Site Engineer - On Site Only
Ontario, NY · On-site
... help desk requests for technical support * Build rapport with Mastronardi Produce business ... Evaluate documented resolutions and analyze trends for ways to prevent future problems * Alert ...
Site Engineer - On Site Only
Ontario, NY · On-site
... help desk requests for technical support * Build rapport with Mastronardi Produce business ... Evaluate documented resolutions and analyze trends for ways to prevent future problems * Alert ...
Staff Accountant
$52K - $68K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
$52K - $68K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
Staff Accountant
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Quick apply
Staff Accountant
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
Staff Accountant
Fairport, NY · On-site
$65K - $75K/yr
This is an entry-level position with significant growth potential for the right candidate. The ... analysis Physical Requirements * Prolonged periods sitting at a desk and working on a computer
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
Entry Level Digital Marketer
Geneseo, NY · On-site
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
Entry Level Digital Marketer
Geneseo, NY · On-site
No prior marketing experience is necessary--we are happy to teach the necessary skills to help you ... Analyze campaign performance and provide data-driven insights to improve marketing efforts.
Entrylevel Help Desk Analyst information
See Rochester, NY salary details
$14.23 - $16.15
3% of jobs
$16.15 - $18.07
8% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$18.07 - $19.99
18% of jobs
$19.99 - $21.91
18% of jobs
The median wage is $22.28 / hr.
$21.91 - $23.83
14% of jobs
$25.64 is the 75th percentile. Wages above this are outliers.
$23.83 - $25.74
15% of jobs
$25.74 - $27.66
9% of jobs
$27.66 - $29.58
6% of jobs
$29.58 - $31.50
3% of jobs
$31.50 - $33.42
3% of jobs
$33.42 - $35.34
2% of jobs
$14
$23
$35
How much do entrylevel help desk analyst jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for entrylevel help desk analyst in Rochester, NY is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.59 per hour, depending on experience, location, and employer.
What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
What are popular job titles related to Entrylevel Help Desk Analyst jobs in Rochester, NY? For Entrylevel Help Desk Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Rochester, NY look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entrylevel Help Desk Analyst jobs? Cities near Rochester, NY with the most Entrylevel Help Desk Analyst job openings:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 7 days ago
Mastronardi Produce rating
6.9
Based on 5 frontline employees who took The Breakroom Quiz
33rd of 65 rated farming
Job description
Mastronardi Produce pioneered the commercial greenhouse industry in North America, and we're now the leading greenhouse vegetable company on the continent. Our award-winning, flavorful produce is packed under the SUNSET® brand and is available at leading grocery retailers across North America. Family owned for over 65 years, we pride ourselves on having the most flavorful products and the best people in the industry. We are constantly pushing boundaries to be a leader in fresh produce innovation. We seek individuals that demonstrate our PRIDE values (Passion, Respect, Innovation, Drive, Excellence) to help us fulfill our mission to inspire healthy living through WOW flavor experiences.
Our Greenhouse facility in Ontario NY is currently seeking a Site Engineer to join our Information Technology team. The essential function of the Site Engineer is to provide IT support for business operations at his or her home site and beyond. This role ensures that the local and remote business systems remain online and running optimally, and that the company's end-users can accomplish any business computing tasks. This includes actively resolving escalated end user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual provide support using remote control software over the phone at multiple facilities and/or in-person, hands-on help at the desktop level. Taking ownership of his or her home site, including knowledge of operational practices or procedures, developing redundancy plans, building strong relationship with business leaders, defining and adopting best practices, and recommending improvements to better support the business community.
Values:
To perform the job successfully, the incumbent's behavior must be consistent with the PRIDE values expected of all Mastronardi Produce employees: be Passionate; have Respect; be Innovative; be Driven and strive for Excellence.
Primary Responsibilities:
Operational Management
Strategy & Planning
Acquisition & Deployment
Knowledge, Skills, and Abilities Required:
Education
Work Experience
Communication
Technical Knowledge
Personality
Working Conditions:
We are pleased to offer the following Benefits:
Please note: Mastronardi Produce has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put in place.
