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Patient Support Associate Jobs in Springfield, VA

Patient Services Associate

Sterling, VA ยท On-site

$16.75 - $21.25/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 2 Job Responsibilities: * Expresses sincere concern and empathy when ...

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 2 Job Responsibilities: * Expresses sincere concern and empathy when ...

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Patient Support Associate information

See Springfield, VA salary details

$13

$26

$70

How much do patient support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient support associate in Springfield, VA is $26.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.86 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What job categories do people searching Patient Support Associate jobs in Springfield, VA look for?

The top searched job categories for Patient Support Associate jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Patient Support Associate jobs?

Cities near Springfield, VA with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,898 per year, or $26.4 per hour.

Floater/Healthcare Support Associate

Metropolitan Healthcare Services, Inc.

Falls Church, VA โ€ข On-site

$18 - $23.50/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Floater/Healthcare Support Associate

Falls Church, VA 22042

Position Overview

The Floater / Healthcare Support Associate provides coverage in various departments and facilities depending on daily needs. You'll have guaranteed 4-hour shifts (with potential for more) and gain valuable, diverse experience in the healthcare field.

Qualifications
  • Valid Driver's License
  • Fill temporary assignments
  • Patient transport or escort
  • Front desk / guest services
  • Environmental or facility support
  • Valet or parking services
  • Administrative or clerical assistance
  • Report on time and be ready to work a full 4-hour minimum shift
  • Maintain excellent customer service and patient care standards
  • Follow safety, confidentiality, and infection control procedures
  • Communicate effectively with MHS dispatch and on-site supervisors
  • Adapt quickly to new environments and job tasks