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Entrylevel Help Desk Analyst Jobs in Rochester, NY

No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.

No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.

Jr Network Admin

Fairport, NY · On-site

$34 - $38/hr

Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and ... Excellent organizational, analytical, interpersonal and written/oral communication skills

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Entrylevel Help Desk Analyst information

See Rochester, NY salary details

$14

$23

$35

How much do entrylevel help desk analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for entrylevel help desk analyst in Rochester, NY is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Rochester, NY? For Entrylevel Help Desk Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Rochester, NY look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entrylevel Help Desk Analyst jobs? Cities near Rochester, NY with the most Entrylevel Help Desk Analyst job openings:
Entry Level Financial Filings Assistant

Entry Level Financial Filings Assistant

ACI, Inc.

Pittsford, NY

Part-time

Posted 22 days ago


Job description

Company Description

The company that has this open position is an established computer software and services company in business for 30+ years, with clients and customers worldwide. This company develops and markets its own prepackaged software products as well as custom software solutions in the U.S. and worldwide. The company also provides regulatory financial filing services (e.g., SEC filings) to its domestic and international clients.

Job Description

The position of Entry Level Financial Filings Assistant is primarily responsible for assisting in preparation of regulatory financial filings, such as public company quarterly and annual reports. Training will be provided, but an interest in and aptitude for basic accounting is required. The position also entails taking care of routine office management and customer contact tasks. This position will report to a senior manager. The key elements of job description are:

Edit, clean up and format Microsoft Word documents
Assist in preparing and tagging financial filings documents (training will be provided)
Administrative help
Handle phone calls
Respond to emails
Miscellaneous office tasks (training will be provided)
Long-term position
25 to 30 hours/week
Some flextime
Excellent learning and growth opportunities

This is a part-time position and does not offer health benefits.

Qualifications

Associate or Bachelors degree in Business or Accounting
English skills (speaking / listening / writing)
Ability to sit at desk and work on computer in quiet environment
Attention to detail
Expertise in Microsoft Word (required)
Computer skills and understanding of basic accounting (a big plus)

Additional Information

Starting date is as soon as possible. All your information will be kept confidential according to EEO guidelines.