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Patient Support Jobs in Virginia (NOW HIRING)

Aspen Dental

Patient Coordinator

Norfolk, VA · On-site

$18 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Newport News, VA · On-site

$17 - $18/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Harrisonburg, VA

$16 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Norfolk, VA

$18 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Culpeper, VA · On-site

$16 - $18/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Suffolk, VA

$19 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Glen Allen, VA

$17 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Suffolk, VA · On-site

$19 - $20/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Suffolk, VA · On-site

$17 - $19/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Suffolk, VA · On-site

$17 - $19/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

Aspen Dental

Patient Coordinator

Christiansburg, VA · On-site

$17 - $19/hr

Provide patient support by scheduling and confirming patient appointments, organizing charts ... verifying insurance and payment collection * Balance nightly deposits and credit card processing

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All JobsPatient Support JobsPatient Support Jobs in Virginia

Patient Support information

See Virginia salary details

$30.7K

$35K

$38.7K

How much do patient support jobs pay per year?

As of Aug 2, 2026, the average yearly pay for patient support in Virginia is $35,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $36,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support specialist, and why are they important?

To thrive as a Patient Support specialist, you need a solid understanding of healthcare processes, patient care protocols, and often a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic medical terminology is typically required. Outstanding communication, empathy, and problem-solving skills help you effectively address patient concerns and coordinate care. These skills ensure patients receive timely assistance, feel supported, and experience a positive journey through the healthcare system.

What are some typical challenges faced by Patient Support professionals, and how are they addressed in a healthcare setting?

Patient Support professionals often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and handling sensitive or emotional situations. To address these, healthcare organizations provide ongoing training in communication, empathy, and problem-solving skills. Additionally, Patient Support staff typically work closely with medical teams, social workers, and administrative personnel to ensure patients receive comprehensive care and assistance, making collaboration and adaptability essential to success in this role.

What is the role of patient support?

The role of patient support involves assisting patients with their healthcare needs, providing emotional support, and helping them understand treatment plans. Patient support staff often communicate with medical teams, coordinate care, and ensure patients have access to resources and information. Strong communication skills and knowledge of healthcare procedures are essential for this role.

What is the easiest healthcare job that pays well?

A patient support role, such as a medical assistant or patient care technician, is often considered accessible with minimal formal education and on-the-job training. These positions typically offer competitive pay and require strong communication skills, with some certifications like CPR or basic life support enhancing job prospects.

What does a Patient Support specialist do?

A Patient Support specialist assists patients with navigating healthcare systems, answering questions about treatments, insurance, and appointments, and providing emotional and administrative support. They often act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care and information they need. Their role can include helping patients understand medical instructions, access resources, and manage paperwork related to their care.

What jobs pay 4000 a week without a degree?

Patient support roles typically do not pay $4,000 a week without specialized training or certifications. High-paying jobs that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience and licensing rather than formal education.

What is a patient support job?

A patient support job involves assisting patients with their healthcare needs, providing emotional support, and helping them navigate medical procedures or treatments. These roles often require good communication skills, empathy, and knowledge of healthcare protocols, and may include positions such as patient advocates, support coordinators, or care assistants.

What is the difference between Patient Support vs Patient Advocate?

AspectPatient SupportPatient Advocate
CredentialsMay require certifications like Certified Patient Support SpecialistOften requires knowledge of healthcare laws and patient rights, sometimes certifications
Work EnvironmentHospitals, clinics, community health centersLegal settings, healthcare organizations, community outreach
Employer & IndustryHospitals, healthcare providers, community programsHealthcare advocacy groups, legal organizations, hospitals
Search & Comparison IntentUnderstanding roles in patient care supportLearning about patient rights and advocacy

Patient Support focuses on assisting patients with daily needs, education, and emotional support within healthcare settings. Patient Advocates, on the other hand, primarily represent and defend patient rights, navigate healthcare systems, and ensure patients receive appropriate care. While both roles aim to improve patient experiences, Patient Support is more hands-on and service-oriented, whereas Patient Advocates focus on legal and systemic issues.

What are the most commonly searched types of Patient Support jobs in Virginia? The most popular types of Patient Support jobs in Virginia are:
What are popular job titles related to Patient Support jobs in Virginia? For Patient Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Patient Support jobs in Virginia look for? The top searched job categories for Patient Support jobs in Virginia are:
What cities in Virginia are hiring for Patient Support jobs? Cities in Virginia with the most Patient Support job openings:
Patient Support jobs near you
Infographic showing various Patient Support job openings in Virginia as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,029 per year, or $16.8 per hour.

