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Entrylevel Help Desk Analyst Jobs in Rochester, NY

Ethos Risk Services

Entry-Level Investigator

Rochester, NY

$45K - $56K/yr

Our Full-Time Entry-Level Field Investigator position will help launch your career by providing you ... Conduct preliminary investigations using social media and analyzing database research. * Field ...

Mindex

Receptionist (Part-Time) - Onsite

Rochester, NY · On-site

$22 - $25/hr

This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... For more than 30 years, Mindex has helped organizations solve complex business challenges through ...

Mindex

Receptionist (Part-Time) - Onsite

Rochester, NY · On-site

$22 - $25/hr

This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... For more than 30 years, Mindex has helped organizations solve complex business challenges through ...

Mindex

Receptionist (Part-Time) - Onsite

Rochester, NY · On-site

$22 - $25/hr

This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... For more than 30 years, Mindex has helped organizations solve complex business challenges through ...

United States Army

Active Entomologist

Rochester, NY

... help ensure property and materiel are not damaged by local species. At a Glance * Career Type ... Experience Level: Entry Level Requirements * Be a U.S. citizen by the time you commission as an ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Rochester, NY

Entrylevel Help Desk Analyst information

See Rochester, NY salary details

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$35

How much do entrylevel help desk analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entrylevel help desk analyst in Rochester, NY is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Rochester, NY? For Entrylevel Help Desk Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Rochester, NY look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entrylevel Help Desk Analyst jobs? Cities near Rochester, NY with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Entry-Level Investigator

Entry-Level Investigator

Ethos Risk Services

Rochester, NY • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 hours ago

Job description

ABOUT US:

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and actionable insights that translate into better decision-making for our clients. To learn more, visit: https://ethosrisk.com/about-us/

JOB SUMMARY:

Have you ever thought about becoming a Private Investigator? Are you ready to kick-start your career in a rapidly growing industry? Want to get paid to learn how to investigate fraud and conduct covert surveillance in the real world? Our Full-Time Entry-Level Field Investigator position will help launch your career by providing you with an industry leading FULLY PAID Investigator Training Program - no prior experience necessary!

KEY RESPONSIBILITIES:

  • Case Preparation: Conduct preliminary investigations using social media and analyzing database research.
  • Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
  • Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
  • Documentation: Finalize case files by submitting case reports and uploading video footage via personal laptop at the end of the day.
  • Communication: Work closely with field supervisor, receiving regular guidance and mentorship.

QUALIFICATIONS:

  • Driver's License: Active driver's license that is not currently suspended or revoked.
  • Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows). Proof of auto insurance coverage is required.
  • Travel Expectations: While we aim to keep assignments within a reasonable drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.
  • Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
  • Required Skills: Strong computer & internet proficiency. Excellent communication, verbal & writing skills.

WHAT WE OFFER:

  • Paid Investigator Training Program: Fully paid training program led by industry experts with ongoing development and support. Initial training will be held via virtual classroom then transition into on-the-job training.
  • Paid Licensing: We pay for all your licensing fees! Our licensing team will guide you through the process of acquiring all investigator licensing to ensure a smooth process.
  • Surveillance Equipment: We will provide you with necessary surveillance equipment. After a year of employment, it is yours to keep!
  • Pay Increases & Milage Reimbursement: There are several performance milestones within your training & first year of employment that will reward you with pay increases. Additionally, we offer a mileage reimbursement program.
  • Health Insurance/Retirement: Medical, Dental Vision, Life/Disability Insurance + 401k

WORKING CONDITIONS:

  • Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
  • Weekends/holidays are common workdays as claimants are more likely to be active.
  • This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
  • Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.


A background check will be conducted, in accordance to the local state law and regulations.


Job Posted by ApplicantPro