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Patient Intake Representative Jobs in Texas (NOW HIRING)

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Patient Access Representative I

Frisco, TX

$16.25 - $20.50/hr

Patient Access Representative I Location: Frisco - Ambulatory Surgical Center Additional Posting ... Performs patient intake/referral process; appropriately scheduling patient appointments according ...

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Patient Intake Representative information

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How much do patient intake representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for patient intake representative in Texas is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $17.45 per hour, depending on experience, location, and employer.

What does a patient intake representative do?

A Patient Intake Representative is responsible for greeting patients, collecting personal and insurance information, verifying medical records, and ensuring all necessary forms are completed before a patient receives care. They often answer patient questions, schedule appointments, and serve as a liaison between patients and medical staff. Their role is crucial for maintaining accurate records and providing a smooth, welcoming experience for patients entering a healthcare facility.

What are the key skills and qualifications needed to thrive as a patient intake representative, and why are they important?

To thrive as a Patient Intake Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being highly beneficial. Familiarity with electronic health record (EHR) systems and patient management software is typically required, along with understanding HIPAA regulations. Outstanding communication, empathy, and multitasking abilities help you excel in patient interactions and collaborate with healthcare teams. These skills are vital for ensuring accurate patient information, a smooth intake process, and a positive first impression for patients entering a healthcare facility.

What are some common challenges a patient intake representative may encounter and how can they be addressed?

Patient Intake Representatives often face challenges such as managing high patient volumes, handling sensitive patient information, and navigating complex insurance verification procedures. Strong organizational skills and clear communication can help manage the flow of patients efficiently and ensure accuracy in data entry. Building rapport with patients, maintaining professionalism during stressful situations, and staying up-to-date on healthcare regulations are key to overcoming these challenges and providing a positive experience for both patients and the healthcare team.

What is the difference between Patient Intake Representative vs Medical Office Assistant?

AspectPatient Intake RepresentativeMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical billing or customer serviceHigh school diploma; certification in medical assisting often preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesMedical offices, clinics, hospitals, performing administrative and clinical tasks
Primary ResponsibilitiesScheduling appointments, patient check-in, insurance verificationScheduling, patient intake, basic clinical support, administrative tasks

Both roles involve patient interaction and administrative duties in healthcare settings. The Patient Intake Representative primarily focuses on patient check-in and insurance verification, while the Medical Office Assistant may handle a broader range of clinical and administrative tasks. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Patient Intake Representative jobs in Texas?

For Patient Intake Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Patient Intake Representative jobs in Texas look for?

The top searched job categories for Patient Intake Representative jobs in Texas are:

What are popular job titles related to Patient Intake Representative jobs in TX?

For Patient Intake Representative jobs in TX, the most frequently searched job titles are:

Patient Intake Representative jobs near you
Infographic showing various Patient Intake Representative job openings in Texas as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 17% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,757 per year, or $16.7 per hour.

Patient Access Rep - Clinic Referral Center

St Joseph Health

Bryan, TX • On-site

$16.83 - $23.77/hr

Full-time

Posted 9 days ago

Job description


Job Summary and Responsibilities

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.


This Patient Access Representative will work in our referral Center supporting primary care and specialty clinics.
Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

  • Performs collection functions and financial assistance for payment methods
  • Conducts interviews with patients and/or family members
  • Collect and/or negotiate point of service payments or link to financial assistance programs
  • Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
  • Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard copay benefit designs based on established charge estimates for common procedures
  • Counsels patients regarding their thirdparty coverage, financial responsibility, and billing procedures
Job Requirements

Required

  • High School Graduate General Studies, upon hire or
  • High School GED General Studies, upon hire and
  • One (1) years of experience, upon hire
  • None, upon hire
Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Qualifications:

Required

  • High School Graduate General Studies, upon hire or
  • High School GED General Studies, upon hire and
  • One (1) years of experience, upon hire
  • None, upon hire
Employment Type: Full Time

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