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Phone Chat Jobs (NOW HIRING)

Customer Care Specialist

Reno, NV · On-site

$17 - $22.50/hr

Responds to customers via phone, email, and chat * Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer ...

Customer Care Specialist

Reno, NV

$17 - $22.50/hr

Responds to customers via phone, email, and chat * Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer ...

Customer Care Specialist

Reno, NV · On-site

$17 - $22.50/hr

Responds to customers via phone, email, and chat * Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer ...

Customer Care Specialist

Reno, NV · On-site

$17 - $22.50/hr

Responds to customers via phone, email, and chat * Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer ...

Customer Care Specialist

Reno, NV

$17 - $22.50/hr

Responds to customers via phone, email, and chat * Effectively communicates product/technical information clearly and concisely, adjusting language and terminology to meet the needs of the customer ...

Providing psychic readings by phone, chat or video - on demand and by appointment * Using tools such as tarot, astrology, numerology, or your gifts as a clairvoyant, medium or empath to help guide ...

Customer Care Specialist (phone, email, chat) San José Province, San José, Costa Rica Or refer someone About the job Customer Care Specialist (phone, email, chat) Our client, an international e ...

Customer Care Specialist (phone, email, chat) Our client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill ...

Communicating with guest via phone, chat, and email to answer questions regarding park policies and procedures. * Resolving guest complaints and concerns in a friendly and professional manner

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Crisis Counselor

Sacramento, CA · On-site

$24.90 - $29.88/hr

We are seeking compassionate, level-headed, and mission-driven Crisis Counselors to provide life-saving support through phone, chat, and text platforms. In this role, you'll be on the front lines of ...

Manage a phone, chat or case workload in accordance with schedule, standards and volumes adhering to deadlines and cycle times. * Resolves 60-80% of inquiries / cases by drawing on training, policy ...

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Phone Chat information

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$8

$16

$25

How much do phone chat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for phone chat in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.
More about Phone Chat jobs

What cities are hiring for Phone Chat jobs?

Cities with the most Phone Chat job openings:

What are the most commonly searched types of Phone Chat jobs?

The most popular types of Phone Chat jobs are:

What states have the most Phone Chat jobs?

States with the most job openings for Phone Chat jobs include:

Infographic showing various Phone Chat job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Customer Service Representative - Phone & Chat Support - Las Vegas, NV

USZoom LLC

Las Vegas, NV

$15.25 - $20.75/hr

Full-time

Re-posted 14 days ago


Job description

We’re iPostal1 and we’re in growth mode!


This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Las Vegas location.


To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!


There will be a two-week, paid training which starts with the first week in the Las Vegas office and the second week in our Montebello, N.Y. headquarters.

*Please note this is an in-office role. Remote work is not available.



Responsibilities:


Answer inbound calls from customers in a prompt and professional manner

Identify the type of assistance needed

Ascertain level of assistance needed to resolve inquiry and escalate when appropriate

Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients

Manage customer expectations

Actively engage customers in on-line chat context

Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting


Requirements:

Active listening skills

Results oriented

Strong work ethic

Excellent verbal and written communication skills

Previous experience in a customer service-oriented role


iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.