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Patient Relations Liaison Jobs (NOW HIRING)

City of Hope

Physician Relations Liaison

South Pasadena, CA · On-site

$63K - $83K/yr

The Liaison will support the overall growth strategies for the community practice locations, as ... Drive assigned business lines to achieve projected patient volumes and revenue goals. * Enhance ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Americare

Patient Relations Manager

The Patient Relation's Manager acts as a liaison between the patient, facility and Americare. Position Qualifications: 1. HS Diploma or GED 2. Prior experience in the health care field 3. Ability to ...

Vertus HealthCare

Hospital Relations Liaison

Boynton Beach, FL · On-site

$54K - $72K/yr

... patient referrals and promote our organization's offerings. Responsibilities: * Build relationships with physicians, hospitals, skilled nursing facilities, discharge planners, and case managers to ...

Americare

Patient Relations Manager

New York, NY · On-site

The Patient Relation's Manager acts as a liaison between the patient, facility and Americare. Position Qualifications: 1. HS Diploma or GED 2. Prior experience in the health care field 3. Ability to ...

Americare

Patient Relations Manager

Brooklyn, NY · On-site +1

The Patient Relation's Manager acts as a liaison between the patient, facility and Americare. Position Qualifications: 1. HS Diploma or GED 2. Prior experience in the health care field 3. Ability to ...

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All JobsPatient Relations Liaison Jobs

Patient Relations Liaison information

See salary details

$34.5K

$47.1K

$65.5K

How much do patient relations liaison jobs pay per year?

As of Sep 7, 2026, the average yearly pay for patient relations liaison in the United States is $47,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is a patient relations liaison?

Patient Relations Liaisons are healthcare professionals who act as a bridge between patients, their families, and the medical staff. They help address concerns, resolve complaints, and ensure that patients have a positive experience during their stay or visit. Their role often involves explaining hospital policies, facilitating communication, and advocating for patient needs to ensure quality care. They also support patients in understanding their rights and help mediate conflicts or misunderstandings. Ultimately, their goal is to enhance patient satisfaction and maintain a supportive healthcare environment.

How does a patient relations liaison typically collaborate with clinical staff to resolve patient concerns?

Patient Relations Liaisons work closely with nurses, physicians, and administrative staff to address and resolve patient concerns efficiently. They often act as intermediaries, facilitating communication between patients and care teams to ensure that issues are understood and appropriately addressed. This collaboration may involve attending multidisciplinary meetings, coordinating with department heads, and following up on the status of patient complaints to ensure satisfactory resolutions. Building strong relationships with clinical staff is key to effectively advocating for patients while maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a patient relations liaison, and why are they important?

To thrive as a Patient Relations Liaison, you need strong interpersonal communication, problem-solving abilities, and a background in healthcare administration or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or customer service is valuable. Exceptional listening skills, empathy, and conflict resolution abilities help build trust and address patient concerns effectively. These competencies are crucial for ensuring patient satisfaction, improving care experiences, and supporting positive relationships between patients and healthcare providers.

What is the difference between Patient Relations Liaison vs Patient Advocate?

AspectPatient Relations LiaisonPatient Advocate
CredentialsTypically requires healthcare or communication-related certificationsOften requires healthcare background and certifications like Certified Patient Advocate
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, community health organizations, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient experienceHealthcare organizations advocating for patient rights
Common Search & ComparisonPatient Relations Liaison vs Patient Advocate

While both roles focus on patient support, the Patient Relations Liaison primarily manages communication between patients and healthcare providers to improve satisfaction. In contrast, the Patient Advocate actively supports patients' rights and navigates healthcare systems on their behalf. Both roles are vital in enhancing patient care but differ in scope and responsibilities.

More about Patient Relations Liaison jobs

What states have the most Patient Relations Liaison jobs?

States with the most job openings for Patient Relations Liaison jobs include:

What job categories do people searching Patient Relations Liaison jobs look for?

The top searched job categories for Patient Relations Liaison jobs are:

What are popular job titles related to Patient Relations Liaison jobs?

For Patient Relations Liaison jobs, the most frequently searched job titles are:

Patient Relations Liaison jobs near you
Infographic showing various Patient Relations Liaison job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,148 per year, or $22.7 per hour.

Community Relations Liaison

Freedom Home Health and Hospice Care

Corning, CA • On-site

$55K - $73K/yr

Full-time

Re-posted 15 days ago

Job description

Job Title/Position: Community Relations Liaison
Reports To: Executive Director/Administrator
JOB DESCRIPTION SUMMARY
Responsible for managing all aspects of organization marketing/sales including managing the members of the marketing/sales team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
  1. Assists the Executive Director/Administrator in establishing marketing goals and volume projections.
  2. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet volume projections.
  3. Employs marketing and promotional initiatives to achieve volume projections.
  4. Establishes and maintains positive working relationships with current and potential referral and payer sources.
  5. Establishing consistent referral sources to ensure a growing patient census.
  6. Builds and monitors community, customer, payer and patient perceptions of Freedom Home Health and Hospice Care Service Inc. as a high quality provider of services.
  7. Identifies opportunities for additional or improved services to address customer needs, including deliveries, complete paperwork, obtaining feedback, etc.
  8. Maintains comprehensive working knowledge of Freedom Home Health and Hospice Care Services Inc. markets including government agencies, major paper groups, key referrals sources, and competitor's market positioning.
  9. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
  10. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Freedom Home Health and Hospice Care Services Inc.
  1. Monitors and reports cost effectiveness of marketing efforts.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
POSITION QUALIFICATIONS
  1. Bachelor's degree in Marketing, Business Administration, Healthcare or related field preferred.
  2. One (1) year experience in healthcare marketing, preferably in hospice care operations preferred.
  3. Ability to market aggressively and deal tactfully with customers and the community.
  4. Demonstrates good communication skills, negotiation skills, and public relations skills.
  5. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

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