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Patient Account Analyst Jobs (NOW HIRING)

Oak St. Health

Analyst,Patient Relations

New Britain, CT · On-site

$21.10 - $44.99/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a more connected, convenient and compassionate health experience. At CVS Health ® , you'll be surrounded ...

Prime Healthcare

Patient Account Registrar

Kansas City, MO · On-site

$17.50 - $22.50/hr

The Patient Account Registrar collects and verifies patient demographic and insurance information ... Run reports and analyze bed utilization trends to support hospital operations * Previous hospital ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Notify Analyst of edits that needs to be built and Denials Rep for denial trends. * Coordinates and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Notify Analyst of edits that needs to be built and Denials Rep for denial trends. * Coordinates and ...

McLaren

Patient Account Representative I

Shelby, MI · On-site

$16 - $21/hr

Performs necessary maintenance to patient accounts in the billing and claims editing systems ... Notify Analyst of edits that needs to be built and Denials Rep for denial trends. * Coordinates and ...

CVS Health

Analyst,Patient Relations

New Britain, CT · On-site

$21.10 - $44.99/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs ...

Oak St. Health

Analyst, Patient Relations

New Haven, CT · On-site

$21.10 - $44.99/hr

Patient Relations Analyst We're building a world of health around every individual -- shaping a more connected, convenient and compassionate health experience. At CVS Health ® , you'll be surrounded ...

CVS Health

Patient Insurance Analyst

Dallas, TX

$21.10 - $40.90/hr

Patient Insurance Analyst, also known internally as the Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health ...

CVS Health

Analyst,Patient Relations

Shreveport, LA · On-site

$21.10 - $36.78/hr

Patient Relations Analyst Company: Oak Street Health Role Description: The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs ...

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Patient Account Analyst information

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How much do patient account analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient account analyst in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account analyst?

To thrive as a Patient Account Analyst, you need strong analytical skills, attention to detail, and a solid understanding of healthcare billing and reimbursement, typically supported by a degree in finance, healthcare administration, or a related field. Proficiency with billing software, electronic health records (EHR) systems, and knowledge of coding standards such as ICD-10 and CPT are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you navigate complex patient inquiries and collaborate with internal teams. These competencies are crucial for ensuring accurate billing, timely revenue collection, and positive patient experiences.

What are some common challenges faced by patient account analysts when managing billing discrepancies?

Patient Account Analysts often encounter challenges such as navigating complex insurance policies, resolving billing discrepancies, and communicating effectively with both patients and insurance providers. These issues require strong attention to detail and problem-solving skills to ensure accurate account reconciliation. Additionally, staying updated with evolving healthcare regulations and payer requirements is essential to minimize errors and denials, making ongoing education and adaptability important aspects of the role.

What is the difference between Patient Account Analyst vs Medical Billing Specialist?

AspectPatient Account AnalystMedical Billing Specialist
CredentialsTypically requires a healthcare or finance-related certification, such as CPC or similarOften requires certification like CPC or equivalent
Work EnvironmentHospitals, clinics, healthcare organizationsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesAnalyzing patient accounts, resolving billing issues, ensuring accurate account dataProcessing insurance claims, coding, submitting bills, following up on payments

While both roles involve billing and coding, a Patient Account Analyst focuses on analyzing and managing patient accounts for accuracy and resolution, whereas a Medical Billing Specialist primarily handles the submission and follow-up of insurance claims. Both roles require similar certifications and work in healthcare settings, but their core functions differ slightly in scope and focus.

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Patient Account Analyst jobs near you
Infographic showing various Patient Account Analyst job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

Analyst,Patient Relations

Oak St. Health

New Britain, CT • On-site

$21.10 - $44.99/hr

Other

Re-posted 6 days ago

Job description

Patient Relations Analyst

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The purpose of the Patient Relations Analyst (PRA) at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention.

Patient Relations Analysts (PRAs) are an integral part of the Oak Street Health care team. Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding medicare and eligibility.

Patient Relations Analysts are daily key players, particularly during Medicare's Open Enrollment, ensuring that our patients are informed of all their options surrounding Medicare. The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice Manager.

Responsibilities:

  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan
  • Serve as internal resource in the clinic on insurance questions for providers and staff
  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
  • Manage the welcome visit and orientation process for new Oak Street Health patients
  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs
  • Support the clinic management team on operational activities as needed, including scheduling and billing
  • Provide exceptional customer service
  • Foster patient engagement through the design and execution of events, including center tours
  • Other duties as assigned

What we're looking for:

Required Qualifications:

  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.
  • US work authorization

Strongly Preferred Qualifications:

  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics

Preferred Qualifications:

  • Experience with helping patients or customers understand their insurance coverage
  • A passion for working with others to create an unmatched patient experiences
  • A problem-solving orientation and a flexible and positive attitude
  • Sales background preferred
  • Experience with and a supportive attitude toward our patient population of older adults
  • CRM experience a plus
  • Bachelor degree preferred, or equivalent experience
  • Experience helping patients navigate the health care system, especially related to Medicare and Managed Care

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $21.10 - $44.99

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

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