$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Langhorne, PA ¡ Remote
Providing psychic readings by phone, chat or video - on demand and by appointment * Using tools such as tarot, astrology, numerology, or your gifts as a clairvoyant, medium or empath to help guide ...
Quick apply
Langhorne, PA ¡ Remote
Providing psychic readings by phone, chat or video - on demand and by appointment * Using tools such as tarot, astrology, numerology, or your gifts as a clairvoyant, medium or empath to help guide ...
Atlanta, GA ¡ Remote
$18 - $20/hr
The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be ...
Quick apply
Atlanta, GA ¡ Remote
$18 - $20/hr
The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be ...
$17.25 - $23/hr
This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email, customer complaints, and fraud prevention, ensuring orders are processed accurately and shipped on time.
$17.25 - $23/hr
This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email, customer complaints, and fraud prevention, ensuring orders are processed accurately and shipped on time.
Pasadena, CA ¡ On-site
$20 - $24/hr
This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email, customer complaints, and fraud prevention, ensuring orders are processed accurately and shipped on time.
New
Quick apply
Pasadena, CA ¡ On-site
$20 - $24/hr
This role manages ecommerce order fulfillment, custom order entry, sales via phone/chat/email, customer complaints, and fraud prevention, ensuring orders are processed accurately and shipped on time.
New
Atlanta, GA ¡ Remote
$17 - $20/hr
The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be ...
Quick apply
Atlanta, GA ¡ Remote
$17 - $20/hr
The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be ...
Lincoln, RI ¡ On-site
$22 - $24/hr
Experience working in inbound/outbound call centers (phone, chat, or video). * Experience as a Personal Banker managing a high volume of clients.
Quick apply
Lincoln, RI ¡ On-site
$22 - $24/hr
Experience working in inbound/outbound call centers (phone, chat, or video). * Experience as a Personal Banker managing a high volume of clients.
In this role, you will own agent scheduling for phone, chat, case, and non-phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal ...
In this role, you will own agent scheduling for phone, chat, case, and non-phone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal ...
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Experience working in an inbound or outbound contact center (phone, chat and or video) * Experience working as a Personal Banker managing high client volume * Must be fluent in Spanish (Speak, read ...
Experience working in an inbound or outbound contact center (phone, chat and or video) * Experience working as a Personal Banker managing high client volume * Must be fluent in Spanish (Speak, read ...
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
$36K - $46K/yr
In this role you will own agent scheduling for phone, chat, case, and nonâphone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal ...
$36K - $46K/yr
In this role you will own agent scheduling for phone, chat, case, and nonâphone work, monitor key performance indicators, and partner with leadership to ensure optimal staffing levels. The ideal ...
York, PA ¡ On-site
Individuals who will provide exceptional service and answer questions related to products and services through phone, chat, email, and text. Team members will also assist in payments, digital ...
York, PA ¡ On-site
Individuals who will provide exceptional service and answer questions related to products and services through phone, chat, email, and text. Team members will also assist in payments, digital ...
Durham, NC ¡ On-site
$19.75 - $27/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
Durham, NC ¡ On-site
$19.75 - $27/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
Omaha, NE ¡ On-site
$22 - $24/hr
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Omaha, NE ¡ On-site
$22 - $24/hr
Ability to multitask across phone, email, and chat * Strong written and verbal communication skills * Typing speed of at least 60 WPM * Proven reliability, professionalism, and strong attendance
Orlando, FL ¡ On-site
Provide support for incoming phone, chat, and email contacts for a broad range of partner questions. This rotation focuses heavily on learning and, therefore, entails several weeks of training ...
Quick apply
Orlando, FL ¡ On-site
Provide support for incoming phone, chat, and email contacts for a broad range of partner questions. This rotation focuses heavily on learning and, therefore, entails several weeks of training ...
Durham, NC ¡ On-site
$19.75 - $27/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
Quick apply
Durham, NC ¡ On-site
$19.75 - $27/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
Durham, NC ¡ On-site
$18.50 - $25.25/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
Durham, NC ¡ On-site
$18.50 - $25.25/hr
OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting clients in the Life Sciences industry. This ...
York, PA ¡ On-site
Individuals who will provide exceptional service and answer questions related to products and services through phone, chat, email, and text. Team members will also assist in payments, digital ...
York, PA ¡ On-site
Individuals who will provide exceptional service and answer questions related to products and services through phone, chat, email, and text. Team members will also assist in payments, digital ...
$8.89 - $10.45
12% of jobs
$10.45 - $12
12% of jobs
$12.29 is the 25th percentile. Wages below this are outliers.
$12 - $13.55
9% of jobs
The median wage is $14.40 / hr.
$13.55 - $15.10
33% of jobs
$16.44 is the 75th percentile. Wages above this are outliers.
$15.10 - $16.65
12% of jobs
$16.65 - $18.20
9% of jobs
$18.20 - $19.76
6% of jobs
$19.76 - $21.31
4% of jobs
$21.31 - $22.86
2% of jobs
$22.86 - $24.41
1% of jobs
$24.41 - $25.96
1% of jobs
$8
$16
$25
| Aspect | Phone Chat | Customer Service Representative |
|---|---|---|
| Credentials | Minimal; communication skills often prioritized | High school diploma or equivalent; sometimes additional training |
| Work Environment | Remote or call center; online chat platforms | Call centers, retail, or office settings |
| Industry Usage | Customer support, tech support, sales | Retail, telecom, banking, and more |
| Common Search/Comparison | Yes | Yes |
Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.
$15.25 - $20.75/hr
Full-time
Posted 10 days ago
Weâre iPostal1 and weâre in growth mode!
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and weâre looking for confident, upbeat, personable Customer Service professionals to support that growth in our Las Vegas location.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
*Please note this is an in-office role. Remote work is not available.
Responsibilities:
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
