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Phone Chat Jobs in California (NOW HIRING)

AtWork Personnel Services

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Crisis Counselor

Sacramento, CA · On-site

$24.90 - $29.88/hr

We are seeking compassionate, level-headed, and mission-driven Crisis Counselors to provide life-saving support through phone, chat, and text platforms. In this role, you'll be on the front lines of ...

SportRX LLC

Optician | Not Your Typical Optical Job

San Diego, CA · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...

SportRX LLC

Optician | Not Your Typical Optical Job

San Diego, CA · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Most of our customer interactions happen over the phone, chat, and email, not across a counter. That means your ability to listen, think critically, and guide someone to the right solution matters ...

Corsair

Technical Support Specialist

Milpitas, CA

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

CORSAIR

Technical Support Specialist

Milpitas, CA · On-site

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Fortuna BMC

On-Site Customer Service Representative

Mather, CA · On-site

$16 - $21.75/hr

Handle customer inquiries via phone, chat, and email. * Provide high-quality service by effectively understanding and addressing customer needs. * Demonstrate professionalism and a friendly attitude ...

HME

Technical Support Representative I (Remote)

Carlsbad, CA · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role provides customer support via phone, chat, and email and is scheduled for a 40-hour work week , with shifts assigned based on business needs. The call center operates Monday through Friday ...

IPS Group

Customer Support Representative

Tustin, CA · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client phone, chat and email support for the primary EMS applications and Permitting * Public phone, chat and email support for the primary EMS applications and Permitting * Provide additional ...

IPS Group Inc.

Customer Support Representative

Tustin, CA · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client phone, chat and email support for the primary EMS applications and Permitting * Public phone, chat and email support for the primary EMS applications and Permitting * Provide additional ...

IPS Group

Customer Support Representative

Tustin, CA · On-site

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client phone, chat and email support for the primary EMS applications and Permitting * Public phone, chat and email support for the primary EMS applications and Permitting * Provide additional ...

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Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in California

Phone Chat information

See California salary details

$8

$15

$25

How much do phone chat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for phone chat in California is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.07 per hour, depending on experience, location, and employer.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What are the most commonly searched types of Phone Chat jobs in California?

The most popular types of Phone Chat jobs in California are:

What are popular job titles related to Phone Chat jobs in California?

For Phone Chat jobs in California, the most frequently searched job titles are:

What job categories do people searching Phone Chat jobs in California look for?

The top searched job categories for Phone Chat jobs in California are:

What cities in California are hiring for Phone Chat jobs?

Cities in California with the most Phone Chat job openings:

Phone Chat jobs near you
Infographic showing various Phone Chat job openings in California as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $32,860 per year, or $15.8 per hour.

Crisis Counselor

AtWork Personnel Services

Sacramento, CA • On-site

$24.90 - $29.88/hr

Full-time

Re-posted 22 days ago

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Job description

Crisis Counselor – Call / Chat / Text (Onsite Only)

Make a Difference When It Matters Most


Are you passionate about helping others through their most difficult moments? We are seeking compassionate, level-headed, and mission-driven Crisis Counselors to provide life-saving support through phone, chat, and text platforms.


In this role, you’ll be on the front lines of mental health support, offering immediate emotional assistance, conducting suicide risk assessments, and connecting individuals with critical resources.


What You’ll Do

  • Respond to crisis hotline calls, chats, and texts with empathy and professionalism
  • Provide suicide risk assessments, emotional support, and crisis intervention
  • Develop safety plans and connect individuals to appropriate resources
  • Accurately document all interactions in a CRM system
  • Collaborate with supervisors and mobile crisis units when needed
  • Conduct follow-ups with high-risk individuals and support ongoing care
  • Maintain strict confidentiality and adhere to HIPAA standards
  • Participate in ongoing training, including 988 crisis response certification


✅ What We’re Looking For

  • High School Diploma or GED required (degree in Psychology, Social Work, or related field preferred)
  • Experience in crisis intervention, counseling, or behavioral health strongly preferred
  • Strong communication and active listening skills
  • Tech-savvy with ability to manage multiple systems (phone, chat, documentation)
  • Ability to stay calm and focused in high-pressure situations
  • Flexible schedule availability (including nights, weekends, and holidays)
  • Commitment to ethical standards, confidentiality, and serving diverse populations
  • Bilingual skills are a plus

Company Description

For over 30 years, clients and candidates have entrusted AtWork to provide workforce solutions nationwide. With over 80 offices nationwide, AtWork specialize in executive, professional, commercial, and government verticals. AtWork utilizes a collaborative approach where we deliver quick, high-quality results. Our customizable service portfolio focuses on direct-hire and flexible workforce solutions. Since 1986, AtWork has continued to be an award-recognized leader in the staffing industry by clients, candidates, and industry professionals.