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Patient Support Associate Jobs in Alexandria, VA

Patient Access Consultant

Bethesda, MD ยท On-site

$18.50 - $24.50/hr

Our best-in-class patient support services enhance every step of care, connecting patients ... Provides support to internal associates. * Handles initial customer escalations. * Verifies ...

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Patient Access Associate

Fairfax, VA ยท On-site

$17.72 - $33.09/hr

Mental Health Support : offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 3: The Patient Access Associate 3 provides excellent service by ...

Patient Care Coordinator

Bethesda, MD ยท On-site

$18.75 - $24.50/hr

Our best-in-class patient support services enhance every step of care, connecting patients ... year associates degree program or equivalent combination of experience and education. MINIMUM ...

Patient Care Coordinator

Bethesda, MD ยท On-site

$18.75 - $24.50/hr

Our best-in-class patient support services enhance every step of care, connecting patients ... year associates degree program or equivalent combination of experience and education. MINIMUM ...

Mental Health Support: offering all Inova team members, their spouses/partners, and their children ... Patient Access Associate 2 Job Responsibilities: * Expresses sincere concern and empathy when ...

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Patient Support Associate information

See Alexandria, VA salary details

$14

$27

$71

How much do patient support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient support associate in Alexandria, VA is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $25.48 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Alexandria, VA?

The most popular types of Patient Support jobs in Alexandria, VA are:

What job categories do people searching Patient Support Associate jobs in Alexandria, VA look for?

The top searched job categories for Patient Support Associate jobs in Alexandria, VA are:

What cities near Alexandria, VA are hiring for Patient Support Associate jobs?

Cities near Alexandria, VA with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Alexandria, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $56,253 per year, or $27 per hour.

Unit Support Associate/Patient Sitter - Neurosciences Unit

Children's National Health System

Washington, DC โ€ข On-site

Other

Medical, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Unit Support Associate

Kids Are Our Everything.

10304 Neurosciences Unit

$17.50 - $32.69

About the Role:

The Unit Support Associate in collaboration with and under the supervision of a Registered Nurse the Unit Support Associate will assist in activities directly related to the care of patients and operation of the unit. This will include but is not limited to providing direct 1:1 observation of patients related to safety or behavioral issues. Support the unit function by assisting in the maintenance of supplies and operations.

What You'll Bring:

Minimum Education

  • High School Diploma or GED (Required)

Required Skills/Knowledge

  • Basic computer skills (Preferred)
  • Knowledge of child development (Preferred)

Required License and Certification

  • Basic Life Support for Healthcare Provider (BLS) (Required)

Functional Accountabilities

  • Maintain Patient Safety
    • Maintain environmental safety through room sweep and checklist
    • Adhere to principles of pediatric safety through the use of handrails, seat belts and direct observation
    • Never leave patient unattended
    • Intervene quickly to calm, redirect, reorient patient, or guide patient to prevent harm to self or others
    • Remain in patient room unless relieved by nurse or another unit support associate
    • Accompany patient for any procedures off the unit
  • Meet/Satisfy Patient Needs
    • Engage patient in distracting, age-appropriate goal oriented behavior, provide activities and conversations that are distracting and therapeutic (discuss with bedside RN)
    • Reinforces positive behavior
    • Assist with linen changes and room stocking
    • Assist in activities of daily living, including but not limited to washing, toileting, position changes and assistance with meals
    • Maintain universal precautions
    • Assist with providing breaks as directed by Charge Nurse
  • Maintain a Clean and Safe Environment
    • Keep room clean and tidy
    • Maintain a calm environment
    • When not responsible for direct patient observation stock unit, nurse servers, carts, etc. as directed by charge nurse
    • Monitor common unit areas for cleanliness, stock par levels and supplies
    • Reports safety hazards to staff i.e. broken furniture/broken equipment
    • Assist in variety of unit support activities as directed by Charge Nurse i.e. room set up, answer call bells, customer service activities
  • Effective Communication with Other Staff
    • Reports pertinent patient information and call for assistance if the patient develops destructive behaviors i.e. pulling lines
    • With RN establishes priorities for individual patient, communicates with team members in establishing priority tasks
    • Maintains regular communication with RN related to assigned duties and patient behavior; performs activities within prescribed scope, seeks clarification when needed
    • Immediately report escalating behaviors to RN
    • Confers with RN when confronted with unfamiliar patient care issue
    • Ensure information sharing when handing off to new safety attendant

Benefits That Support You:

  • Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
  • Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
  • Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
  • Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
  • Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.

Why Join Us:

  • Nationally Recognized Excellence โ€“ Consistently ranked among the Top 10 Children's Hospitals in the nation by U.S. News & World Report.
  • Leading Pediatric Care โ€“ One of the largest and most comprehensive children's hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
  • Innovation & Research โ€“ A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
  • Mission-Driven Culture โ€“ Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.