Part Time Medical Office Jobs (NOW HIRING)

To greet patients,activate patient files, and move patients through a predetermined schedule of appointments,schedules appointments over the phone and in person at a physician's office. Reviewsrequests for authorizations and referrals, obtains information needed toauthorize the procedure or medicine request.

 ESSENTIALFUNCTIONS:

    1.    Welcome patients and visitors to the medical office bygreeting patients and visitors in person and over the phone in a professionalmanner. Answers inquiries or refers questions to other staff members as needed.

2.    Schedule patient's appointments electronically andaccurately with requested physician and based on the physician's policy.

3.    Whenever possible, resolves questions directly so thatthe patient receives prompt satisfaction i.e., good understanding of clinicpolicies, answer general questions and the ability to communicate them face-to-face  or to the caller over the phone.

4.    Efficient communicator: articulate words, greet thecallers in a welcoming tone of voice, and give immediate verbal response tocaller's conversation.

5.    Personality and demeanor to deal with the public overthe phone and in person. To include periodically difficult callers or visitors.

6.    Good listener: identify and anticipate the callers 'orvisitors' needs.

7.    Accurately assist and process new patient paperwork;setting up demographics in the E.H.R system, scanning insurance cards andIdentification cards.

8.    Accurately processes updates to patient demographics andaccurately verifies and update patient and insurance information.

9.    Verify patients' insurance via the internet or overthe phone.

10.  Ability to crosstrain as a cashier to collect co-pays/ outstanding balances and balance cash drawer.

11.Participates in the medical office emergency routine,when required. Summons nurse and ambulance of EMS in case of patient or visitoremergencies. Assist other staff members as needed.

12. Wheelchair assistance:assisting patients to open and lock wheels.

13.  Responds to requests for authorizations and referralsin a timely manner.

14.   Reviews authorization request for accuratediagnoses coded.

15.  Submits authorizationson behalf of the physicians for approval on procedures and or medications.

16.   Communicate directly with physician or nurseregarding approval or denial of procedures.

17.  Converses, whennecessary, with the physician regarding denial or an appeal

18.  Updates the patient'schart with the approved or denial for a procedure, the updates is submittedelectrically in e-Clinical Works.

19.  Obtains necessary information to approve request.

20.  Submit electronic communication to indicateapproval for procedures or medicines.

21.  Schedule medical record reviews

22.  Ensures Medical records are prepared for theROI company.

23.  Assist in billing functions, adjustments, collection,or any other clerical task as needed.

24.  Assist with training new employees in frontoffice duties. Cross trained in all aspects of front office duties.

ADDITIONAL RESPONISBILITIES:

    1.   Opensthe office at the beginning of the day and locks the front door at the end ofday.

2.    Distributespre-packed sample medicines to patients.

3.    Maintainsreception area neat and orderly condition at all times.

4.   Mayassist other staff members with their duties as workload dictates.

5.   Attendsannual OSHA, HIPAA, and all internal offered in-services.

6.   Performother duties as requested.     

 POSITION REQUIREMENTS:

     HighSchool graduate or equivalent

 Abilityto act independently and work in a fast-paced environment.

 Personalityand demeanor to deal with the public and assist ill, older, or distraughtpatient.

 Goodcomputer skills

 Multi-task

 Medicalbilling or medical specialist course preferred.

 Excellentcommunication skills

 Graduateof certified medical office training course or medical office workingknowledge.

 Goodsense of organizational skills

  Basic officeskills such as typing, filing and printing.

 PHYSICAL REQUIREMENTS:      

 Sittingbehind a desk the majority of the day

 Liftingless than 30 lbs.

 Ability to readsmall print.

 Ability to typeand write.