Patient Support Specialist

MUELLER CLINICS

Virginia Beach, VA • On-site

$22.50/hr

Full-time

Retirement, PTO

Re-posted 9 days ago

Job description

Job description:

Patient Support Specialist
Gameday Men’s Health – Virginia Beach and Chesapeake
Pay: $22.50/hour (DOE)
Schedule: M-F 8am to 5pm (lunch 12-1)| Day shift | No weekends 
Setting: Clinic / Med Spa | Primary Care & Endocrinology Focus
Job Type: Full time or part-time (24-40 hours a week)
About Gameday Men’s Health
Gameday Men’s Health was created for one simple reason: to help men thrive as they get older.
Our clinics are set in a “man-cave” environment – flat screen TVs, comfortable chairs, refreshments, and a team that actually listens. We specialize in Testosterone Replacement Therapy, Erectile Dysfunction treatments, and men’s wellness.
We’re hiring Full-time and Part-time Patient Support Specialists to support both our Landstown Virginia Beach and Chesapeake clinics. This role is perfect for someone who loves people, is organized, and wants to be part of a team that’s changing men’s lives.
Key Responsibilities
Patient Experience & Onboarding
  • Respond promptly and professionally to new patient inquiries via phone, text, and digital platforms.
  • Guide new patients through the onboarding process with warmth, clarity, and accuracy.
  • Create a welcoming, respectful “locker room” atmosphere where men feel comfortable talking about their health.
Appointment Coordination
  • Schedule and confirm appointments for TRT evaluations, ED consults, follow-up labs, and other services.
  • Proactively confirm, reschedule, and optimize the schedule to prevent gaps in care.
  • Serve as the liaison between front desk and clinical staff to ensure smooth daily flow.
Billing & Accounts Receivable
  • Process payments, manage membership billing, and assist with basic billing questions.
  • Manage accounts receivable and support operational reporting.
  • Escalate complex or sensitive billing issues to the appropriate leader.
  • Decline payment follow-ups.
Ongoing Communication & Engagement
  • Use our patient communication systems (phone/text/EMR/CRM/GHL) to follow up with current and past patients.
  • Support refill adherence, cadence reminders, and outreach for specials and promotions.
  • Anticipate patient needs and ensure timely, thoughtful touchpoints that build trust and retention.
Internal Collaboration & Documentation
  • Document all patient interactions accurately and promptly in the EMR/CRM.
  • Communicate effectively with nurses, providers, and leadership to coordinate care.
  • Raise concerns, delays, or workflow issues so the team can continually improve.
Qualifications
Minimum Requirements
  • High school diploma or equivalent.
  • 1+ year in a customer-facing role (healthcare, med spa, hospitality, or service industry preferred).
  • Excellent verbal and written communication skills – strong texting/writing skills are a must, as many patients text our clinic.
  • Comfortable using digital platforms, multitasking, and working in a fast-paced environment.
  • Valid driver’s license.
Preferred
  • Experience in a medical office, med spa, or patient support role.
  • Familiarity with EMR and/or CRM systems such as GHL/GoHighLevel.
  • Bilingual (Spanish/English) is a plus.
Who Thrives in This Role
We’re looking for someone who is:
  • Team-Oriented: Works well with peers, nurses, providers, and leadership.
  • Respectful & Empathetic: Talks to patients with professionalism and care about sensitive topics.
  • Detail-Oriented & Reliable: Follows through, documents accurately, and keeps patient journeys on track.
  • Service-Driven: Puts patients first, responds quickly, and goes the extra mile.
  • Authentic: Shows up warm, honest, and trustworthy in every interaction.
Benefits
  • Competitive pay: $22.50/hr
  • PTO (40 hr per week associates)
  • Scrubs provided
  • Opportunities for training and advancement
  • Employee discounts & a company culture that is rare to find!
  • 401K availability October 1st
  • Employee Discounts
How to Apply
Please submit your resume and, in your application, answer:
“Please list 2–3 dates and time ranges that you could do an interview.”
(Administrative assistant / receptionist / executive-assistant experience is a plus and may be assessed in a brief skills test.)
Work Location: In person
Work Location: In person