Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are addressed promptly and effectively * Provide remote support, ensuring that all incidents are handled ...
Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are addressed promptly and effectively * Provide remote support, ensuring that all incidents are handled ...
Respond to customer inquiries by phone * Provide chat-based customer support * Respond to customer emails * Assist customers with account or service questions * Troubleshoot basic technical issues
Quick apply
Respond to customer inquiries by phone * Provide chat-based customer support * Respond to customer emails * Assist customers with account or service questions * Troubleshoot basic technical issues
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Help Desk Analyst - Maryville, TN
Maryville, TN · On-site
$16.75 - $23/hr
Responsibilities : • Engage with technical and non-technical customers through multiple communication channels including phone, email, chat, and applicable ticketing system. • Perform remote ...
Help Desk Analyst - Maryville, TN
Maryville, TN · On-site
$16.75 - $23/hr
Responsibilities : • Engage with technical and non-technical customers through multiple communication channels including phone, email, chat, and applicable ticketing system. • Perform remote ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client ...
Phone Chat information
See Tennessee salary details
$8.07 - $9.48
12% of jobs
$9.48 - $10.89
12% of jobs
$11.15 is the 25th percentile. Wages below this are outliers.
$10.89 - $12.30
9% of jobs
The median wage is $13.07 / hr.
$12.30 - $13.71
33% of jobs
$14.92 is the 75th percentile. Wages above this are outliers.
$13.71 - $15.11
12% of jobs
$15.11 - $16.52
9% of jobs
$16.52 - $17.93
6% of jobs
$17.93 - $19.34
4% of jobs
$19.34 - $20.75
2% of jobs
$20.75 - $22.15
1% of jobs
$22.15 - $23.56
1% of jobs
$8
$14
$23
How much do phone chat jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for phone chat in Tennessee is $14.53, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.72 per hour, depending on experience, location, and employer.
What is a phone chat job?
Phone chat jobs involve communicating with clients or customers over the phone to provide support, companionship, sales, or information. These roles can vary from customer service and technical support to chat line operators who engage in casual, friendly, or adult conversations. Phone chat workers typically work from home or call centers, using scripts or guidelines to guide their conversations. The main skills required include excellent verbal communication, patience, and the ability to handle a variety of topics or situations professionally.
What are the key skills and qualifications needed to thrive as a phone chat representative, and why are they important?
To thrive as a Phone Chat Representative, strong communication skills, fast and accurate typing abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding problem-solving, patience, and active listening skills help representatives stand out in handling customer inquiries. These skills ensure efficient, accurate, and positive interactions that enhance customer satisfaction and loyalty.
What is the difference between Phone Chat vs Customer Service Representative?
| Aspect | Phone Chat | Customer Service Representative |
|---|---|---|
| Credentials | Minimal; communication skills often prioritized | High school diploma or equivalent; sometimes additional training |
| Work Environment | Remote or call center; online chat platforms | Call centers, retail, or office settings |
| Industry Usage | Customer support, tech support, sales | Retail, telecom, banking, and more |
| Common Search/Comparison | Yes | Yes |
Phone Chat roles focus on online or remote communication via chat platforms, often requiring strong written communication skills. Customer Service Representatives typically handle inbound calls in various industries, requiring more extensive training and direct customer interaction. Both roles aim to assist customers but differ mainly in communication medium and work environment.
How do I become a phone chat agent?
To become a phone chat agent, you typically need good communication skills, a quiet work environment, and sometimes prior customer service experience. Many positions require a high school diploma or equivalent and may involve training on specific chat or communication tools. Some roles may also require a background check or certain technical skills.
What are the most commonly searched types of Phone Chat jobs in Tennessee?
The most popular types of Phone Chat jobs in Tennessee are:
What are popular job titles related to Phone Chat jobs in Tennessee?
For Phone Chat jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Phone Chat jobs in Tennessee look for?
The top searched job categories for Phone Chat jobs in Tennessee are:
Job description
Position Summary:
One to One Health is seeking a dedicated Senior IT Operations Engineer to provide essential IT support to our clinical and corporate staff, ensuring efficient performance in their roles. The successful candidate will report directly to the Director of IT, Security, and Compliance, offering technical assistance and troubleshooting for users within our expansive network of medical clinics nationwide and corporate headquarters in Chattanooga, TN. As a key member of the One to One Health IT Technical Services Team, you will be responsible for managing phone, chat, and ticket support queues, adeptly resolving technical issues, and maintaining seamless IT operations in partnership with our IT Managed Service Provider.
Job requirements:
- Serve as the point of contact for users within One to One Health, efficiently documenting support calls and resolutions
- Respond to IT support requests via phone, chat, and ticketing systems, ensuring issues are addressed promptly and effectively
- Provide remote support, ensuring that all incidents are handled professionally and efficiently
- Install and configure hardware and software across Windows, macOS, and iOS platforms
- Collaborate with an IT support team to diagnose and resolve technical issues, ensuring user satisfaction
- Ensure adherence to security and system configuration
- Help manage Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive
- Monitor and report on Entra ID and Microsoft 365 service health; conduct regular system reviews and performance checks
- Oversee lifecycle management for Exchange Online, SharePoint, Teams, and OneDrive environments
- Support and optimize Microsoft 365 Copilot capabilities, ensuring identity readiness and access control alignment
- Perform PC and Mac hardware troubleshooting and remediation
- Other duties as assigned
Qualifications/ Experience:
- Experience supporting a healthcare/clinical environment (EMR/EHR, clinical apps, etc.)
- Experience in Microsoft 365, Entra ID, and Active Directory environments
- Experience in MacOS and iOS management and support
- Experience supporting and maintaining a corporate network environment, specifically within the Fortinet network environment
- Adept at PC and PC peripherals repair, troubleshooting, management, and deployment
- Deep understanding of identity management, authentication protocols, and hybrid environments
- Hands-on experience with PowerShell scripting and automation
- Familiarity with Microsoft Purview, Defender, and compliance solutions
- Comfortable troubleshooting in a multi-user high availability environment
- Ability to work non-traditional hours in a support capacity
- A valid driver's license and reliable transportation are required for this role
- Microsoft or industry certifications a plus