ZipRecruiter

Log In

1

Phone Chat Jobs in Georgia (NOW HIRING)

RemX

Be Seen First

Bilingual Customer Service Representative (English/Spanish)

Sandy Springs, GA · On-site

$19/hr

In this role, you will provide exceptional customer support by phone, chat, and email while helping customers resolve issues and ensuring a positive experience. The ideal candidate has previous ...

New

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our ...

RemX

Bilingual Customer Service Agent

Atlanta, GA · On-site

$19/hr

Troubleshoot customer issues over the phone, chat, and email. * Maintain a balance between company policy and customer benefit in decision-making. * Receive, document, and resolve customer complaints.

MCI Careers

Virtual Banker Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · Remote

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

MCI Careers

Virtual Banker - Mid-Shift

Savannah, GA · On-site +1

$11.50 - $14.50/hr

Respond to customer inquiries through phone, chat, and email. * Assist clients with account access, digital banking tools, and online transactions. * Support bill payments, fund transfers, and ...

HMTX Industries

Customer Experience Associate

Calhoun, GA · On-site +1

$20 - $23/hr

In this role, you will manage incoming inquiries across phone, chat, email, and messages; process manual and EDI orders; and help ensure compliance with customer requirements. Your ability to ...

HMTX Industries

Customer Experience Associate

Calhoun, GA · On-site

$20 - $23/hr

In this role, you will manage incoming inquiries across phone, chat, email, and messages; process manual and EDI orders; and help ensure compliance with customer requirements. Your ability to multi ...

HMTX Industries

Customer Experience Associate

Calhoun, GA · On-site

$20 - $23/hr

In this role, you will manage incoming inquiries across phone, chat, email, and messages; process manual and EDI orders; and help ensure compliance with customer requirements. Your ability to multi ...

QNBT

Customer Care Rep

Augusta, GA · On-site

$15 - $20.50/hr

Representatives will provide support and problem resolution via phone, chat, and video by determining customer needs, responding to inquiries, and updating and maintaining customer information. Key ...

Butler Toyota

Assistant Sales Manager

Macon, GA

Learn to excel in the fast-paced, high-intensity world of SET, learn to effectively supervise multiple channels of customer communication, internet, phone, chat, text, data-base marketing; learn the ...

next page

Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in Georgia

Phone Chat information

See Georgia salary details

$7

$13

$21

How much do phone chat jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for phone chat in Georgia is $13.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.62 per hour, depending on experience, location, and employer.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.
What are popular job titles related to Phone Chat jobs in Georgia? For Phone Chat jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Phone Chat jobs in Georgia look for? The top searched job categories for Phone Chat jobs in Georgia are:
Phone Chat jobs near you
Infographic showing various Phone Chat job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $28,114 per year, or $13.5 per hour.

Customer service representative

Rooted Talent Solutions

Atlanta, GA

$15.50 - $21/hr

Contractor

Re-posted 22 days ago

Job description

Customer Service Representative (Remote, Independent Contractor)

Company: Rooted Talent Solutions

Location: Remote (U.S. only)

Compensation: hourly

About Us:

Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, you'll provide exceptional service to customersall from the comfort of your home.

Position Overview:

We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, you'll assist customers by phone, chat, or emailresolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.

Key Responsibilities:

  • Provide professional and empathetic support to customers via phone, chat, or email
  • Follow client-specific procedures and use tools provided to resolve inquiries
  • Maintain a quiet, distraction-free work environment during scheduled hours
  • Attend and complete any required training or certification for selected projects
  • Communicate effectively and escalate issues when needed
  • Adhere to performance metrics and client guidelines

Qualifications:

  • Previous customer service, call center, or remote support experience preferred
  • Strong written and verbal communication skills
  • Ability to work independently and manage your own schedule
  • Must reside in the U.S. and be legally eligible to work
  • Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace
  • Must be comfortable completing unpaid client certification programs (typically 24 weeks)

What We Offer:

  • 100% remote work with flexible scheduling
  • Opportunity to choose your own clients and service hours
  • Support from our onboarding and training team
  • Access to a community of fellow remote contractors
  • Performance incentives for top contractors
  • Annual retreats and in-person team gatherings to connect, recharge, and celebrate success

Apply