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Patient Support Associate Jobs in Mathews, VA (NOW HIRING)

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$17.25 - $22/hr

Provides general administrative support for practice operations such as scheduling meetings ... Associate's degree in lieu of experience Certification/Licensure * No specific certification or ...

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

Sentara Healthcare

Patient Care Specialist

Newport News, VA · On-site

$16.25 - $21/hr

... clinical support within a physician's office and ensure an excellent patient experience by ... Associate Level degree or higher in lieu of the required experience will be considered Experience ...

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Patient Support Associate information

See Mathews, VA salary details

$12

$23

$61

How much do patient support associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for patient support associate in Mathews, VA is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $21.92 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What job categories do people searching Patient Support Associate jobs in Mathews, VA look for? The top searched job categories for Patient Support Associate jobs in Mathews, VA are:
What cities near Mathews, VA are hiring for Patient Support Associate jobs? Cities near Mathews, VA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Mathews, VA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,365 per year, or $23.3 per hour.

Patient Care Specialist

Sentara Healthcare

Williamsburg, VA • On-site

$17.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 394 frontline employees who took The Breakroom Quiz

451st of 887 rated healthcare providers

Job description

City/State
Williamsburg, VA
Work Shift
First (Days)
Overview:
Sentara Family Internal Medicine Kingsmill is seeking a dynamic Patient Care Specialist!
Position is located in Williamsburg, VA. 8am - 4:30pm, M-F
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered.
Education
  • High School Diploma (Required)
  • Associate's degree in lieu of experience

Certification/Licensure
  • No specific certification or licensure requirements

Experience
  • Three (3) years Clerical, Customer Service experience (Required)
  • One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers (Required)
  • Experience with Electronic Medical Record systems preferred.
  • An Associate's level degree in lieu of the required experience will be considered.

Benefits
Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Patient Care Specialist, Doctor's office, PCS, Talroo - Allied Health
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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