This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for URMC network. Provide ... Skills Outlook, MS Office, XP, 7, Helpdesk, support, service, Microsoft, network, Help desk ...
Quick apply
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for URMC network. Provide ... Skills Outlook, MS Office, XP, 7, Helpdesk, support, service, Microsoft, network, Help desk ...
IT Service Desk Analyst 1
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for URMC network. Provide ... Skills Outlook, MS Office, XP, 7, Helpdesk, support, service, Microsoft, network, Help desk ...
IT Service Desk Analyst 1
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for URMC network. Provide ... Skills Outlook, MS Office, XP, 7, Helpdesk, support, service, Microsoft, network, Help desk ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Quick apply
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Lead Contact Representative
Canandaigua, NY · On-site
$43K/yr
This position is in the Health Resource Center (HRC), Contact Management, Help Desk section of VHA ... Analyze significant characteristics of each assignment in order to resolve a variety of issues to ...
Lead Contact Representative
Canandaigua, NY · On-site
$43K/yr
This position is in the Health Resource Center (HRC), Contact Management, Help Desk section of VHA ... Analyze significant characteristics of each assignment in order to resolve a variety of issues to ...
Network Technician
Honeoye Falls, NY · On-site
$20 - $27/hr
This is an entry-level technical position involving responsibility for the installation, operation ... Responds to help desk tickets; Job Qualifications Graduation from high school or possession of an ...
Network Technician
Honeoye Falls, NY · On-site
$20 - $27/hr
This is an entry-level technical position involving responsibility for the installation, operation ... Responds to help desk tickets; Job Qualifications Graduation from high school or possession of an ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
Job Summary Data Analyst 1 is an entry-level, developmental role designed to build foundational ... that help senior analysts deliver standardized reporting. Travel: * Occasional travel may be ...
Job Summary Data Analyst 1 is an entry-level, developmental role designed to build foundational ... that help senior analysts deliver standardized reporting. Travel: * Occasional travel may be ...
Data Analyst 1
West Henrietta, NY · On-site
$28K/yr
Job Summary Data Analyst 1 is an entry-level, developmental role designed to build foundational ... that help senior analysts deliver standardized reporting. Travel: * Occasional travel may be ...
Data Analyst 1
West Henrietta, NY · On-site
$28K/yr
Job Summary Data Analyst 1 is an entry-level, developmental role designed to build foundational ... that help senior analysts deliver standardized reporting. Travel: * Occasional travel may be ...
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
Quick apply
DME Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
DME Sales Coordinator I (Entry-Level)
Rochester, NY · On-site
$21 - $25/hr
In this role, you will help support the coordination and processing of durable medical equipment ... desk and administrative support as needed * Maintain organized and accurate documentation ...
Entrylevel Help Desk Analyst information
See Rochester, NY salary details
$14.23 - $16.15
3% of jobs
$16.15 - $18.07
8% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.99
18% of jobs
$19.99 - $21.91
18% of jobs
The median wage is $22.28 / hr.
$21.91 - $23.83
14% of jobs
$25.64 is the 75th percentile. Wages above this are outliers.
$23.83 - $25.74
15% of jobs
$25.74 - $27.66
9% of jobs
$27.66 - $29.58
6% of jobs
$29.58 - $31.50
3% of jobs
$31.50 - $33.42
3% of jobs
$33.42 - $35.34
2% of jobs
$14
$23
$35
How much do entrylevel help desk analyst jobs pay per hour?
As of Jun 26, 2026, the average hourly pay for entrylevel help desk analyst in Rochester, NY is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.
Is a help desk analyst an entry-level job?
Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.
What job makes $10,000 a month without a degree?
An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.
Is AI replacing IT's help desk?
AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.
Can you get a helpdesk job with no experience?
Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.
What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
What are popular job titles related to Entrylevel Help Desk Analyst jobs in Rochester, NY? For Entrylevel Help Desk Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Rochester, NY look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entrylevel Help Desk Analyst jobs? Cities near Rochester, NY with the most Entrylevel Help Desk Analyst job openings:
Job description
Overview
Job Title: IT Help Desk
Location: Victor, NY (Onsite)
Employment Type: 6-month contract to hire
Hours: Monday - Friday (7:30 am - 4 pm)
About the Company
Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.
Overview
Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.
ResponsibilitiesKey Responsibilities
- Provide first-line technical support via phone, email, and in person
- Troubleshoot hardware, software, and network-related issues
- Support user accounts, password resets, and permissions in Active Directory
- Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
- Set up and configure desktops, laptops, and peripherals
- Escalate more complex issues as needed
- Document tickets, resolutions, and processes
- Deliver strong customer service to internal users
Required Skills & Qualifications
- Experience or exposure to Active Directory (user management, resets, permissions)
- Basic knowledge of Cisco networking (switches, routers, connectivity)
- Comfortable handling phone support and interacting with users daily
- Strong communication and customer service skills
- Ability to work onsite and support users face-to-face
- Basic understanding of Windows environments and IT fundamentals
Preferred
- CompTIA A+, Network+, or similar certifications
- Internship or help desk experience
- Experience with ticketing systems
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002