Partner Account Manager Jobs in Quebec (NOW HIRING)

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

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To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Account Manager, Core OTA Vacation Rentals - Montreal

Travel Partnerships & Advertisinghelps partners - including hotels, vacation rentals, airlines, destination marketing organizations (DMOs), and more - deliver excellenttravelerand B2B experiences. We drive growth for our partners and theExpedia Groupmarketplace through competitive supply and our leading advertising and travel media network.

Make an Impact!

As anAccount Manager for Core OTA Vacation Rentals in Canada, you will help grow a portfolio ofvacation rental partnerson the Expedia platform by managing relationships directly and deepening strategic partnerships. This role focuses ontop revenue partners in Canada, including independent multi-unit properties and Property Managers overseeing multiple listings. You will analyze business and operational performance toidentifyoptimization opportunities, ensure high-quality service delivery, communicate technical and operational impacts, and execute account strategies that drive results across teams and regions.

Core OTA Vacation Rental sits at the heart of Expedia Group's marketplace, connecting travelers with high-quality vacation rental supply through our flagship brands. The team partners with professional hosts and property managers to improve visibility, grow bookings, and elevate the end-to-end guest experience. By combining data-driven insights with local marketexpertise, the Core OTA Vacation Rental team helps partners in Canada unlock new demand,optimizeperformance across channels, and deliver stays that travelers love.

In this role, you will:

• Build strong relationships with partner account teams, including key buyers and decision makers

• Assistin creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to grow partner accounts

• Understand and clearly report partner business issues throughappropriate organizationalchannels

• Recommend products, services, and insights that meet partner needs and drive mutual growth

• Acquirea solid understanding of how the departmentoperatesand fits into the larger organization

• Demonstrate awareness of the policies, practices, trends, and competitive landscape that impact Expedia Group and its partners

• Show good understanding of thefinancial impactof decisions and solutions on the organization and its partners

• Document components of a business case for change at the direction of more senior colleagues as needed

• Business travel within Canada required 20% of the time

Commercial & contract management

• Acquireandmaintaina working knowledge of financial data and Expedia Group's standard contract terms and conditions by reviewing product literature, contracts, and learning from peers

• Learn when to partner with legal resources tomodifyor adjust standard contract terms

• Learn the contract negotiation process and how to complete contractual arrangements

• Conduct straightforward cost, benefit, and risk analyses ofpossible solutionsand the implications of not reaching agreement

Stakeholder management & communication

• Exchange nuanced information to build consensus among internal and external stakeholders

• Handle key objections with confidence and proactively seek support from a manager when needed

• Identifyand actively engage stakeholders in decision making and strategies thatbenefitboth the account and Expedia Group

• Ability or experience working in a global cross cultural environment

• High agency, ability to self-direct your work

Sales, solutions & market insight

• Build a working knowledge of Expedia Group products, technologies, and offerings within scope of responsibility

• Develop an understanding of competitors' standard products and services

• Apply Expedia Group products, technologies, and offerings in insightful ways to address partner needs

• Demonstrate the importance ofmaintainingongoing business relationships with colleagues and external customers

• Strategically build relationships to support total portfolio and broader organization goals

• Develop understanding of customers' industry dynamics and competitive market in Canada

• Attend customer meetings to understand needs and expectations first-hand

• Learn the metrics used to assess the performance of products, services, and solutions against customer needs and expectations

• Develop key value proposition statements, case studies, and narratives thatdemonstratethe value of Expedia Group's products, services, and solutions

Experience and qualifications:

• 2+ years of experience in Account Management or relevant field

• Proficient inEnglishandFrench

• Experience inportfolio managementandrelationship/account management, including upselling and cross-selling

• Proficient insales techniqueswith a focus on consultative, value-based selling

• Strongcommunicationskills, with the ability to convey complex information clearly and persuasively to diverse audiences

*We kindly ask candidates to submit their resume in English, as our regional and global hiring teams review applications in English.

The total cash range (inclusive of base salary and variable incentive target) for this position in Montreal is $83,000.00 to $116,500.00. Employees in this role have the potential to increase their pay up to $133,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises. 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.