IT Helpdesk Support
Los Angeles, CA · On-site
As IT Helpdesk Support - Retail, you'll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support. Responsibilities : • ...
IT Helpdesk Support
Los Angeles, CA · On-site
As IT Helpdesk Support - Retail, you'll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support. Responsibilities : • ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
IT Helpdesk Technician
Sugar Land, TX · On-site
Position Overview We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide.
Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
Description The IT Helpdesk Technician serves as the first point of contact for technical support across the organization. This role is responsible for troubleshooting hardware, software, and basic ...
Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
Description The IT Helpdesk Technician serves as the first point of contact for technical support across the organization. This role is responsible for troubleshooting hardware, software, and basic ...
Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
Job Type Full-time Description The IT Helpdesk Technician serves as the first point of contact for technical support across the organization. This role is responsible for troubleshooting hardware ...
Information Technology (IT) Helpdesk Technician
Buffalo, NY · On-site
$23 - $28/hr
Job Type Full-time Description The IT Helpdesk Technician serves as the first point of contact for technical support across the organization. This role is responsible for troubleshooting hardware ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technologist
Dallas, TX · On-site
Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...
IT Helpdesk Technician
Miami, FL · On-site
We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...
IT Helpdesk Technician
Miami, FL · On-site
We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
Quick apply
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
IT Helpdesk Technician
Miami, FL · On-site
We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...
Quick apply
IT Helpdesk Technician
Miami, FL · On-site
We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...
IT Helpdesk Analyst
El Dorado, AR · On-site
Position Summary We are seeking a hands-on IT / Help Desk Analyst to support day-to-day IT operations. This role provides on-site technical assistance for plant personnel, ensuring reliable ...
IT Helpdesk Analyst
El Dorado, AR · On-site
Position Summary We are seeking a hands-on IT / Help Desk Analyst to support day-to-day IT operations. This role provides on-site technical assistance for plant personnel, ensuring reliable ...
IT Helpdesk Specialist
Waukesha, WI · On-site
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues.
IT Helpdesk Specialist
Waukesha, WI · On-site
As the IT Helpdesk Specialist at MRA, you will serve as the primary point of contact for end users, providing timely technical assistance and resolving hardware, software, and network-related issues.
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
IT Helpdesk Technician
Northampton, MA · On-site
$20/hr
Tuition assistance IT Helpdesk Technician - Entry Level Full-time Location: Northampton, MA | Springfield, MA Pay Rate: $20/hour Schedule: Monday - Friday 9a-5p We're hiring an IT Help Desk ...
IT Helpdesk
Phoenix, AZ · On-site
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
IT Helpdesk
Phoenix, AZ · On-site
Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
Workstudy - IT Helpdesk
Denver, CO · On-site
Workstudy - IT Helpdesk Position Type: Workstudy College: Community College of Denver Division: CCD Business Services Department: CCD Information Technology Services Campus: Auraria Campus Location:
Workstudy - IT Helpdesk
Denver, CO · On-site
Workstudy - IT Helpdesk Position Type: Workstudy College: Community College of Denver Division: CCD Business Services Department: CCD Information Technology Services Campus: Auraria Campus Location:
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
IT Helpdesk Technician
Rochester, NY · On-site
$40K - $60K/yr
The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The IT Helpdesk Technician must occasionally lift or move up to 50 pounds. * While performing the regular ...
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
The IT Helpdesk Technician will beresponsible for assisting the IT department and company users with day-to-daytechnical support on both hardware and software. This is an in person position located ...
IT Helpdesk Technician
Richmond, VA · On-site
$50K - $60K/yr
Collaborate with the Helpdesk Manager on escalations, process improvements, and IT projects * ... Travel: * Less than 5% travel (no overnight travel) ACIBUILDS.COM Final compensation will be ...
IT Helpdesk Technician
Richmond, VA · On-site
$50K - $60K/yr
Collaborate with the Helpdesk Manager on escalations, process improvements, and IT projects * ... Travel: * Less than 5% travel (no overnight travel) ACIBUILDS.COM Final compensation will be ...
IT Helpdesk
San Jose, CA · On-site
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
IT Helpdesk
San Jose, CA · On-site
Additional Information All your information will be kept confidential according to EEO guidelines. *** NO C2C
IT Helpdesk Technician
Wyoming, MI · On-site
$45K - $55K/yr
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
New
Quick apply
IT Helpdesk Technician
Wyoming, MI · On-site
$45K - $55K/yr
We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...
New
Overnight It Helpdesk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do overnight it helpdesk jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for overnight it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What does an overnight IT helpdesk do?
An Overnight IT Helpdesk provides technical support to users and resolves computer and network issues during nighttime hours. They monitor systems, respond to service requests, and troubleshoot problems such as software glitches, connectivity issues, or hardware failures. Overnight helpdesk staff ensure businesses maintain 24/7 operations by addressing technical incidents outside of regular business hours, often escalating more complex issues to higher-level support as needed.
What are some common challenges faced by overnight IT helpdesk professionals, and how can they be managed?
Overnight IT helpdesk professionals often encounter unique challenges, such as handling urgent technical issues with limited on-site support and working during non-traditional hours, which can impact work-life balance. They may need to troubleshoot problems independently or coordinate with daytime teams to resolve complex incidents. To manage these challenges, strong problem-solving skills, clear documentation, and effective communication with colleagues across shifts are essential. Many organizations also offer shift differentials and support resources to help overnight staff maintain productivity and well-being.
