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Patient Support Associate Jobs in Virginia (NOW HIRING)

Albanymed

Customer Billing Associate I

Broadway, VA

$46K - $60K/yr

Patient Billing Service Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 The Administrative Support Associate role applies specialized knowledge to provide ...

Inova

Patient Access Associate

Fairfax, VA · On-site

$17.72 - $33.09/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 3: The Patient Access Associate 3 provides excellent service by ...

Sentara

Patient Dining Associate

Virginia Beach, VA · On-site

$15 - $19/hr

Patient Dining Associate, Catering, Food Service, Server . Benefits: Caring For Your Family and ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Virginia

Patient Support Associate information

See Virginia salary details

$13

$25

$66

How much do patient support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient support associate in Virginia is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $23.61 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Virginia? The most popular types of Patient Support jobs in Virginia are:
What are popular job titles related to Patient Support Associate jobs in Virginia? For Patient Support Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Virginia look for? The top searched job categories for Patient Support Associate jobs in Virginia are:
What cities in Virginia are hiring for Patient Support Associate jobs? Cities in Virginia with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,107 per year, or $25.1 per hour.

Patient Support Specialist

MUELLER CLINICS

Virginia Beach, VA • On-site

$22.50/hr

Other

Medical, Retirement, PTO

Re-posted 17 days ago

Job description

Benefits:

Employee discounts

Paid time off

401(k)

Free uniforms

Training & development

Job description:

Patient Support Specialist Gameday Men’s Health – Virginia Beach and Chesapeake Pay: $22.50/hour (DOE) Schedule: M-F 8am to 5pm (lunch 12-1)| Day shift | No weekends

Setting: Clinic / Med Spa | Primary Care & Endocrinology Focus

Job Type: Full time or part-time (24-40 hours a week)

About Gameday Men’s Health

Gameday Men’s Health was created for one simple reason: to help men thrive as they get older.

Our clinics are set in a “man-cave” environment – flat screen TVs, comfortable chairs, refreshments, and a team that actually listens. We specialize in Testosterone Replacement Therapy, Erectile Dysfunction treatments, and men’s wellness.

We’re hiring Full-time and Part-time Patient Support Specialists to support both our Landstown Virginia Beach and Chesapeake clinics. This role is perfect for someone who loves people, is organized, and wants to be part of a team that’s changing men’s lives.

Key Responsibilities

Patient Experience & Onboarding

Respond promptly and professionally to new patient inquiries via phone, text, and digital platforms.

Guide new patients through the onboarding process with warmth, clarity, and accuracy.

Create a welcoming, respectful “locker room” atmosphere where men feel comfortable talking about their health.

Appointment Coordination

Schedule and confirm appointments for TRT evaluations, ED consults, follow-up labs, and other services.

Proactively confirm, reschedule, and optimize the schedule to prevent gaps in care.

Serve as the liaison between front desk and clinical staff to ensure smooth daily flow.

Billing & Accounts Receivable

Process payments, manage membership billing, and assist with basic billing questions.

Manage accounts receivable and support operational reporting.

Escalate complex or sensitive billing issues to the appropriate leader.

Decline payment follow-ups.

Ongoing Communication & Engagement

Use our patient communication systems (phone/text/EMR/CRM/GHL) to follow up with current and past patients.

Support refill adherence, cadence reminders, and outreach for specials and promotions.

Anticipate patient needs and ensure timely, thoughtful touchpoints that build trust and retention.

Internal Collaboration & Documentation

Document all patient interactions accurately and promptly in the EMR/CRM.

Communicate effectively with nurses, providers, and leadership to coordinate care.

Raise concerns, delays, or workflow issues so the team can continually improve.

Qualifications

Minimum Requirements

High school diploma or equivalent.

1+ year in a customer-facing role (healthcare, med spa, hospitality, or service industry preferred).

Excellent verbal and written communication skills – strong texting/writing skills are a must, as many patients text our clinic.

Comfortable using digital platforms, multitasking, and working in a fast-paced environment.

Valid driver’s license.

Preferred

Experience in a medical office, med spa, or patient support role.

Familiarity with EMR and/or CRM systems such as GHL/GoHighLevel.

Bilingual (Spanish/English) is a plus.

Who Thrives in This Role

We’re looking for someone who is:

Team-Oriented: Works well with peers, nurses, providers, and leadership.

Respectful & Empathetic: Talks to patients with professionalism and care about sensitive topics.

Detail-Oriented & Reliable: Follows through, documents accurately, and keeps patient journeys on track.

Service-Driven: Puts patients first, responds quickly, and goes the extra mile.

Authentic: Shows up warm, honest, and trustworthy in every interaction.

Benefits

Competitive pay: $22.50/hr

PTO (40 hr per week associates)

Scrubs provided

Opportunities for training and advancement

Employee discounts & a company culture that is rare to find!

401K availability October 1st

Employee Discounts

How to Apply

Please submit your resume and, in your application, answer:

“Please list 2–3 dates and time ranges that you could do an interview.”

(Administrative assistant / receptionist / executive-assistant experience is a plus and may be assessed in a brief skills test.)

Work Location: In person

Work Location: In person

Apply