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Part Time It Helpdesk Jobs (NOW HIRING)

Soka

Student - IT Helpdesk Technician

Campus, IL

The Student IT Helpdesk Technician supports campus technology services while developing practical technical and professional skills that reflect Soka University of America's mission to foster a ...

Layer 8 Solutions

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Part Time IT Technician

Casper, WY · On-site

$18 - $20/hr

We are currently seeking an experienced IT Service Technician to join our team Part Time in Casper, WY. About Us: An educational organization is looking for an experienced IT Support Technician with ...

Triumph Services

Part Time IT Support Technician

Richmond, VA

$21.25 - $29.25/hr

IT Support Technician (Part-Time) - up to 29 hrs per week Richmond, VA Location: Downtown Richmond ... Help optimize asset performance, upkeep, and lifecycle compliance. * Coordinate hardware allocation ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk Part-Time Technician Responsibilities * Serve as a professional and competent ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

Your goals will be to build value for clients that will help protect the company's character and business. IT Help Desk - Part-Time Technician Responsibilities * Serve as a professional and competent ...

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Part Time It Helpdesk information

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How much do part time it helpdesk jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for part time it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are part-time IT helpdesk jobs?

Part-time IT helpdesk jobs involve providing technical support and troubleshooting services to users, but on a schedule that is less than full-time (typically under 40 hours per week). Responsibilities usually include answering support tickets, resolving hardware and software issues, and assisting users with network or system problems. These roles are ideal for students, professionals seeking flexible hours, or those looking to gain experience in IT. Part-time IT helpdesk staff may work onsite or remotely, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a Part Time IT Helpdesk professional, and why are they important?

To thrive as a Part Time IT Helpdesk professional, you generally need foundational knowledge of computer systems, troubleshooting skills, and a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving abilities are essential soft skills for assisting users effectively and managing multiple requests. These skills and qualities are crucial for efficiently resolving technical issues, maintaining user satisfaction, and supporting smooth business operations.

What is the difference between Part Time It Helpdesk vs Part Time Network Support Technician?

AspectPart Time It HelpdeskPart Time Network Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelpdesk desks, remote supportNetwork labs, on-site troubleshooting
Industry UsageIT service providers, corporate ITTelecommunications, enterprise networks

Part Time It Helpdesk roles focus on user support, troubleshooting software/hardware issues, and remote assistance. In contrast, Part Time Network Support Technicians specialize in network infrastructure, configuration, and troubleshooting. While both roles require technical certifications and often work in similar environments, their core responsibilities differ, making each suited to different skill sets within the IT industry.

What are some typical challenges faced by part-time IT Helpdesk staff, and how can they be managed?

Part-time IT Helpdesk employees often encounter challenges such as balancing a high volume of support tickets within limited hours and quickly adapting to shifting priorities. Since they may not be present during all business hours, effective communication with full-time staff and thorough documentation are crucial to ensure seamless support for users. Proactively utilizing knowledge bases and ticketing systems helps maintain continuity, and staying up to date with common troubleshooting procedures allows part-time team members to resolve issues efficiently and contribute positively to the team.
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Part Time It Helpdesk jobs near you

Student - IT Helpdesk Technician

Soka

Campus, IL

Part-time

Posted 19 days ago

Job description

The Student IT Helpdesk Technician supports campus technology services while developing practical technical and professional skills that reflect Soka University of America's mission to foster a steady stream of global citizens committed to living a contributive life. Through service-oriented technical support and collaboration, student technicians help ensure reliable technology resources for the university community.Job Description
  • Provide technical assistance to students, faculty, and staff through walk-up, remote, desk-side, telephone, email, and electronic work-order support channels.
  • Assist with IT projects including installing, auditing, troubleshooting, and performing basic configuration of a variety of campus technologies.
  • Conduct classroom and printer audits to ensure campus technology is functioning and properly documented.
  • Support the installation, setup, and maintenance of audiovisual equipment and other technology used in classrooms and campus spaces.
  • Possess basic to advanced knowledge of Windows 11, macOS, and Microsoft Office applications.
  • Familiarity with Android and iOS mobile devices is a plus but not required.
  • PC hardware configuration and troubleshooting experience is a plus but not required.
  • Provide clear, courteous, and professional customer service when assisting members of the campus community.
  • Maintain strong communication skills and a service-oriented mindset aligned with the university's collaborative environment.
  • Demonstrate the ability to learn quickly, take initiative, and work independently as well as within a team.
  • Assist with administrative tasks such as creating or updating knowledge base articles, documentation, and technical guides.
  • Participate in on-the-job training provided by the IT department; certification training opportunities are available and encouraged.
  • Perform occasional physical tasks, including lifting and installing equipment such as speakers weighing approximately 40-55 lbs.
  • Other responsibilities may be assigned as necessary to support campus IT operations.
  • This position requires reporting on campus and complying with all University safety protocols.
  • Cover letter is required at the time of application submission.
Weekly Hours10

Pay Range

16.90

The base salary range for this position is listed above. Compensation ranges are based on several factors including job function, experience and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the range listed here.

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