San Jose, CA - Hybrid About the Role We are looking for a Product Manager - Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat ...
New
San Jose, CA - Hybrid About the Role We are looking for a Product Manager - Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat ...
New
San Jose, CA - Hybrid About the Role We are looking for a Product Manager - Integrated Customer Experience (ICX) to help define, deliver, and enhance customer and agent experiences across phone, chat ...
New
Pleasanton, CA · Hybrid
$18.50 - $23.25/hr
The role handles member inquiries by phone, chat, or email, explains products, and guides customers to the right services while maintaining accurate records. The position requires confidentiality and ...
Pleasanton, CA · Hybrid
$18.50 - $23.25/hr
The role handles member inquiries by phone, chat, or email, explains products, and guides customers to the right services while maintaining accurate records. The position requires confidentiality and ...
Pleasanton, CA · Hybrid
$18.50 - $23.25/hr
The role handles member inquiries by phone, chat, or email, explains products, and guides customers to the right services while maintaining accurate records. The position requires confidentiality and ...
Pleasanton, CA · Hybrid
$18.50 - $23.25/hr
The role handles member inquiries by phone, chat, or email, explains products, and guides customers to the right services while maintaining accurate records. The position requires confidentiality and ...
San Diego, CA · On-site
$24 - $28/hr
Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...
Quick apply
San Diego, CA · On-site
$24 - $28/hr
Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...
San Diego, CA · On-site
$24 - $28/hr
Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...
Quick apply
San Diego, CA · On-site
$24 - $28/hr
Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...
Experience supporting contact center or customer care technologies (phone, chat, chatbots, AI, Email). Hands-on experience with CCaaS platforms, preferably Amazon Connect (Genesys, Ring Central or ...
New
Experience supporting contact center or customer care technologies (phone, chat, chatbots, AI, Email). Hands-on experience with CCaaS platforms, preferably Amazon Connect (Genesys, Ring Central or ...
New
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Milpitas, CA · On-site
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Milpitas, CA · On-site
Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...
Irvine, CA · On-site
$18 - $20/hr
Resolve customer issues and concerns through phone, chat, and email channels with empathy and efficiency * Maintain an up-to-date knowledge of our products and services to provide accurate ...
Irvine, CA · On-site
$18 - $20/hr
Resolve customer issues and concerns through phone, chat, and email channels with empathy and efficiency * Maintain an up-to-date knowledge of our products and services to provide accurate ...
Los Alamitos, CA · On-site
$28.59 - $31.19/hr
Conduct phone, chat, and emailed-based communication with prospective students * Deliver program information and answer student questions * Maintain effective follow-up strategies * Identify and ...
Quick apply
Los Alamitos, CA · On-site
$28.59 - $31.19/hr
Conduct phone, chat, and emailed-based communication with prospective students * Deliver program information and answer student questions * Maintain effective follow-up strategies * Identify and ...
* Serve as the primary technical point of contact for customers over live phone and chat, before and after the sale, including scheduled callbacks. * Provide consultative pre-sales guidance - helping ...
* Serve as the primary technical point of contact for customers over live phone and chat, before and after the sale, including scheduled callbacks. * Provide consultative pre-sales guidance - helping ...
Los Altos, CA · Remote
$22 - $24/hr
Have a great phone and chat voice (interactive, positive, calming). * Work well within the CSR team and with the other departments in our hospital. * Be detail oriented: Collect correct client ...
Los Altos, CA · Remote
$22 - $24/hr
Have a great phone and chat voice (interactive, positive, calming). * Work well within the CSR team and with the other departments in our hospital. * Be detail oriented: Collect correct client ...
Be Seen First
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
Quick apply
Be Seen First
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
Carlsbad, CA · On-site +1
$19 - $21/hr
This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week , with shifts assigned based on business needs. The call center operates Monday through Friday ...
Carlsbad, CA · On-site +1
$19 - $21/hr
This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week , with shifts assigned based on business needs. The call center operates Monday through Friday ...
Carlsbad, CA · On-site +1
$19 - $21/hr
This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week , with shifts assigned based on business needs. The call center operates Monday through Friday ...
Carlsbad, CA · On-site +1
$19 - $21/hr
This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week , with shifts assigned based on business needs. The call center operates Monday through Friday ...
Los Altos, CA · On-site
$22 - $24/hr
Have a great phone and chat voice (interactive, positive, calming). * Work well within the CSR team and with the other departments in our hospital. * Be detail oriented: Collect correct client ...
Los Altos, CA · On-site
$22 - $24/hr
Have a great phone and chat voice (interactive, positive, calming). * Work well within the CSR team and with the other departments in our hospital. * Be detail oriented: Collect correct client ...
Auburn, CA · On-site
$28 - $75/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Auburn, CA · On-site
$28 - $75/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Calexico, CA · On-site
$16.90 - $25/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Calexico, CA · On-site
$16.90 - $25/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Auburn, CA · On-site
$39 - $103/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Auburn, CA · On-site
$39 - $103/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Ramona, CA · On-site
$17 - $20/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Ramona, CA · On-site
$17 - $20/hr
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
$8.78 - $10.31
12% of jobs
$10.31 - $11.84
12% of jobs
$12.13 is the 25th percentile. Wages below this are outliers.
$11.84 - $13.37
9% of jobs
The median wage is $14.21 / hr.
$13.37 - $14.90
33% of jobs
$16.23 is the 75th percentile. Wages above this are outliers.
$14.90 - $16.43
12% of jobs
$16.43 - $17.97
9% of jobs
$17.97 - $19.50
6% of jobs
$19.50 - $21.03
4% of jobs
$21.03 - $22.56
2% of jobs
$22.56 - $24.09
1% of jobs
$24.09 - $25.62
1% of jobs
$8
$15
$25
| Aspect | Phone Chat | Customer Service Representative |
|---|---|---|
| Credentials | Minimal; communication skills often prioritized | High school diploma or equivalent; sometimes additional training |
| Work Environment | Remote or call center; online chat platforms | Call centers, retail, or office settings |
| Industry Usage | Customer support, tech support, sales | Retail, telecom, banking, and more |
| Common Search/Comparison | Yes | Yes |
Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.
The most popular types of Phone Chat jobs in California are:
For Phone Chat jobs in California, the most frequently searched job titles are:
The top searched job categories for Phone Chat jobs in California are:
Cities in California with the most Phone Chat job openings:

Other
Posted 3 days ago
New
Sourced by ZipRecruiter
It services
51 - 200 Employees
San Francisco, CA, US
2019