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Patient Services Manager Jobs (NOW HIRING)

Patient Services Manager 2

Brooklyn, NY · On-site

$77K - $100K/yr

Sodexo is seeking a Patient Services Manager II for University Hospital of Brooklyn-SUNY , a 200-bed acute care teaching hospital located in Brooklyn, New York . As Brooklyn's only academic medical ...

Sodexo is seeking a Patient Services Manager II for University Hospital of Brooklyn-SUNY , a 200-bed acute care teaching hospital located in Brooklyn, New York . As Brooklyn's only academic medical ...

Job Summary We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. Key Responsibilities: * Establishes goals and oversees implementation of patient food ...

Patient Services Manager 2

Utica, NY · On-site

$64K - $83K/yr

The Patient Services Manager 2 will oversee frontline union employees while serving as a key liaison between patient dining services, nursing, dietitians, and hospital leadership. If you are a hands ...

The Patient Services Manager 2 will oversee frontline union employees while serving as a key liaison between patient dining services, nursing, dietitians, and hospital leadership. If you are a hands ...

Role Overview Sodexo is seeking a Patient Services Manager 2 to support USC Arcadia Hospital , a 348bed acute care hospital with a busy Emergency Department . The patient food service operation ...

Sodexo is seeking a Patient Services Manager 1 at UnityPoint Health-Finley Hospital located in Dubuque, IA. Sodexo offers a range of services to healthcare facilities, including food, nutrition ...

Sodexo is seeking a Patient Services Manager 1 at UnityPoint Health-Finley Hospital located in Dubuque, IA. Sodexo offers a range of services to healthcare facilities, including food, nutrition ...

Role Overview Sodexo is seeking a Patient Services Manager 1 at Hillcrest Hospital South located in Tulsa, OK . In this role, you will oversee patient dining services, ensure accurate and timely meal ...

Role Overview Sodexo is seeking a Patient Services Manager 1 for St. Joseph's Hospital in Nashua, NH , a community-focused healthcare facility committed to exceptional patient care and service ...

Patient Services Manager 1

Nashua, NH · On-site

$61K - $79K/yr

Role Overview Sodexo is seeking a Patient Services Manager 1 for St. Joseph's Hospital in Nashua, NH , a community-focused healthcare facility committed to exceptional patient care and service ...

Sodexo is seeking Patient Services Manager 1 for Medstar Georgetown University Hospital in Washington, DC. MedStar Georgetown University Hospital is a not-for-profit, acute-care, teaching and ...

Patient Services Manager 1

Tulsa, OK · On-site

$50K - $65K/yr

Role Overview Sodexo is seeking a Patient Services Manager 1 at Hillcrest Hospital South located in Tulsa, OK . In this role, you will oversee patient dining services, ensure accurate and timely meal ...

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Patient Services Manager information

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$30K

$66.1K

$112K

How much do patient services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for patient services manager in the United States is $66,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How does a Patient Services Manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of hospitals and health systems, with salaries often exceeding $200,000 annually. Other high-paying positions include Chief Medical Officers and Chief Operating Officers, who oversee strategic and operational functions and typically require extensive experience and advanced degrees.

What does a Patient Services Manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a Patient Services Manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.
More about Patient Services Manager jobs
What cities are hiring for Patient Services Manager jobs? Cities with the most Patient Services Manager job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Patient Services Manager jobs? States with the most job openings for Patient Services Manager jobs include:
Patient Services Manager 2

Patient Services Manager 2

Sodexo

Brooklyn, NY • On-site

$77K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Sodexo rating

6.3

Company rating: 6.3 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

301st of 426 rated business services


Job description

Role Overview
Patient satisfaction drives you toward success. Knowing you made a difference motivates your personal satisfaction!
Sodexo is seeking a Patient Services Manager II for University Hospital of Brooklyn-SUNY, a 200-bed acute care teaching hospital located in Brooklyn, New York. As Brooklyn's only academic medical center, SUNY Downstate encompasses the College of Medicine, College of Nursing, School of Health Professions, School of Graduate Studies, and extensive research facilities.
This is an exciting opportunity for a hands-on leader who thrives in a fast-paced healthcare environment and is passionate about patient satisfaction, team development, and operational excellence.
The Patient Services Manager II will oversee approximately 40 Sodexo frontline employees within a unionized environment and play a key leadership role supporting patient dining operations, food production oversight, and patient experience initiatives. This role requires schedule flexibility, including early morning, evening, weekend, and holiday coverage based on operational needs. Typical shifts may begin as early as 5:30 AM and extend as late as 7:00 PM, with weekend rotation approximately every third weekend.
What You'll Do
  • Oversee daily patient dining operations, patient meal service, and diet office functions
  • Provide cross-functional leadership support within both patient services and food production operations as needed
  • Lead, train, mentor, and develop approximately 40 union frontline employees while fostering accountability and teamwork
  • Conduct daily patient meal rounding to ensure patient satisfaction and service excellence
  • Analyze patient satisfaction data and implement action plans to improve performance and patient experience outcomes
  • Act as a liaison between nursing, dietitians, culinary teams, and operational leadership
  • Work collaboratively with the diet office to resolve patient menu, meal service, and dietary concerns
  • Support patient safety and patient experience initiatives throughout the hospital
  • Ensure compliance with Gold Check Standards, HACCP guidelines, sanitation protocols, and food safety standards
  • Oversee employee training related to compliance, safety, sanitation, customer service, and HR-related functions
  • Partner with culinary leadership to resolve food quality concerns and support continuous operational improvement

What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
What You Bring
  • Previous management experience within a healthcare food service environment preferred
  • Experience managing within a unionized environment required
  • Strong patient services and food production operational knowledge preferred
  • Hands-on leadership style with the ability to work collaboratively across departments
  • Excellent customer service, communication, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced acute care environment
  • Strong focus on patient satisfaction, employee engagement, and operational accountability
  • Food service operational knowledge and kitchen oversight experience highly preferred
  • Flexibility to work varying shifts, weekends, and holidays based on business needs

Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

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