Part Time It Help Desk Jobs in Rochester, NY (NOW HIRING)

Generous Benefits Overview: At Farm Credit East we invest in you with flexible, competitive benefits.

• Salary Range: $80,000 to $120,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience.
• Short-Term Incentive driven by business results and individual performance.
• Retirement Contributions :
  • 401k match up to 6% of salary; or for those unable to take full advantage of the 401(k) match, verified student loan payments may qualify for an employer match in your 401(k) up to 6% of salary
  • Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
• Time Off:
  • 15-25 days of vacation leave per year, depending on years of service
  • 12 days of holiday leave per year
  • 7.5 days of sick leave in your first year, followed by 12 days of sick leave per year thereafter; unlimited rollover of unused sick leave year to year
  • Paid Parental Leave: Up to 80 hours of paid leave for birthing, non-birthing, and adoptive parents
  • Family Care Leave: Additional leave options available under FMLA and company policy 
• Health and Insurance:
  • Comprehensive medical, dental, and vision plans, including preventive care and wellness programs to support your overall health and well-being
  • Health Savings Account
  • Life insurance at 2x base pay
  • Accidental Death and Dismemberment insurance at 2x base pay
  • Long-term disability insurance at 2/3 base pay
• Additional Benefits: 
  • Tuition reimbursement
  • Continuing education and training
  • Employee Assistance Program offering a wide variety of tools and resources
• Benefits Eligibility:
  • Eligibility Begins: First of the month following your hire date
  • Eligible Employees: Full-time employees working 30+ hours per week; Part-Time employees working 20+ hours per week.

Description/Job Summary 

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $13.5 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information. 

The incumbent holding this position will be an active contributor of the Quality Assurance Internal Audit department whose mission is to strengthens the organization's ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. The role is primarily responsible for helping to carry out the Quality Assurance Audit plan through the execution of engagements which will cover a diverse range of risk areas including financial and management reporting, operational internal controls, risk management and governance processes, and other areas deemed appropriate by the Association's Audit Committee and management team.

The value drivers for this role are as follows:

• Protect the Association through conducting risk-based engagements in relation to management's strategic goals and regulatory areas of focus 
• Promote organization success through providing assurance services and identifying recommendations for improvement

Come join a collaborative, customer-focused team at Farm Credit East!

Duties and Responsibilities

Technical Internal Audit 

• Support the execution of IT-focused internal audit engagements, ensuring timely, accurate, and effective completion of audit activities.
• Perform critical self-review of IT-related work paper documentation to validate the accuracy and relevance of work performed and conclusions reached.
• Demonstrate a strong understanding of technical IT standards, including cybersecurity, system controls, and information governance, while actively seeking opportunities for continued development in these areas.
• Apply internal audit processes, procedures, and methodologies specific to IT systems and applications in the execution of audit tasks.
• Identify potential IT-related issues promptly, gather relevant information, and collaborate with team members or technical resources to propose resolutions.
• Communicate IT-specific findings and questions effectively with appropriate internal audit management levels.
• Exhibit professional skepticism, independence, and objectivity in assessing IT risks and controls.
• Support the execution of procedures addressing IT fraud risks and remain vigilant to fraud indicators within IT systems during audit activities.
• Maintain relevant IT certification or designation (e.g., CISA, CISSP) applicable to the role.

Leadership

• Promote an ethical culture by subscribing to the IIA's standards of ethics and professionalism  
• Recognize the value of the association's brand and act as an ambassador to the association
• Recognize stresses and take steps to maintain personal well-being
• Share and collaborate effectively with others, creating a positive team spirit
• Invite and receive immediate feedback in a respectful and non-confrontational manor
• Provide feedback to superiors
• Assume responsibility for your personal development and demonstrate curiosity and willingness and try new things
• Recognize mistakes and learn from them  

Relationships, Teamwork, and Communication 

• Proactively form and strengthen long-term relationships within Quality Assurance and the members across the Association
• Display a positive mental attitude toward the job and contribute positively to the overall morale of Quality Assurance and the Association.
• Communicate confidently in a clear, concise, and articulate manner verbally and in the materials produced
• Identify the stakeholders relevant to the work performed and communicate regularly by updating status and sharing progress
• Make valuable contributions and offer viewpoints to team and management discussions
• Exercise intellectual humility; recognize and own intellectual limitations for the betterment of oneself and the team.  

Technology

• Develop proficiency in IT systems utilized in Quality Assurance, ensuring thorough understanding and effective assessment of their functionality and compliance
• Utilize technology-driven solutions to enhance audit efficiencies, optimize testing methodologies, perform data analytics, and visualize results for informed decision-making
• Evaluate and navigate critical applications and systems within the organization, identifying potential risks, security vulnerabilities, and compliance concerns Generate and analyze reports to evaluate testing populations and support conclusions
• Generate and analyze audit reports to assess system integrity, determine risk exposure, and support recommendations for process improvements
• Continuously seek opportunities to expand technical expertise, staying informed on emerging technologies, regulatory changes, and industry best practices
• Adapt to evolving technological landscapes, ensuring alignment with organizational IT frameworks, cybersecurity measures, and compliance requirements.

Job Qualifications and Requirements:

• Bachelor's degree in Information Technology, Accounting, data analytics, mathematics, computer science, or a related business field that aligns at the discretion of Quality Assurance leadership.

• A combination of education and experience to perform the essential functions of the job with a minimum of 3+ years of experience.  

• A certification in the field of IT Auditing is required: 
  Primary: Certified Information Systems Auditor (CISA)
  Secondary: Certified information Systems Security Professional (CISSP), GIAC Systems and Network Auditor (GSNA), Certified Information Security Manager (CISM), Certification in Risk and Information Systems Control (CRISC), Certified Cloud Security Professional (CCSP), Certified Public Accountant (CPA) and Certified Internal Auditor (CIA)
• We offer hybrid work options after two weeks of employment with Farm Credit East. Hybrid work options are determined based on job role and balancing the needs of the customers, the team, and individual work performance. This will be reviewed based on manager discretion.

Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act ("ADA"), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com