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Overnight Help Desk Jobs in Indiana (NOW HIRING)

Night Auditor

Lafayette, IN · On-site

$16/hr

The Night Auditor is responsible for overseeing the overnight operations of the Front Desk while ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

Night Auditor

Lafayette, IN · On-site

$16/hr

The Night Auditor is responsible for overseeing the overnight operations of the Front Desk while ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

Night Auditor

Lafayette, IN · On-site

$16/hr

The Night Auditor is responsible for overseeing the overnight operations of the Front Desk while ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

Night Auditor

Lafayette, IN · On-site

$16/hr

The Night Auditor is responsible for overseeing the overnight operations of the Front Desk while ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

Night Auditor

Lafayette, IN · On-site

$16/hr

... overnight operations of the Front Desk while ensuring all daily financial transactions are ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

The Night Auditor is responsible for overseeing the overnight operations of the Front Desk while ... Here's a look at what we offer to help take care of you and your loved ones: Health & Wellness

At The Amaya, the overnight team quietly protects the peace and order of the hotel while guests ... Complete the nightly audit and front desk responsibilities * Maintain a quiet, safe, and secure ...

Night Auditor

Kokomo, IN · On-site

$13 - $17.50/hr

... overnight shift, Manager on duty coverage and provide exceptional guest experiences.. Pay Range ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Night Auditor

Carmel, IN · On-site

$15 - $20/hr

... services during the overnight shift, Manager on duty coverage and provide exceptional guest ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Night Auditor

Carmel, IN · On-site

$15 - $19.75/hr

... services during the overnight shift, manager on duty coverage and provide exceptional guest ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Night Auditor

Kokomo, IN · On-site

$13 - $17.50/hr

... overnight shift, Manager on duty coverage and provide exceptional guest experiences.. Pay Range ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Night Auditor

Lafayette, IN · On-site

$14.50 - $19.25/hr

... overnight shift, Manager on duty coverage and provide exceptional guest experiences.. Pay Range ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Night Auditor

Kokomo, IN

$13.50 - $18.25/hr

... overnight shift, Manager on duty coverage and provide exceptional guest experiences.. Pay Range ... Reconcile all daily front desk agents' work, ensuring accuracy in the daily accounting processes.

Showing results 21-40

Overnight Help Desk information

See Indiana salary details

$12

$22

$32

How much do overnight help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What are popular job titles related to Overnight Help Desk jobs in Indiana? For Overnight Help Desk jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Overnight Help Desk jobs? Cities in Indiana with the most Overnight Help Desk job openings:
Infographic showing various Overnight Help Desk job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.

Night Auditor/ Welcome Desk Agent

Terre Haute Casino Resort

Terre Haute, IN

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Job description

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.
Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!
At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

  • Company Benefits Include:
  • 401k Plan with company match
  • Employee Stock Purchase Plan (15% discount)
  • Health, Dental, & Vision Insurance
  • Flexible Spending Account
  • Health Savings Account
  • Company Paid Short-Term and Long-Term Disability Plans
  • Company Paid Basic-Term Life Insurance
  • Paid Time Off
  • Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
  • A Variety of Team Member Discounts including:
    • Ford Affiliate Program
    • Verizon
    • AT&T
    • TicketsAtWork
    • Skechers
    • Sherwin Williams
    • Meal Discounts
  • Fun Team Member Events
  • Company-Sponsored Volunteer Opportunities
  • Team Member Recognition Program
  • Advancement opportunities and the chance for further professional development are also available.
JOB SUMMARY

The Dual Rate Welcome Desk Agent / Night Auditor accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension.  When a Welcome Desk Agent works the overnight shift, they will be scheduled as Night Auditor.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.   

-Greets, registers, and assigns rooms to hotel guests. 

-Verifies guest identification and establishes how the guest will pay for the accommodations. 

-Issues room keys and relays instructions to guests. 

-Keeps records of room availability and guests’ accounts on computer. 

-Computes bills and collects payments. 

-Makes and confirms reservations. 

-Uses player CMP system to make Marketing offer reservations. 

-Answers PBX calls and routes calls to proper extension. 

-Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex. 

-Advises housekeeping staff when rooms have been vacated and are ready for cleaning. 

-Coordinates with player services and housekeeping on amenities and room assignments of hosted guests. 

-Contacts housekeeping or maintenance staff when guests report problems. 

-Performs simple bookkeeping activities, such as balancing cash accounts. 

-The Night Auditor does all of the above duties of the Welcome Desk Agent and will initiate the automated process to post room and tax to the guest folio / bill.  This is done nightly every day of the week.  

-Other duties as assigned. 

REQUIRED SKILLS AND ABILITIES

STANDARDS OF PERFORMANCE 

Ability to maintain high levels of confidentiality and integrity. 

Maintain interpersonal working relationships among all Team Members and the public. 

Excellent verbal and written communication skills. 

Willingness to assume overall responsibility relative to the performance of the position 

Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused 

Available to work when needed, including weekends, holidays, and nights.

EDUCATION AND EXPERIENCE

EDUCATION, TRAINING, AND EXPERIENCE 

High School Diploma or equivalent required. Knowledge of principles and processes for providing customer service. 

Ability to perform basic mathematics 

Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret a variety of instructions in written, oral, diagram or schedule form.   

Candidate must be experienced in Microsoft Office. 

CERTIFICATES AND LICENSES 

Must be able to obtain and maintain appropriate applicable licensing. 

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee may also be required to lift, push, and pull up to 50lbs independently or more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.