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Part Time Insurance Call Center Jobs in Houston, TX

Call Center Representative

Houston, TX ยท On-site

$13 - $15/hr

We are looking for full and part time employees who want to advance with our fast growing brand ... Our Call Center Representatives are local to Houston, TX or any of the other locations operated by ...

We are currently seeking a Part-Time Call Center Representative for our Call Center Department ... Dental and vision insurance * Generous paid time off * Paid volunteer time * 401(k) plan with an ...

Call Center Representative

Katy, TX ยท On-site

$14.75 - $18.25/hr

Job Type Part-time, Temporary Description Pyek Group is seeking to hire talented and motivated ... Use effective problem-solving skills to help customers resolve issues on the first call as quickly ...

Test Center Administrator (PT)

Houston, TX

$12.75 - $15.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Houston, TX

$12.75 - $15.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Test Center Administrator (PT)

Houston, TX

$12.75 - $15.25/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Contact Center Representative - Work From Home

Houston, TX ยท On-site +1

$17 - $22/hr

There is NO insurance license required because you are not selling! You will be working Part Time ... To ensure call quality and to help you be your best, we occasionally complete screenshares to ...

Patient Access Center Representative

Katy, TX ยท On-site

$15.75 - $20.25/hr

Three years of experience in healthcare setting/call center or customer service operations or ... Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS ...

Patient Access Center Representative

Katy, TX ยท On-site

$15.75 - $20.25/hr

Three years of experience in healthcare setting/call center or customer service operations or ... Managed care knowledge with the ability to differentiate between insurance plans such as PPO, POS ...

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Part Time Insurance Call Center information

See Houston, TX salary details

$10

$16

$23

How much do part time insurance call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time insurance call center in Houston, TX is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.12 per hour, depending on experience, location, and employer.

What is a part time insurance call center job?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a part time insurance call center representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What are the most commonly searched types of Insurance Call Center jobs in Houston, TX? The most popular types of Insurance Call Center jobs in Houston, TX are:

Call Center Representative

StretchLab

Houston, TX โ€ข On-site

$13 - $15/hr

Full-time, Part-time

Re-posted 18 days ago


Job description

Description:

StretchLab helps people improve flexibility and reduce muscle tension to achieve their fitness and wellness goals. We are looking for outgoing, yet humble individuals that are passionate about health & fitness and enthusiastic about helping others feel great. Sound like you? Then we should talk! We are looking for full and part time employees who want to advance with our fast growing brand. StretchLab is the industry leader in offering one-on-one assisted stretching, now with more than 500 locations across the US.


Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness journey.


COMPENSATION & PERKS:

  • Health Benefits (if scheduled 30+ hours/week)
  • Employee Assistance Program
  • Complimentary membership to StretchLab (>$2K annual value)
  • Opportunity for advancement (multiple locations and brands)
  • Paid training
  • Up to 50% off retail merchandise
  • Daytime hours 10A-6P weekdays & weekends
  • Flexible work schedule
Requirements:

REQUIREMENTS:

  • Humility and compassion to address customer needs
  • Excellent written and oral communication skills
  • Accurately set appointments and process payments
  • Attention to detail
  • Multi-task in a fast paced environment
  • Proficiency working with CRM, booking software and Google Suite
  • Previous call center experience is preferred


RESPONSIBILITIES:

  • Consistently make 100+ Outbound calls per day
  • Make 10+ prospect bookings per day
  • Follow communication “scripts” when handling different topics
  • Build client rapport
  • Identify customers’ needs and ask clarifying questions
  • Research issues and educate clients on solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Attend regular team meetings
  • Other duties as assigned

DESIRED ATTRIBUTES:

  • Passion for fitness and wellness
  • Energetic
  • Empathetic
  • Team player.