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Part Time Insurance Call Center Jobs in Charlotte, NC

Allied Universal

Trainer - remote

Charlotte, NC · On-site

$22/hr

Must have previous Virtual Training Experience Remote, Part-time (25-30 hours/week) $22.00/hour RESPONSIBILITIES: * Effectively facilitate virtual training content using provided mobile device * Use ...

Gentiva

Telephonic Triage Nurse

Mooresville, NC · On-site

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This ... Current CPR certification, valid driver's license, and automobile insurance Work From Home ...

Gentiva

Telephonic Triage Nurse

Mooresville, NC · On-site

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This ... Current CPR certification, valid driver's license, and automobile insurance Work From Home ...

Walmart

Auto Care Center Technician

Albemarle, NC

$18 - $31/hr

Employment Type: Part-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #1133 ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...

Walmart

Auto Care Center Technician

Lancaster, SC

$18 - $31/hr

Employment Type: Part-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #1030 ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...

Walmart

Auto Care Center Technician

Gastonia, NC · On-site

$18 - $31/hr

Employment Type: Part-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #5298 ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...

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Part Time Insurance Call Center information

See Charlotte, NC salary details

$10

$16

$24

How much do part time insurance call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time insurance call center in Charlotte, NC is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Insurance Call Center Representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.

What are part time insurance call center jobs?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most commonly searched types of Insurance Call Center jobs in Charlotte, NC? The most popular types of Insurance Call Center jobs in Charlotte, NC are:
Part Time Insurance Call Center jobs near you

Dispatch/ Call Center

My Little Helper & Co

Cornelius, NC • On-site

$18/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Location: Cornelius, NC
Compensation: $18.00 per hour
Employment Type: Part-Time or Full-Time (flexible schedules available, including weekends)
About Us
My Little Helper & Co LLC is a leading Non-Emergency Medical Transportation (NEMT) company serving the Charlotte Metro area and surrounding counties, including South Carolina. We are committed to providing safe, reliable, and accessible transportation services that make a difference in the lives of our clients. Join our expanding team and contribute to our mission of improving community accessibility and well-being.
Position Summary:
A Logistics Navigator coordinates and schedules transportation services, ensuring smooth communication between clients and drivers while maintaining high-quality customer service.
Key Responsibilities:
• Manage incoming and outgoing calls for service requests.
• Schedule and dispatch drivers effectively, optimizing routes.
• Communicate real-time updates and changes to drivers and clients.
• Monitor and address issues, ensuring timely resolutions.
• Maintain accurate logs of service calls, schedules, and incidents.
• Provide exceptional customer service and resolve client concerns.
• Collaborate with team members to ensure operational efficiency.
• Use dispatch software and tools proficiently.
Key Cultural Values:
• Efficiency and innovation.
• Commitment to exceptional customer service.
• Adaptability and accountability.
Requirements
Qualifications:
• High school diploma or GED; associate degree preferred.
• Proficiency in dispatch or CRM software.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Ability to remain calm under pressure.
Benefits
Why Join Us?
• Competitive pay at $18.00 per hour.
• Flexible scheduling with part-time, full-time, and weekend positions available.
• The opportunity to make a meaningful impact on your community.
• Regular training to enhance skills and ensure safety standards.

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