support role.
  • Phone sales experience preferred.
  • Proficiency in chat communication a plus.
  • Ability to multi-task and manage time effectively.
  • Excellent written and verbal communication skills.
  • Experience in conflict resolution and customer sales.

Apply today to join one of the fastest growing self-storage operators in the business!
Andasol Management Inc. is an equal opportunity employer. Andasol does not discriminate on the basis of race, color, religion or religious creed, national origin or place of origin, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), physical or mental disability, age, protected military or veteran status, sexual orientation, gender identity, gender expression, transgender status, genetic information, legally protected medical condition, marital or domestic partner status, status as a victim of domestic violence (including sexual assault or stalking), or any other basis protected by applicable law.
Qualified applicants with criminal histories will be considered for employment consistent with all federal state and local ordinances. We are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at hr@kobreco.com

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