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Phone Chat Jobs in Georgia (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our ...

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All JobsPhone Chat JobsPhone Chat Jobs in Georgia

Phone Chat information

See Georgia salary details

$7

$13

$21

How much do phone chat jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for phone chat in Georgia is $13.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.62 per hour, depending on experience, location, and employer.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat or communication tools. Some roles may also require a background check or certain technical skills.

What are popular job titles related to Phone Chat jobs in Georgia?

For Phone Chat jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Phone Chat jobs in Georgia look for?

The top searched job categories for Phone Chat jobs in Georgia are:

Phone Chat jobs near you
Infographic showing various Phone Chat job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $28,114 per year, or $13.5 per hour.

Customer Care Analyst

Apex Informatics

Atlanta, GA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


• Customer support analysts provide assistance to customers to help them overcome issues related to products or services provided by the company.
• Analysts often work with technical inquiries and help customers to overcome these difficulties.
• Customer support analysts often guide customers through self-help methods with the aid of resources and documentation. When protocol has been followed and the issue cannot be resolved, the analyst may need to find an alternative solution.
• They may also monitor, document, and follow-up on these processes to ensure that customers are satisfied.
• Patience is important in this position, as customers sometimes frustrated with the problems they are facing, and it may be necessary to communicate with customers by phone, chat, or e-mail, and sometimes a combination of these.

Apply