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What is a remote SMS chat job?

Remote SMS chat jobs involve communicating with clients or customers through text messaging platforms, typically from the comfort of your own home. These positions may include customer support, technical assistance, or adult chat, depending on the employer. Workers are expected to respond to messages promptly and professionally, often following specific guidelines or scripts. These jobs require strong typing skills, good grammar, and the ability to multitask. Payment structures can vary, including hourly wages or pay-per-message models.

What skills and qualifications are needed to thrive as a remote SMS chat agent?

To thrive as a Remote SMS Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and typing proficiency are important technical requirements. Exceptional problem-solving, patience, and the ability to multitask help agents stand out in this role. These skills ensure efficient, accurate, and positive interactions with customers, which are crucial for client satisfaction and effective remote support.

What are common challenges faced by remote SMS chat agents and how can they be managed?

Remote SMS chat agents often face challenges such as managing multiple conversations simultaneously, maintaining a consistent and professional tone, and quickly understanding customer needs without visual cues. To manage these, agents benefit from strong organizational skills, clear communication, and familiarity with company guidelines. Regular training sessions, collaboration with team leads, and access to a knowledge base can also help agents provide accurate and efficient support while working remotely.

What are popular job titles related to Remote Sms Chat jobs in Boston, MA?

For Remote Sms Chat jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Sms Chat jobs in Boston, MA look for?

The top searched job categories for Remote Sms Chat jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Sms Chat jobs?

Cities near Boston, MA with the most Remote Sms Chat job openings:

Remote Sms Chat jobs near you
Infographic showing various Remote Sms Chat job openings in Boston, MA as of August 2026, with employment types broken down into 60% Full Time, 9% Part Time, 1% Temporary, and 30% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Digital Marketing Specialist

Acara Solutions

Roslindale, MA • Remote

$25/hr

Full-time, Contractor

Re-posted 20 days ago

Job description

Acara Solutions is seeking a Digital Marketing Specialist to work with our client Headquartered in Boston, MA. This position is 100% remote.

Pay: $25.00/hour
Schedule: Full Time 40 Hours per week
Job Type: 12-month contract with possible opportunity of extension

Overview
We're seeking a talented and motivated Marketing Specialist to join the Toast team for a 6-month contract role. As part of our Marketing Suite team, you'll play a critical role in providing full-service demand-generation to restaurants, using a variety of Toast products such as Email, SMS, Social Media, SEO, Ads, printed assets and more. This role is ideal for individuals with a passion for digital marketing, copywriting, SEO and brand management. You'll work closely with restaurant owners, bringing their vision to life, implementing our tools, and identifying areas for improvement to ensure a seamless user experience.
Key Responsibilities
● Be the point of contact across onboarding, approvals and keeping customers informed on the latest and greatest with their marketing plans.
● Own the monthly marketing cycle - create the strategy, calendar, copy and designs for marketing campaigns across Email, SMS and Social, leveraging Toast's internal tools.
● Set up and maintain automations such as winback campaigns, receipt marketing and happy hour deals.
● Execute channel optimizations (SEO, Google Business Profile, website, listings) and design flyers or other printed collateral as needed.
● Report & iterate - deliver monthly performance reports with clear insights; adjust tactics to hit customer goals.

Here's what you'll need:
  • High School Diploma or GED
  • Minimum 2 years of experience with digital marketing tools
  • Minimum 2 years of experience interfacing with customers on a recurring basis

Here's what sets you apart from other candidates:
  • A strong eye for design and ability to create visually appealing, user-friendly campaigns.
  • Excellent project management and communication skills
  • Strong attention to detail, problem-solving skills, and the ability to manage multiple projects simultaneously.
  • Familiarity with the restaurant industry or small business marketing is a plus.

Additional Information:
  • Upon offer of employment, the individual will be subject to a background check.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.