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Patient Services Manager Jobs in Virginia (NOW HIRING)

HHS LLC

Patient Services Manager

Mechanicsville, VA · On-site

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

Hhs

Patient Services Manager

Mechanicsville, VA

Implement, manage, and maintain the patient ambassador program for high-quality service * Collaborate with department, facility, and company leadership to achieve goals * Stays informed on patient ...

PathGroup

Patient Services Technician

Lynchburg, VA · On-site

$17 - $23.25/hr

Patient Services Technician under the direction of the area supervisor performs daily patient ... Submits accurate expense and travel logs Monday for the week prior or as directed by management.

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Patient Services Manager information

See Virginia salary details

$29.7K

$65.5K

$111K

How much do patient services manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for patient services manager in Virginia is $65,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).

What are the most commonly searched types of Patient Services jobs in Virginia?

The most popular types of Patient Services jobs in Virginia are:

What are popular job titles related to Patient Services Manager jobs in Virginia?

For Patient Services Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Services Manager jobs in Virginia look for?

The top searched job categories for Patient Services Manager jobs in Virginia are:

What cities in Virginia are hiring for Patient Services Manager jobs?

Cities in Virginia with the most Patient Services Manager job openings:

Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,518 per year, or $31.5 per hour.

Patient Services Manager

HHS LLC

Mechanicsville, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Location:
Bon Secours Memorial Regional Medical Center
Pay Rate:
Salary - Salary Plan, 70,000.00 USD Annual
Work Shift:
Job Description
We're looking for a friendly, compassionate leader to join our culinary team!
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create a hospitality-centered, guest-first environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Lead and manage team member recruiting, training, and development
  • Perform daily inspections, patient rounding, assessments, coaching, and counsel team members
  • Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
  • Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
  • Take action and provide excellent customer service to correct any issues that occur
  • Implement, manage, and maintain the patient ambassador program for high-quality service
  • Collaborate with department, facility, and company leadership to achieve goals
  • Stays informed on patient satisfaction updates, current trends
  • Participates in departmental meetings and Quality Assurance/Performance Improvement programs, promoting collaboration and teamwork.
  • Participates in patient experience workshops and projects led by the organizations

Skills
  • Interpersonal Skills: Ability to interact with individuals of all backgrounds
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements
  • Experience managing a team and in customer service
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities
  • Must have or be willing to obtain a valid Serve Safe certification or equivalent

Not Required but a Big Plus
  • Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
  • Working knowledge of Press Ganey/NRC Picker

What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Career development and ongoing training

Important to Know
  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
  • Veterans and candidates with military experience are encouraged to apply.
  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
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