Salary Range $63,0000 - $65,0000 *compensation based on skills
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Our Greenhouse facility in Ontario NY is currently seeking a Site Engineer to join our Information Technology team. The essential function of the Site Engineer is to provide IT support for business operations at his or her home site and beyond. This role ensures that the local and remote business systems remain online and running optimally, and that the company's end-users can accomplish any business computing tasks. This includes actively resolving escalated end user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual provide support using remote control software over the phone at multiple facilities and/or in-person, hands-on help at the desktop level. Taking ownership of his or her home site, including knowledge of operational practices or procedures, developing redundancy plans, building strong relationship with business leaders, defining and adopting best practices, and recommending improvements to better support the business community.
Values:
To perform the job successfully, the incumbent's behavior must be consistent with the PRIDE values expected of all Mastronardi Produce employees: be Passionate; have Respect; be Innovative; be Driven and strive for Excellence.
Primary Responsibilities:
Operational Management
- Act as an escalation point for advanced or difficult incident/requests to IT Operations
- End User Systems - laptop, desktop and mobile device setup, management, and maintenance
- Systems - server and network setup, management, and maintenance
- Document Imaging - Office and production label printer proactive maintenance and repair
- Microsoft Active Directory - user, group and computer object administration, including Group Policy
- Microsoft Office 365 - account provisioning, de-provisioning and maintenance
- Windows Server - Setup, management, security, and maintenance
- Datacenter Operations - VMWare, Virtual Networking, monitoring and maintenance
- Respond to telephone calls (both during business hours and after hours as required), email and help desk requests for technical support
- Build rapport with Mastronardi Produce business computing end-user community
- Record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
- Create and maintain documentation for his or her home site and remote locations or applications
- After-hours support as required. A mobile phone will be provided.
- Some travel may be required (infrequent)
Strategy & Planning
- Work with business users to plan for changes that could impact our network infrastructure
- Evaluate documented resolutions and analyze trends for ways to prevent future problems
- Alert management to emerging trends in incidents
Acquisition & Deployment
- Assist in IT asset tracking & management of computers and peripherals, and telephony equipment
- Assist in setup and imaging of new computers
- Assist in setup of new server or networking equipment for his or her home site
- Assist in software releases and PC Refresh roll-outs according to company's IT Management best practices
- Interface with application vendors as needed to resolve specialized issues
Knowledge, Skills, and Abilities Required:
Education
- High School Diploma or equivalent required
- Bachelor's degree in the Computer Science, Information Systems, or related field preferred
- Industry certification (e.g. MCP, MCDST, A+, MCSA, MCSE, CCENT, CCNA, etc) preferred.
Work Experience
- 5 to 8 years related work experience preferred
- Work experience in a JIT production environment preferred
Communication
- Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
- Ability to present ideas in user-friendly, business-friendly and technical language
- Fluent English and strong written and oral communication language skills. Spanish a plus.
Technical Knowledge
- Advanced Knowledge of computer hardware, including desktops/laptops/tablets, mobile phones, printers/copiers, servers, storage devices, and networking equipment
- Experience with desktop applications including the Microsoft Office Suite
- Experience with Server operating systems - Windows Server
- Experience with Desktop operating systems - Windows and Mac
- Experience with Cisco Networking devices
- Experience with Microsoft 365 and Azure
- Experience with virtualization (VMWare)
Personality
- Highly self-motivated, self-directed and keen attention to detail
- Proven analytical, troubleshooting, and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Exceptional customer service orientation
- Experience working in a team-oriented, collaborative environment
- Excellent written, oral and interpersonal communication skills
- Ability to present ideas in business-friendly and user-friendly language
- Maintain high level of confidentiality with company information
- Complete a background and drug test screening
Working Conditions:
- Combination of refrigerated warehouse (20%) and office (80%) environment
- Lifting and transporting of moderately heavy objects, such as computers and peripherals. Must be able to lift up to 30 lbs. with or without accommodation.
- On-call and after-hours availability as needed and some holiday coverage
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components. Cabling experience a plus.
- Will be expected to appropriately handle stressful situations, multi-tasking, and critical deadlines
We are pleased to offer the following Benefits:
- Paid weekly
- Medical, Dental, Vision, Life Insurance
- Paid time off and holiday pay
- Employee Engagement & Recognition Programs
- Opportunities for growth and advancement
Please note: Mastronardi Produce has accommodation processes and policies in place and provides accommodation for employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource office so that arrangements can be made for the appropriate accommodation to be put in place.
Salary Range $63,0000 - $65,0000 *compensation based on skills
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Mastronardi Produce
Sourced by ZipRecruiter
Industry
Agriculture
Company size
1,001 - 5,000 Employees
Headquarters location
East Kingsville, ON, CA