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Job Title:
Enrollment Specialist
Job Requisition ID:
JR0000000617
Number of Openings:
1
Shift:
Day (United States of America)
Compensation Details:
$18.00/ HOUR
Job Description:
The Enrollment Specialist is a part-time position that will assist students with the admissions process including completing the application, career counseling, placement testing and assessment operations, submitting required admissions documents, signing up for and completing orientation, and registering for their first semester.
Job Responsibilities & Performance Standards:
- Assists prospective and returning students with admissions/readmissions processes, with information about available programs of study, and with working with the student from the time they apply to their first registration.
- Maintains a caseload of students who have applied for admission and actively monitors their progress toward acceptance to the college.
- Maintains a report of student contact for each admissions term and their progress toward acceptance to the college.
- Administers placement exams for admissions and exit tests for learning support students; administers Health admissions and POST test; proctors exams for other educational institutions; communicates results to students.
- Ensures the testing equipment is properly maintained, software is installed and working properly, and all test scores are accurately entered into BANNER.
- Counsels students on program selection
- Advises students in regards to career, education, and personal planning through assessments and career exploration; communicates results to students.
- Refers students to the appropriate departments for issues related to Financial Aid and the Business Office
- Understands the policies of admissions, financial aid, testing, academic programs, and registrar, and clearly relates this information to college applicants
- Performs related duties.
Knowledge Required By Position:
- Knowledge of admission policies and procedures.
- Knowledge of CRM platforms, enrollment management systems, and SMS communication tools used to support student onboarding and communication.
- Knowledge of career counseling and testing ethics.
- Knowledge of current trends and developments in the testing/career counseling field.
- Skill to make timely decisions.
- Skill in the operation of computers and job-related software programs.
- Skill in decision making and problem-solving.
- Skill in interpersonal relations and in dealing with the public.
- Skill in oral and written communication.
Minimum Qualifications:
Associate's degree *and* Three (3) years of work-related experience
Note: Experience may substitute for the degree on a year-for-year basis
Preferred Qualifications:
Preferred qualifications include (but are not limited to):
- Experience with postsecondary placement testing (i.e. ACCUPLACER) and proctored testing of program-specific tests (i.e. health examinations like HESI).
- Comfort in contacting students using cold-calling, emailing, and texting capabilities on a regular basis.
- Experience and comfort in utilizing virtual meeting and conferencing technology to communicate with students.
- Experience using CRM or student enrollment platforms such as Salesforce TargetX (or similar systems) to support the admissions and enrollment process.
- Comfort with general technology troubleshooting, including assisting students with login or account access issues, navigating online systems, and completing required digital steps in the enrollment process.
- Knowledge of Financial Aid policies and procedures.
- Knowledge and experience of career counseling and assessment.
Application Deadline: Open until filled.
A Unit of the Technical College System of Georgia
Equal Opportunity Employer Georgia
Northwestern Technical College does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). Any violation or questions should be directed to Elizabeth Barksdale, Director of Human Resources, Office I101a, One Maurice Culberson Drive, Rome, GA 30161, at 706-295-6592; Jan Lanier, Dean of Student Success and Title IX/Equity Coordinator, Office A127C, One Maurice Culberson Drive, Rome, GA 30161 at 706-295-6908; Kevan Watkins, Office A127E, One Maurice Culberson Drive, Rome, GA 30161 at 706-295-6517. Telephone numbers are accessible to persons who are deaf or hard of hearing through the Georgia Relay by dialing 711 or 1-800-255-0056 from a TTY/TDD.
Minimum Qualifications:
High school graduate or equivalent *and* Six (6) months of related work experience.
Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.