This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
Rochester, NY · On-site
$40K - $55K/yr
Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees' help desk ...
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
Helpdesk Analyst
$40K - $55K/yr
Overview Help Desk Administrator Compensation depends on expereince: Range from $40k-$55k Position Objective: The Help Desk Administrator position is primarily responsible to ensure all employees ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
Quick apply
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Service Desk Analyst 1
Rochester, NY · On-site
$18 - $20.50/hr
Provide analysis, troubleshooting, implementation and operational support for client network ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
IT Associate - Hardware, Help Desk & ERP Support | Rochester, NY
Rochester, NY · On-site
$24.04 - $28.85/hr
... analytics or data work is a plus, but not requiredCompensation$24.04 to $28.85/hourCirona Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment ...
IT Associate - Hardware, Help Desk & ERP Support | Rochester, NY
Rochester, NY · On-site
$24.04 - $28.85/hr
... analytics or data work is a plus, but not requiredCompensation$24.04 to $28.85/hourCirona Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 PM or evenings ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 PM or evenings ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
Front Desk Agent
Henrietta, NY · On-site
$16/hr
With pride, you help keep the front office, lobby, and surrounding areas clean, organized, and well ... WORK SCHEDULE This part-time entry-level hospitality position typically works days, 6:30 AM - 3:00 ...
IT Support Administrator - Hybrid
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
IT Support Administrator - Hybrid
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
IT Support Administrator - Hybrid
Rochester, NY · On-site
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
IT Support Administrator - Hybrid
Rochester, NY · On-site
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
IT Support Administrator - Hybrid
Rochester, NY · On-site
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
IT Support Administrator - Hybrid
Rochester, NY · On-site
$40K - $60K/yr
Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or ... In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help Handle phone calls Respond to emails Miscellaneous office tasks (training will be provided ... desk and work on computer in quiet environment Attention to detail Expertise in Microsoft Word ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
... help • Handle phone calls • Respond to emails • Miscellaneous office tasks (training will be ... at desk and work on computer in quiet environment • Attention to detail • Expertise in ...
Staff Accountant
$52K - $68K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
$52K - $68K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Quick apply
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Entrylevel Help Desk Analyst information
See Rochester, NY salary details
$14.23 - $16.15
3% of jobs
$16.15 - $18.07
8% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.99
18% of jobs
$19.99 - $21.91
18% of jobs
The median wage is $22.28 / hr.
$21.91 - $23.83
14% of jobs
$25.64 is the 75th percentile. Wages above this are outliers.
$23.83 - $25.74
15% of jobs
$25.74 - $27.66
9% of jobs
$27.66 - $29.58
6% of jobs
$29.58 - $31.50
3% of jobs
$31.50 - $33.42
3% of jobs
$33.42 - $35.34
2% of jobs
$14
$23
$35
How much do entrylevel help desk analyst jobs pay per hour?
As of Aug 27, 2026, the average hourly pay for entrylevel help desk analyst in Rochester, NY is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.
What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
What are popular job titles related to Entrylevel Help Desk Analyst jobs in Rochester, NY?
For Entrylevel Help Desk Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Rochester, NY look for?
The top searched job categories for Entrylevel Help Desk Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entrylevel Help Desk Analyst jobs?
Cities near Rochester, NY with the most Entrylevel Help Desk Analyst job openings:
Job description
Overview
Job Title: IT Help Desk
Location: Victor, NY (Onsite)
Employment Type: 6-month contract to hire
Hours: Monday - Friday (7:30 am - 4 pm)
About the Company
Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.
Overview
Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.
ResponsibilitiesKey Responsibilities
- Provide first-line technical support via phone, email, and in person
- Troubleshoot hardware, software, and network-related issues
- Support user accounts, password resets, and permissions in Active Directory
- Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
- Set up and configure desktops, laptops, and peripherals
- Escalate more complex issues as needed
- Document tickets, resolutions, and processes
- Deliver strong customer service to internal users
Required Skills & Qualifications
- Experience or exposure to Active Directory (user management, resets, permissions)
- Basic knowledge of Cisco networking (switches, routers, connectivity)
- Comfortable handling phone support and interacting with users daily
- Strong communication and customer service skills
- Ability to work onsite and support users face-to-face
- Basic understanding of Windows environments and IT fundamentals
Preferred
- CompTIA A+, Network+, or similar certifications
- Internship or help desk experience
- Experience with ticketing systems
About Wellington Steele & Associates
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2002