What are the key skills and qualifications needed to thrive as an overnight IT helpdesk professional?
To thrive as an Overnight IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and a background in IT support or a related certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and network monitoring software is typically required. Strong problem-solving abilities, effective communication, and patience are critical soft skills for assisting users and resolving issues during off-peak hours. These competencies ensure continuous IT support, minimize downtime, and maintain business operations overnight.
What is the difference between Overnight It Helpdesk vs Help Desk Technician?
| Aspect | Overnight It Helpdesk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SAT, Microsoft certifications |
| Work Environment | Night shifts, remote or on-site support | Day shifts, on-site or remote support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Search Intent | Night support roles, 24/7 IT help | Daytime troubleshooting, user support |
Overnight It Helpdesk roles focus on providing technical support during night shifts, often requiring specific certifications and experience with remote troubleshooting. Help Desk Technicians typically work during daytime hours, assisting users with hardware and software issues. Both roles involve technical skills, but differ mainly in work hours and shift timing.
More about Overnight It Helpdesk jobs
What cities are hiring for Overnight It Helpdesk jobs? Cities with the most Overnight It Helpdesk job openings:
What are the most commonly searched types of It Helpdesk jobs? The most popular types of It Helpdesk jobs are:
What states have the most Overnight It Helpdesk jobs? States with the most job openings for Overnight It Helpdesk jobs include:
What job categories do people searching Overnight It Helpdesk jobs look for? The top searched job categories for Overnight It Helpdesk jobs are:
Skims rating
7.5
Based on 10 frontline employees who took The Breakroom Quiz
Job description
Job Summary:
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. As IT Helpdesk Support – Retail, you’ll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support.
Responsibilities:
• Provide first-line technical support to all SKIMS retail store locations via phone, Slack, ticketing system, or email
• Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner
• Assist with store technology setup and support for new store openings, relocations, and events
• Collaborate with Retail Operations, Facilities, and Store Design teams to ensure technology needs are met
• Support onboarding and offboarding of retail team members, including account provisioning and hardware setup
• Escalate unresolved issues to appropriate IT team members and follow through to resolution
• Maintain IT knowledge base and update documentation for common support workflows
• Track, update, and close tickets using SKIMS' internal ticketing system
• Monitor systems and proactively identify issues that may impact store performance
• Assist in regular audits to ensure compliance with IT and security protocols
Qualifications:
Required:
• 3-5 years of experience in IT helpdesk or technical support, ideally supporting retail environments
• Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems
• Familiarity with remote troubleshooting tools and ticketing systems (e.g., Zendesk, Jira)
• Strong customer service orientation with excellent verbal and written communication skills
• Ability to stay calm under pressure and respond with urgency in high-stakes retail situations
• Flexible schedule, with occasional availability on evenings and weekends during key retail events
• Highly organized, detail-oriented, and a proactive problem-solver
• 50% of travel
Preferred:
• Experience supporting fast-growing or high-volume retail environments
• Knowledge of networking basics (Wi-Fi, routers, VPN)
• Comfortable working with tools and penchant for being handy
• Experience with RFID technology in a retail environment
Company:
SKIMS provides a wide-ranging line of underwear, loungewear, and shapewear designed to deliver solutions for every body. It is a sub-organization of Skims. Founded in 2019, the company is headquartered in Culver City, USA, with a team of 51-200 employees. The company is currently Growth Stage.
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear. As IT Helpdesk Support – Retail, you’ll play a key role in ensuring our SKIMS retail stores run seamlessly by delivering fast, thoughtful, and effective technical support.
Responsibilities:
• Provide first-line technical support to all SKIMS retail store locations via phone, Slack, ticketing system, or email
• Troubleshoot and resolve POS, mobile device, printer, and network issues in a timely manner
• Assist with store technology setup and support for new store openings, relocations, and events
• Collaborate with Retail Operations, Facilities, and Store Design teams to ensure technology needs are met
• Support onboarding and offboarding of retail team members, including account provisioning and hardware setup
• Escalate unresolved issues to appropriate IT team members and follow through to resolution
• Maintain IT knowledge base and update documentation for common support workflows
• Track, update, and close tickets using SKIMS' internal ticketing system
• Monitor systems and proactively identify issues that may impact store performance
• Assist in regular audits to ensure compliance with IT and security protocols
Qualifications:
Required:
• 3-5 years of experience in IT helpdesk or technical support, ideally supporting retail environments
• Experience with POS systems (Shopify POS strongly preferred), Mac/iOS devices, and mobile payment systems
• Familiarity with remote troubleshooting tools and ticketing systems (e.g., Zendesk, Jira)
• Strong customer service orientation with excellent verbal and written communication skills
• Ability to stay calm under pressure and respond with urgency in high-stakes retail situations
• Flexible schedule, with occasional availability on evenings and weekends during key retail events
• Highly organized, detail-oriented, and a proactive problem-solver
• 50% of travel
Preferred:
• Experience supporting fast-growing or high-volume retail environments
• Knowledge of networking basics (Wi-Fi, routers, VPN)
• Comfortable working with tools and penchant for being handy
• Experience with RFID technology in a retail environment
Company:
SKIMS provides a wide-ranging line of underwear, loungewear, and shapewear designed to deliver solutions for every body. It is a sub-organization of Skims. Founded in 2019, the company is headquartered in Culver City, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About SKIMS
Sourced by ZipRecruiter
Industry
Apparel and accessories stores
Company size
201 - 500 Employees
Headquarters location
Culver City, CA, US
Year founded
2019