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Patient Support Assistant Jobs in Virginia (NOW HIRING)

SD Department of Veterans Affairs

VA

$47K/yr

Advanced Medical Support Assistants provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves ...

Katmai

Medical Support Assistant

Portsmouth, VA · On-site

$38K - $50K/yr

Validate basic patient demographic information prior to booking appointment for patients and make ... Promote consult/referral specialty medical care -within the MTF or to civilian facilities. * Assist ...

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Patient Support Assistant information

See Virginia salary details

$30.7K

$35K

$38.7K

How much do patient support assistant jobs pay per year?

As of Jul 27, 2026, the average yearly pay for patient support assistant in Virginia is $35,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $36,200.00 per year, depending on experience, location, and employer.

How do Patient Support Assistants typically collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What are the key skills and qualifications needed to thrive as a Patient Support Assistant, and why are they important?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

What is the work of a patient care assistant?

A patient support assistant, also known as a patient care assistant, provides basic patient care under the supervision of medical staff. Their duties include assisting with daily activities, monitoring vital signs, and ensuring patient comfort in healthcare settings. They often work in hospitals, clinics, or long-term care facilities and may need certification or training depending on the region.

What's the difference between a CNA and a patient care assistant?

A Patient Support Assistant typically provides basic patient care and support under supervision, often in hospital or clinic settings. A Certified Nursing Assistant (CNA) is a trained healthcare worker who has completed certification requirements and performs more direct patient care tasks such as bathing, feeding, and mobility assistance. While both roles involve patient support, CNAs usually have formal certification and a broader scope of clinical responsibilities.

What are Patient Support Assistants?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What jobs pay 4000 a week without a degree?

Patient Support Assistants typically do not earn $4,000 per week without specialized experience or certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, licensing, or certifications rather than formal education. These jobs may require specific skills, training, or licensing but do not necessarily need a college degree.

Is PCA a stressful job?

A Patient Support Assistant (PCA) role can be physically and emotionally demanding due to patient interactions and the need for attention to detail. The job often involves managing multiple tasks, working in fast-paced healthcare environments, and adhering to safety protocols, which can contribute to stress levels.
What are popular job titles related to Patient Support Assistant jobs in Virginia? For Patient Support Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Patient Support Assistant jobs in Virginia look for? The top searched job categories for Patient Support Assistant jobs in Virginia are:
What cities in Virginia are hiring for Patient Support Assistant jobs? Cities in Virginia with the most Patient Support Assistant job openings:
Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,029 per year, or $16.8 per hour.

Patient Support Specialist

MUELLER CLINICS

Virginia Beach, VA • On-site

$22.50/hr

Full-time

Retirement, PTO

Posted 2 days ago

Job description

Job description:

Patient Support Specialist
Gameday Men’s Health – Virginia Beach and Chesapeake
Pay: $22.50/hour (DOE)
Schedule: M-F 8am to 5pm (lunch 12-1)| Day shift | No weekends 
Setting: Clinic / Med Spa | Primary Care & Endocrinology Focus
Job Type: Full time or part-time (24-40 hours a week)
About Gameday Men’s Health
Gameday Men’s Health was created for one simple reason: to help men thrive as they get older.
Our clinics are set in a “man-cave” environment – flat screen TVs, comfortable chairs, refreshments, and a team that actually listens. We specialize in Testosterone Replacement Therapy, Erectile Dysfunction treatments, and men’s wellness.
We’re hiring Full-time and Part-time Patient Support Specialists to support both our Landstown Virginia Beach and Chesapeake clinics. This role is perfect for someone who loves people, is organized, and wants to be part of a team that’s changing men’s lives.
Key Responsibilities
Patient Experience & Onboarding
  • Respond promptly and professionally to new patient inquiries via phone, text, and digital platforms.
  • Guide new patients through the onboarding process with warmth, clarity, and accuracy.
  • Create a welcoming, respectful “locker room” atmosphere where men feel comfortable talking about their health.
Appointment Coordination
  • Schedule and confirm appointments for TRT evaluations, ED consults, follow-up labs, and other services.
  • Proactively confirm, reschedule, and optimize the schedule to prevent gaps in care.
  • Serve as the liaison between front desk and clinical staff to ensure smooth daily flow.
Billing & Accounts Receivable
  • Process payments, manage membership billing, and assist with basic billing questions.
  • Manage accounts receivable and support operational reporting.
  • Escalate complex or sensitive billing issues to the appropriate leader.
  • Decline payment follow-ups.
Ongoing Communication & Engagement
  • Use our patient communication systems (phone/text/EMR/CRM/GHL) to follow up with current and past patients.
  • Support refill adherence, cadence reminders, and outreach for specials and promotions.
  • Anticipate patient needs and ensure timely, thoughtful touchpoints that build trust and retention.
Internal Collaboration & Documentation
  • Document all patient interactions accurately and promptly in the EMR/CRM.
  • Communicate effectively with nurses, providers, and leadership to coordinate care.
  • Raise concerns, delays, or workflow issues so the team can continually improve.
Qualifications
Minimum Requirements
  • High school diploma or equivalent.
  • 1+ year in a customer-facing role (healthcare, med spa, hospitality, or service industry preferred).
  • Excellent verbal and written communication skills – strong texting/writing skills are a must, as many patients text our clinic.
  • Comfortable using digital platforms, multitasking, and working in a fast-paced environment.
  • Valid driver’s license.
Preferred
  • Experience in a medical office, med spa, or patient support role.
  • Familiarity with EMR and/or CRM systems such as GHL/GoHighLevel.
  • Bilingual (Spanish/English) is a plus.
Who Thrives in This Role
We’re looking for someone who is:
  • Team-Oriented: Works well with peers, nurses, providers, and leadership.
  • Respectful & Empathetic: Talks to patients with professionalism and care about sensitive topics.
  • Detail-Oriented & Reliable: Follows through, documents accurately, and keeps patient journeys on track.
  • Service-Driven: Puts patients first, responds quickly, and goes the extra mile.
  • Authentic: Shows up warm, honest, and trustworthy in every interaction.
Benefits
  • Competitive pay: $22.50/hr
  • PTO (40 hr per week associates)
  • Scrubs provided
  • Opportunities for training and advancement
  • Employee discounts & a company culture that is rare to find!
  • 401K availability October 1st
  • Employee Discounts
How to Apply
Please submit your resume and, in your application, answer:
“Please list 2–3 dates and time ranges that you could do an interview.”
(Administrative assistant / receptionist / executive-assistant experience is a plus and may be assessed in a brief skills test.)
Work Location: In person
Work Location: In person