Personnel Liaison Jobs (NOW HIRING)

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Department of Consumer Affairs Recruitment Survey
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Under the direction of the Supervisor I, the Analyst II performs analytical duties related to personnel and administrative matters for the Business Services Office (BSO). ** Please refer to the attached duty statement for detail of the duties associated with this position.
You will find additional information about the job in the Duty Statement .
Working Conditions
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-528880
Position #(s):
610-770-5393-812
610-770-5393-XXX
Working Title:
Personnel Liaison
Classification:
ANALYST II $6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Office of Administrative Services
Department Information The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.
DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.
Do you enjoy working in a fast-paced environment? Are you someone who thrives on providing excellent customer service and is seeking a supportive environment? Then, this is a great opportunity to come and work for the Department of Consumer Affairs (DCA), in the Business Services Office (BSO). The Business Services Officer oversees all purchasing areas within the DCA for approximately 38 Boards, Bureaus, Committees, Divisions and Programs. The DCA mission is to promote and protect the interests of California consumers. The BSO supports numerous DCA programs who license and regulate various industries throughout the State of California. The BSO is recruiting for a highly motivated and enthusiastic person to join our team. This position is located in Natomas and is conveniently located near many retail stores and restaurants. Our office location features an on-site cafe and free parking!
Special Requirements Conflict of Interest : This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/31/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Consumer Affairs
Office of Human Resources
Attn: Recruitment Technician, JC-528880, WS
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Consumer Affairs
Office of Human Resources
Recruitment Technician, JC-528880, WS
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
The drop off location may be non-operational on weekends and holidays. 08:00 AM - 05:00 PM.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and verbal communication skills, including the ability to explain complex personnel concepts to managers and employees.
• Exceptional organizational and time management skills, with the ability to prioritize competing deadlines in a fast-paced environment.
• Experience developing or improving business processes, standard operating procedures (SOPs), training materials, or workflow efficiencies.
• Ability to exercise discretion, maintain confidentiality, and handle sensitive personnel matters with professionalism and integrity.
• Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders while providing outstanding customer service.
• Experience related to budgeting, forecasting, accounting, and/or finance
• Proficiency in Word, Excel, Adobe, SharePoint and Teams.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Tina Swann
(279) 895-6074
tina.swann@dca.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 574-8280
EEO@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
STATEMENT OF QUALIFICATIONS REQUIREMENTS
In order to be considered for this position and be granted an interview, you must submit your application and a completed SOQ. Please include all relevant experience for each of the required questions and explain your answers thoroughly. Responses should be no longer than two pages, single-spaced with a font no less than twelve-pitch.
1. Provide a summary of your relevant experience and qualifications in human resources and budget administration as they pertain to this position.
2. Describe your experience applying policies, laws, regulations, or procedures. How did you ensure accuracy and communicate guidance clearly?
3. This position requires exceptional customer service skills. Please provide a specific example in which you established a relationship with internal or external customers, assessed their business needs, and ensured those needs were met promptly and effectively.
** A resume, cover letter or other material does not substitute for the SOQ and will not be evaluated or considered as responses to the SOQ. Incomplete or missing responses to the information requested may negatively impact the assessment of your qualifications.
Filing Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.
Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.
U.S Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.
Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condit