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Part Time Insurance Call Center Jobs (NOW HIRING)

Bath Planet

Call Center Representative

Oakland, CA · On-site

$18/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Immediately hiring Part Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...

Dabella

Part Time Call Center

Hillsboro, OR

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

DaBella

Part Time Call Center

Hillsboro, OR · On-site

$17.50 - $21.75/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! Learn more about DaBella and join ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

HealthPartners

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

UHS

CALL CENTER SPECIALIST

Memphis, TN

$15 - $18.75/hr

Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions ... insurance offering, a physicians' network and various related services located all over the U.S.

UHS

CALL CENTER SPECIALIST

Memphis, TN · On-site

$15 - $18.75/hr

Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions ... insurance offering, a physicians' network and various related services located all over the U.S.

Regions Hospital

Call Center Associate

Saint Paul, MN · On-site

$20.27/hr

Regions Hospital is looking for a part time Call Center Associate to join the Nutrition team. The Call Center Associate communicates with patients, hospital staff and family members to understand and ...

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All JobsInsurance Call Center JobsPart Time Insurance Call Center Jobs

Part Time Insurance Call Center information

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$10

$17

$25

How much do part time insurance call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for part time insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are part time insurance call center jobs?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a Part Time Insurance Call Center Representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What cities are hiring for Part Time Insurance Call Center jobs? Cities with the most Part Time Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Part Time Insurance Call Center jobs? States with the most job openings for Part Time Insurance Call Center jobs include:
Part Time Insurance Call Center jobs near you
Call Center Representative

Call Center Representative

Serenity Mental Health Centers

Sandy Springs, GA • On-site

$19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Call Center Representative – Customer Support

Location: Sandy Springs, GA
Employment Type: Full-Time (Part-Time available after training)
Compensation: Starting at $16.50/hour, with growth up to $19.50/hour within 6 months

Overview

Join a high-volume inbound call center where your communication skills and professionalism drive results.

In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environment where quality, consistency, and customer experience are key.

No industry-specific experience required — paid training provided.

What You’ll Do

  • Handle a high volume of inbound calls from prospective and existing customers
  • Schedule appointments and manage calendars with accuracy and efficiency
  • Follow structured scripts and workflows while adapting naturally to conversations
  • Guide hesitant callers using professional, solutions-focused communication
  • Convert inbound inquiries into scheduled appointments
  • Verify customer information and enter data accurately into a CRM system
  • Respond to questions and resolve concerns in a calm, professional manner
  • Escalate complex situations appropriately while maintaining a positive experience
  • Collaborate with internal teams to ensure smooth handoffs and follow-through

What This Role Feels Like

  • Fast-paced call center environment with consistent call volume throughout the day
  • Structured workflows with clear expectations and performance metrics
  • A role where how you communicate matters just as much as what you do
  • High standards for professionalism, accuracy, and customer experience

What We’re Looking For

  • High school diploma or GED
  • Experience in a customer service or call center environment preferred
  • Comfortable handling high call volume and working on the phone throughout the day
  • Strong verbal and written communication skills
  • Ability to stay calm, organized, and professional under pressure
  • Basic computer skills and experience with data entry and systems (CRM experience a plus)

Preferred Background

  • Call center or inbound sales/support experience
  • Hospitality, retail, or other high-touch customer service roles
  • Experience working in metrics-driven or performance-based environments

About You

You’ve worked in environments where customer interactions moved quickly and quality still mattered. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.

You take pride in clear communication, accuracy, and delivering a strong customer experience every time.

Training & Schedule

  • Paid training required: 4 consecutive weeks, 40 hours per week
  • After training, flexible scheduling with full-time or part-time options available

Compensation & Benefits

  • Starting at $16.50/hour with growth to $19.50/hour within 6 months
  • $1.00/hour bilingual differential (Spanish/English)
  • Health, dental, and vision coverage (majority employer-paid)
  • 401(k) retirement plan
  • Paid time off: 10 days (15 after first year) + 10 paid holidays
  • Flexible scheduling options

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.