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Patient Services Representative Jobs in Delaware

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Seaford, DE · On-site

$16.50 - $21/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Seaford, DE

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

New

TidalHealth

Patient Service Representative

Georgetown, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

New

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17.09 - $23.08/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

TidalHealth

Patient Service Representative

Delmar, DE · On-site

$17 - $21.50/hr

Patient Service Representative Position Summary The Patient Service Representative provides clerical support for the TidalHealth physician office (coordinate communications, register and greet ...

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All JobsPatient Services Representative JobsPatient Services Representative Jobs in Delaware

Patient Services Representative information

See Delaware salary details

$13

$19

$26

How much do patient services representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient services representative in Delaware is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Representative vs Medical Secretary?

AspectPatient Services RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentFront desk, patient check-in/out, scheduling in clinics or hospitalsAdministrative tasks in medical offices, hospitals, or clinics
Employer & IndustryHospitals, clinics, healthcare practicesMedical offices, hospitals, healthcare facilities
Common Search & ComparisonPatient Services Representative vs Medical Secretary

The Patient Services Representative primarily handles patient check-in, scheduling, and front desk duties, focusing on patient interaction. The Medical Secretary manages administrative tasks like record keeping and correspondence. While both roles require similar credentials and work in healthcare settings, their core responsibilities differ, with the Patient Services Representative more patient-facing and the Medical Secretary more administrative.

What are some common challenges faced by patient services representatives and how can they be managed?

Patient Services Representatives often manage high call volumes, coordinate appointment scheduling, and address patient concerns, which can be demanding during busy periods. To handle these challenges effectively, it's important to develop strong organizational skills, maintain clear and compassionate communication, and stay updated on office protocols. Regular collaboration with clinical staff and utilizing electronic health record systems can also help streamline daily tasks and improve patient satisfaction.

What is a patient services representative?

A patient services representative provides customer service at the front desk of a medical office, hospital, or similar health care facility. As a patient services representative, your duties involve scheduling appointments, maintaining charts, processing co-payments, and verifying insurance coverage. Although there are typically minimal educational requirements for the career, some employers or states may require candidates to complete training through an associate degree or post-secondary certificate program. You may also pursue professional certification through the American Association of Medical Assistants (AAMA) to demonstrate your skills and gain a competitive edge. Additional qualifications include excellent communication, customer service, and computer skills.

How do you become a patient services representative?

To become a patient services representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and training is often provided on the job. Certification is not usually required but can enhance job prospects.

What is a patient services representative?

A Patient Services Representative is a frontline healthcare support professional who assists patients with administrative tasks such as scheduling appointments, verifying insurance information, and answering questions about services. They act as a liaison between patients and medical staff to ensure smooth and efficient operations in healthcare settings. Their responsibilities often include managing patient records, greeting visitors, handling billing inquiries, and providing information about procedures or policies. Excellent communication, organizational, and customer service skills are essential for success in this role.
More about Patient Services Representative jobs
What are popular job titles related to Patient Services Representative jobs in Delaware? For Patient Services Representative jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Patient Services Representative jobs in Delaware look for? The top searched job categories for Patient Services Representative jobs in Delaware are:
What cities in Delaware are hiring for Patient Services Representative jobs? Cities in Delaware with the most Patient Services Representative job openings:
What are popular job titles related to Patient Services Representative jobs in DE? For Patient Services Representative jobs in DE, the most frequently searched job titles are:
Patient Services Representative jobs near you
Infographic showing various Patient Services Representative job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,108 per year, or $19.8 per hour.

Patient Services Representative

Westside Family Healthcare Inc

Wilmington, DE • On-site

$17 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description:

WESTSIDE IS LOOKING FOR PATIENT SERVICE REPRESENTATIVES!

JOIN A CARING, DEDICATED TEAM MAKING A DIFFERENCE IN YOUR COMMUNITY!


Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Patient Service Representative is responsible for the smooth administrative entry and exit of the patient and ensuring that Westside has all of the necessary information for follow-up contact and successful payment collection from third parties or program adjustments. She/he creates a welcoming atmosphere by greeting patients and visitors to our health centers by practicing patience and understanding towards everyone.


WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME.

A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making.


OUR MISSION: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay.


OUR BENEFITS: Our benefit package includes medical insurance, dental insurance, vision insurance, life and disability insurance, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.


RESPONSIBILITIES:

  1. Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  2. Verify and update patient demographic and payer information in electronic medical record system
  3. Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  4. Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  5. Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  6. Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  7. Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
Requirements:

MINIMUM OBJECTIVE QUALIFICATIONS

  1. High school diploma or GED
  2. One year of work experience in customer service
  3. Experience using Microsoft Office software
  4. Bi-lingual Spanish



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