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Remote Sms Chat Jobs (NOW HIRING)

Intend Inc d.b.a. Tangelo

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Remote Member Services Contractor

Phoenix, AZ · Remote

$24 - $27/hr

Independently respond to and resolve member inquiries professionally via phone, chat, SMS, and ... Remote Business Setup : Self-starter with a proven track record of successfully managing a remote ...

Intend Inc d.b.a. Tangelo

Be Seen First

Remote Member Services Contractor

Las Vegas, NV · Remote

$24 - $27/hr

Independently respond to and resolve member inquiries professionally via phone, chat, SMS, and ... Remote Business Setup : Self-starter with a proven track record of successfully managing a remote ...

Guest Services

Reservationist - Remote

$16.50 - $20.50/hr

Manage call activity, email activity, messaging activity, SMS activity and website chat activity at a high, fast volume. * Actively sell rooms to customers while accurately quoting rates, packages ...

Guest Services, Inc.

Reservationist - Remote

Naples, FL

$15 - $18.75/hr

Manage call activity, email activity, messaging activity, SMS activity and website chat activity at a high, fast volume. * Actively sell rooms to customers while accurately quoting rates, packages ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$20/hr

This is a remote role, but the following locations are excluded: OCONUS | California | District of ... Respond to driver inquiries related to Drop to Home deliveries via phone, email, chat and SMS.

Squarespace

Customer Support Associate (Remote)

$18.50/hr

Respond to customer live chats and emails in a timely manner - live chat is our primary channel ... We also will not reach out to you via phone or SMS without your permission or knowledge. If you ...

Amain Com Inc

Customer Service RC Technical Expert

$20.50/hr

Significant hobby industry experience and/or extensive hands-on RC (Remote Control) expertise is ... Interacting via phone, email, SMS, and live chat, you will deliver world-class customer support ...

STI

AWS expert

Hartford, CT/REMOTE Duration: 12+ Months The Connecticut Department of Social Services (DSS) is ... as voice, chat, and SMS. The goal is also to streamline operations using AI-driven interactive ...

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Remote Sms Chat information

What is a remote SMS chat job?

Remote SMS chat jobs involve communicating with clients or customers through text messaging platforms, typically from the comfort of your own home. These positions may include customer support, technical assistance, or adult chat, depending on the employer. Workers are expected to respond to messages promptly and professionally, often following specific guidelines or scripts. These jobs require strong typing skills, good grammar, and the ability to multitask. Payment structures can vary, including hourly wages or pay-per-message models.

What skills and qualifications are needed to thrive as a remote SMS chat agent?

To thrive as a Remote SMS Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, chat software, and typing proficiency are important technical requirements. Exceptional problem-solving, patience, and the ability to multitask help agents stand out in this role. These skills ensure efficient, accurate, and positive interactions with customers, which are crucial for client satisfaction and effective remote support.

What are common challenges faced by remote SMS chat agents and how can they be managed?

Remote SMS chat agents often face challenges such as managing multiple conversations simultaneously, maintaining a consistent and professional tone, and quickly understanding customer needs without visual cues. To manage these, agents benefit from strong organizational skills, clear communication, and familiarity with company guidelines. Regular training sessions, collaboration with team leads, and access to a knowledge base can also help agents provide accurate and efficient support while working remotely.
More about Remote Sms Chat jobs

What cities are hiring for Remote Sms Chat jobs?

Cities with the most Remote Sms Chat job openings:

What are the most commonly searched types of Sms Chat jobs?

The most popular types of Sms Chat jobs are:

What states have the most Remote Sms Chat jobs?

States with the most job openings for Remote Sms Chat jobs include:

What job categories do people searching Remote Sms Chat jobs look for?

The top searched job categories for Remote Sms Chat jobs are:

Remote Sms Chat jobs near you
Infographic showing various Remote Sms Chat job openings in the United States as of August 2026, with employment types broken down into 54% Full Time, 13% Part Time, and 33% Contract. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution.

Remote Member Services Contractor

Intend Inc d.b.a. Tangelo

Phoenix, AZ • Remote

$24 - $27/hr

Contractor

Posted 6 days ago

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Job description

Project Overview: Member Services Contractor
We are seeking an independent, experienced Member Services Contractor to deliver high-quality support and ensure our members seamlessly utilize the Tangelo platform. The selected contractor will independently manage member inquiries, resolve account issues, and provide expert guidance on platform features and workflows.

Scope of Services (Deliverables)

  • Inquiry Management: Independently respond to and resolve member inquiries professionally via phone, chat, SMS, and email.
  • Onboarding & Guidance: Engage prospective members to explain platform benefits, guide them through the automated assessment process, and verify required information.
  • Issue Resolution: Investigate and resolve user issues related to platform onboarding, order fulfillment, and overall user experience.
  • Data Management & Compliance: Maintain accurate, up-to-date member records within the database while ensuring strict data confidentiality and HIPAA compliance.
  • Outreach Tracking: Monitor member engagement metrics and execute proactive outreach to ensure successful platform utilization.
  • Documentation Support: Contribute to external knowledge bases and FAQs to ensure clear communication and consistency across member workflows.
  • Process Alignment: Review system data and provide independent operational insights to streamline the member experience and align with regulatory standards.

Contractor Qualifications & Requirements

  • Language Skills: Written and verbal fluency in Spanish is required to service specific member demographics.
  • Core Experience: Minimum 3 years of experience providing member or customer support, ideally within a healthcare, Medicaid, or wellness infrastructure.
  • Consultative Background: 1+ years of consultative client-facing or outbound communication experience is preferred.
  • Remote Business Setup: Self-starter with a proven track record of successfully managing a remote workspace and operating independently.
  • Technical Setup: Proficiency utilizing Google Workspace (Docs, Sheets, Drive, Meet), Microsoft Office, and standard CRM/contact center platforms.
  • Critical Thinking: Sharp problem-solving abilities and the capacity to deliver high-quality results independently within a fast-paced environment.

Location Requirement:

  • This is a remote position open to contractors residing in the Pacific or Mountain Time Zones, who are legally authorized to operate a business within their respective state.

Compensation

  • Contract Rate: $24.00 – $27.00 per hour (1099 Classification).

Company Description

At Tangelo, we believe access to nutritious food and personalized nutrition support should not depend on income, geography, or circumstance. We partner with health plans, government agencies, nonprofits, universities, and employers to connect individuals and families with medically tailored meals, healthy groceries, and nutrition services that support better health.

Our technology-enabled food-as-medicine platform is designed to make nutritious food more accessible while addressing the real-world barriers that can make healthy eating difficult. Our dietitians play an important role in that mission by translating evidence-based nutrition science into practical, culturally responsive care that meets members where they are.