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Phone Chat Jobs in Nebraska (NOW HIRING)

Orion

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Platform Support Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion Advisor Solutions LLC

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Platform Support Associate The Platform Support Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion Corporation

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion Corporation

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Customer Experience Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Experience Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Platform Support Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion Advisor Solutions LLC

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Associate The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion Corporation

Customer Experience Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Experience Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Customer Experience Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Experience Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

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Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in Nebraska

Phone Chat information

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What are popular job titles related to Phone Chat jobs in Nebraska?

For Phone Chat jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Phone Chat jobs in Nebraska look for?

The top searched job categories for Phone Chat jobs in Nebraska are:

What cities in Nebraska are hiring for Phone Chat jobs?

Cities in Nebraska with the most Phone Chat job openings:

Phone Chat jobs near you
Infographic showing various Phone Chat job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution.

Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Milan Laser Hair Removal

Omaha, NE • On-site

$22 - $24/hr

Other

Re-posted 16 days ago

Milan Laser Hair Removal rating

7.5

Company rating: 7.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

3rd of 42 rated hair and beauty

Job description

Omaha, Nebraska • In-Person • Part-Time
Now Starting at $19.00 per hour - Recently Increased Base Pay!
Who We Are
Not your average call center-that's the Milan difference.
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly-and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
  • A full-time Client Coordinator (inbound sales) role
  • Higher-earning, performance-based positions
  • Opportunities across Milan's corporate and field teams
About the Role
This is where the client experience comes to life.
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters-you'll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.
Compensation
  • Base Pay: $19.00 per hour
  • Additional earnings through hourly differentials and commission
  • Top performers earn $22-$24/hour total
Schedule
  • 16-24 hours per week
  • 4-5 hour shifts
  • Morning, evening, and weekend availability required
Business Hours:
  • Monday-Thursday: 7:30 AM - 8:00 PM
  • Friday-Saturday: 7:00 AM - 8:00 PM
  • Sunday: 8:00 AM - 6:30 PM
Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
What You'll Do
Client Support & Experience
  • Respond to inbound calls, emails, texts, and chat from current clients
  • Support appointment scheduling and assist with account questions
  • Deliver empathetic, confident, solutions-focused service
  • Assist inbound leads and help guide them toward booking consultations
Operational Excellence
  • Follow standard processes and scripting to ensure consistency
  • Accurately document all client interactions
  • Manage multiple conversations and systems at once
Performance & Team Environment
  • Meet productivity and customer service expectations
  • Participate in coaching, feedback, and development conversations
  • Support team initiatives and continuous improvements
What You Bring
Minimum Requirements
  • High school diploma or equivalent
  • 1+ year of customer service experience in a fast-paced environment
  • Ability to multitask across phone, email, and chat
  • Strong written and verbal communication skills
  • Typing speed of at least 60 WPM
  • Proven reliability, professionalism, and strong attendance
  • Ability to handle sensitive information with confidentiality
  • Comfort working in a structured, metric-driven environment
Preferred Experience
  • Call center experience
  • Multi-channel customer support (phone, chat, email)
  • Appointment scheduling or similar workflows
Behavioral Strengths
  • Customer Obsessed: Creates positive, supportive client experiences
  • Drive for Results: Takes ownership and meets expectations
  • Coachable: Open to feedback and eager to grow
  • Calm Under Pressure: Thrives in high-volume environments
  • Collaborative: Communicates clearly and supports the team
Availability Requirements
  • 16-24 hours per week
  • Must be able to work morning or evening shifts
  • Weekend availability required

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available.
Equal Opportunity Employer.
#INDCC1

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