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Paychex Jobs (NOW HIRING)

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Channel Sales Associate - CPA

Tacoma, WA · On-site

$15.25 - $20.75/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Channel Sales Associate - CPA

Columbus, OH · On-site

$13.50 - $18.25/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Sales Development Representative

Tempe, AZ · On-site +1

$45K - $70K/yr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Sales Executive - HR Solutions

NY · On-site

$55K - $140K/yr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Service Representative - Time

Cincinnati, OH · On-site

$14.71 - $27.32/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together ...

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Paychex information

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$30K

$68.3K

$130K

How much do paychex jobs pay per year?

As of Jul 14, 2026, the average yearly pay for paychex in the United States is $68,273.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a Paychex job?

A Paychex job typically refers to a role at Paychex, a company specializing in payroll, human resources, and employee benefits solutions. Employees at Paychex work in various fields such as sales, customer service, IT, and finance, helping businesses manage their HR and payroll needs efficiently. Roles often involve client support, software solutions, and compliance assistance. Paychex offers opportunities for career growth, competitive salaries, and benefits for employees.

What are the key skills and qualifications needed to thrive in the Paychex position, and why are they important?

To thrive in a payroll specialist or service representative role at Paychex, you need a strong understanding of payroll processes, tax regulations, and attention to detail, often supported by a degree in accounting, finance, or a related field. Familiarity with payroll management software such as Paychex Flex, QuickBooks, or ADP, and relevant certifications like FPC or CPP, are highly beneficial. Exceptional customer service, problem-solving, and communication skills distinguish top performers in this role. These competencies ensure accurate payroll processing, client satisfaction, and compliance with industry standards in a fast-paced environment.

What are some common challenges faced by payroll specialists at Paychex, and how are they addressed?

Payroll specialists at Paychex often handle high volumes of sensitive employee and client payroll data, requiring accuracy and quick turnaround times. Balancing changing tax regulations, multiple client accounts, and urgent inquiries can pose daily challenges, but robust training programs and supportive team environments help specialists stay equipped and confident. Additionally, Paychex uses advanced payroll platforms and provides resources to help employees resolve issues efficiently. Team collaboration and ongoing professional development make it easier to adapt to new processes or regulatory updates and support customer needs effectively.

What cities are hiring for Paychex jobs? Cities with the most Paychex job openings:
What are the most commonly searched types of Paychex jobs? The most popular types of Paychex jobs are:
What states have the most Paychex jobs? States with the most job openings for Paychex jobs include:
Infographic showing various Paychex job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, 1% Temporary, and 1% Contract. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution, with an average salary of $68,273 per year, or $32.8 per hour.
Client Service Representative

Client Service Representative

Paychex

West Henrietta, NY • Remote

$20 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

206th of 449 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.


Overview

Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.


Responsibilities
  • Delivers quality service to Paychex clients via phone, email, chat, and other avenues
  • Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Develops and maintains a basic working knowledge of one or more Paychex products
  • Performs data input, maintaining strong prioritization and organization
  • Documents all client interactions

Qualifications
  • Bachelor's Degree - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $20.00 - $22.00 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • Bachelor's Degree - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media