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Patient Relations Liaison Jobs (NOW HIRING)

City of Hope

Physician Relations Liaison

South Pasadena, CA · On-site

$63K - $83K/yr

The Liaison will support the overall growth strategies for the community practice locations, as ... Drive assigned business lines to achieve projected patient volumes and revenue goals. * Enhance ...

Charter Healthcare

Community Relations Liaison

Plano, TX · On-site

$60K - $95K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

City of Hope

Physician Relations Liaison

Torrance, CA

$61K - $80K/yr

The Liaison will support the overall growth strategies for the community practice locations, as ... Drive assigned business lines to achieve projected patient volumes and revenue goals. * Enhance ...

Charter Healthcare

Community Relations Liaison

Houston, TX · On-site

$60K - $95K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Charter Healthcare

Community Relations Liaison

Covina, CA · On-site

$65K - $105K/yr

The Community Relations Liaison, in conjunction with the other members of the Admission Team, is ... The Community Liaison will provide all necessary education to the patient, their family members or ...

Americare

Patient Relations Manager

Brooklyn, NY · On-site +1

The Patient Relation's Manager acts as a liaison between the patient, facility and Americare. Position Qualifications: 1. HS Diploma or GED 2. Prior experience in the health care field 3. Ability to ...

Americare

Patient Relations Manager

The Patient Relation's Manager acts as a liaison between the patient, facility and Americare. Position Qualifications: 1. HS Diploma or GED 2. Prior experience in the health care field 3. Ability to ...

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All JobsPatient Relations Liaison Jobs

Patient Relations Liaison information

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$34.5K

$47.1K

$65.5K

How much do patient relations liaison jobs pay per year?

As of Aug 26, 2026, the average yearly pay for patient relations liaison in the United States is $47,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is a patient relations liaison?

Patient Relations Liaisons are healthcare professionals who act as a bridge between patients, their families, and the medical staff. They help address concerns, resolve complaints, and ensure that patients have a positive experience during their stay or visit. Their role often involves explaining hospital policies, facilitating communication, and advocating for patient needs to ensure quality care. They also support patients in understanding their rights and help mediate conflicts or misunderstandings. Ultimately, their goal is to enhance patient satisfaction and maintain a supportive healthcare environment.

How does a patient relations liaison typically collaborate with clinical staff to resolve patient concerns?

Patient Relations Liaisons work closely with nurses, physicians, and administrative staff to address and resolve patient concerns efficiently. They often act as intermediaries, facilitating communication between patients and care teams to ensure that issues are understood and appropriately addressed. This collaboration may involve attending multidisciplinary meetings, coordinating with department heads, and following up on the status of patient complaints to ensure satisfactory resolutions. Building strong relationships with clinical staff is key to effectively advocating for patients while maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a patient relations liaison, and why are they important?

To thrive as a Patient Relations Liaison, you need strong interpersonal communication, problem-solving abilities, and a background in healthcare administration or a related field. Familiarity with hospital information systems, patient feedback platforms, and sometimes certification in patient advocacy or customer service is valuable. Exceptional listening skills, empathy, and conflict resolution abilities help build trust and address patient concerns effectively. These competencies are crucial for ensuring patient satisfaction, improving care experiences, and supporting positive relationships between patients and healthcare providers.

What is the difference between Patient Relations Liaison vs Patient Advocate?

AspectPatient Relations LiaisonPatient Advocate
CredentialsTypically requires healthcare or communication-related certificationsOften requires healthcare background and certifications like Certified Patient Advocate
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, community health organizations, patient support settings
Employer & Industry UsageHealthcare providers focusing on patient experienceHealthcare organizations advocating for patient rights
Common Search & ComparisonPatient Relations Liaison vs Patient Advocate

While both roles focus on patient support, the Patient Relations Liaison primarily manages communication between patients and healthcare providers to improve satisfaction. In contrast, the Patient Advocate actively supports patients' rights and navigates healthcare systems on their behalf. Both roles are vital in enhancing patient care but differ in scope and responsibilities.

More about Patient Relations Liaison jobs

What states have the most Patient Relations Liaison jobs?

States with the most job openings for Patient Relations Liaison jobs include:

What job categories do people searching Patient Relations Liaison jobs look for?

The top searched job categories for Patient Relations Liaison jobs are:

What are popular job titles related to Patient Relations Liaison jobs?

For Patient Relations Liaison jobs, the most frequently searched job titles are:

Patient Relations Liaison jobs near you
Infographic showing various Patient Relations Liaison job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $47,148 per year, or $22.7 per hour.

Physician Relations Liaison

City of Hope

South Pasadena, CA • On-site

$63K - $83K/yr

Full-time

Re-posted 3 days ago

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

25th of 893 rated healthcare providers

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Position Summary:

With strategic expansion into the communities, the role of a Physician Liaison is critical in developing and sustaining relationships with referring physicians and office staff.  The Physician Liaison is responsible for the targeting, developing, and strengthening relationships between external physicians and City of Hope clinical sites.  The Liaison will support the overall growth strategies for the community practice locations, as well as Duarte campus; engaging physician involvement and participation in key City of Hope programs as outlined in the Strategic Plan.  In this position, the Liaison will visit physician offices regularly with updates on hospital services and ensure that physicians are satisfied with the hospital's level of care following recent referrals.
The successful Liaison provides and recommends clinical trials, specific knowledge about treatments and background on City of Hope physicians.  Success is measured by the number of new and retained referring physicians, number of new patients and by specialty.

As a successful candidate, you will:

  • In partnership with the City of Hope community practice site physicians, the Liaison will develop and create strategic opportunities to promote outreach, grow referrals and increase City of Hope recognition.  Drive assigned business lines to achieve projected patient volumes and revenue goals.  
  • Enhance relationships with community physicians through events, office contacts, written communications and other strategic approaches.  Answer physician questions about facility, availability, capabilities, terms, treatment solutions and clinical trials.  Troubleshoot complaints, as necessary.
  • Support attendance to continuing medical education (CME) events.
  • Contacts, meets with and orients each new community practice provider.
  • Assist physicians as needed with open enrollment and community relations events.
  • Regularly maintain and update database for all non-City of Hope physician and office staff contacts.  Provide reports for frequent distribution to leadership.  Ensure compliance according to Stark Law.  
  • Analyze market to determine the highest value doctors, identify geographic areas of opportunities by zip and physician, as well as ROI.
  • Collaborate with others on clinical marketing team, Foundation, community practice sites, physicians in Duarte, and CME department.

Your qualifications should include: 

  • Bachelor’s Degree in Marketing, Communications, or Healthcare; 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.
  • Professional experience with a minimum of 3 years of experience in physician relations or sales in healthcare/hospital setting.  Well-versed in oncology and treatment solutions. 

  •  Driver’s license 

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

What City Of Hope employees say

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About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

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