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Phone Chat Jobs in Alberta (NOW HIRING)

SOUTH TRAIL KIA

BDC Coordinator

Calgary, AB · On-site

The BDC Coordinator is responsible for answering in-bound leads from customers via email, phone, and chat. They will initiate calls to schedule and confirm appointments in English. In addition, their ...

myHSA

Customer Support Representative

Calgary, AB · Hybrid

  • Medical

  • Dental

  • Vision

  • PTO

... phone. This is a flexible hybrid role, with in-office work days required in our Calgary office. Key Responsibilities * Respond to inquiries via Intercom chat and email related to account access ...

myHSA LTD

Customer Support Representative

Calgary, AB · On-site

  • Medical

  • Dental

  • Vision

  • PTO

... phone. This is a flexible hybrid role, with in-office work days required in our Calgary office. Key Responsibilities * Respond to inquiries via Intercom chat and email related to account access ...

Cargill

Short Mix Technician

Camrose, AB · On-site

CA$22.22/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Experience in a production-related work Considered candidates will receive a phone call from a (204 ...

Cargill

Maintenance Technician

Camrose, AB · On-site

CA$32/hr

Rotating Compensation: $32.00/hr New, easy-to-apply options are available for this role: chat with ... phone call from a (204) area code. Please note that this position does not include relocation ...

Cargill

Grain Handler -

Lethbridge, AB

CA$25 - CA$28/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... Prior experience in production related work Considered candidates will receive a phone call from a ...

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Showing results 1-20

All JobsPhone Chat JobsPhone Chat Jobs in Alberta

Phone Chat information

See Alberta salary details

$9

$16

$30

How much do phone chat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for phone chat in Alberta is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $17.07 per hour, depending on experience, location, and employer.

What is a phone chat job?

Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.

What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?

To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.

What is the difference between Phone Chat vs Customer Service Representative?

AspectPhone ChatCustomer Service Representative
CredentialsMinimal; communication skills often prioritizedHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote or call center; online chat platformsCall centers, retail, or office settings
Industry UsageCustomer support, tech support, salesRetail, telecom, banking, and more
Common Search/ComparisonYesYes

Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.

How do I become a phone chat agent?

To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat platforms or tools. Some employers prefer candidates who are tech-savvy and able to handle multiple conversations simultaneously.

What are popular job titles related to Phone Chat jobs in Alberta?

For Phone Chat jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Phone Chat jobs in Alberta look for?

The top searched job categories for Phone Chat jobs in Alberta are:

Phone Chat jobs near you
Infographic showing various Phone Chat job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $33,619 per year, or $16.2 per hour.

Online Design Consultant/Sales

Hi-Tech Cabinets and Closets Inc.

Calgary, AB • Remote

CA$35K/yr

Full-time

Re-posted 16 days ago

Job description

Hi-Tech Cabinets & Closets

Hi-Tech Cabinets & Closets is looking for motivated Virtual Design / Online Sales Consultants to help customers design custom storage solutions through our online platform.

In this role, you will guide customers through the design process using our 3D configurator design tool and KCD Design Software helping them create functional and visually appealing spaces such as custom closets, home offices, and storage systems.

You will communicate with customers via email, phone, chat, and video meetings, helping them choose layouts, finishes, and accessories, and assisting them in completing their purchase online.

We provide qualified leads, training, and ongoing technical support to help you succeed.

Expected earnings: $35,000CAD+ annually

 Role Overview

Our Virtual Design Consultants act as trusted advisors, helping customers transform their ideas into organized, beautiful spaces. You will assist customers throughout the entire process, from initial inquiry to final design and purchase.

This is an excellent opportunity for individuals who enjoy combining design creativity with consultative sales.

 Responsibilities
  • Assist customers remotely with designing closets and storage solutions
  • Guide customers through our online 3D design configurator
  • Provide layout recommendations and product suggestions
  • Prepare quotes and help customers complete their purchase
  • Communicate via email, chat, phone, and video meetings
  • Follow up with customers and answer product questions
  • Maintain organized client notes and project details
 Requirements
  • Strong communication skills
  • Fluent English
  • Comfortable learning and using online software tools
  • Attention to detail and strong problem-solving skills
  • Interest in interior design, home improvement, or space planning
  • Ability to work independently
  • Reliable internet connection
  • Own computer (Windows preferred)

Sales or customer service experience is an asset but not required.

 What We Offer
  • Qualified leads provided
  • Paid training program
  • Ongoing support from experienced team
  • Uncapped commission structure
  • Base salary provided during the first 2 months (training period)
  • Opportunity for growth within the company

Apply