1

Overnight Customer Service Representative Jobs in Raleigh, NC

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vision insurance Customer Service Representative (CSR) Job Summary: The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service ...

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Michael Jordan Nissan is searching for a full-time Customer Service Representative to join our team in Durham, NC. If you enjoy interacting with people, staying organized, and being part of a ...

Customer Service Representative

Durham, NC · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Are you looking for a career where your customer service skills will be appreciated, your hard work will make a difference, and every day brings new opportunities to ...

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative (Remote USA) | $21-$29 per Hour Are You a Customer Champion? At Bridgepoint Works , we take pride in exceptional service and seamless client experiences . If you're ...

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • PTO

Competitive salary Opportunity for advancement Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and ...

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Showing results 21-40

Overnight Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do overnight customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC?

The most popular types of Customer Service Representative jobs in Raleigh, NC are:

What are popular job titles related to Overnight Customer Service Representative jobs in Raleigh, NC?

For Overnight Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Overnight Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Customer Service Representative jobs?

Cities near Raleigh, NC with the most Overnight Customer Service Representative job openings:

Infographic showing various Overnight Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Conflux Systems

Cary, NC • On-site

$16.25 - $22.25/hr

Other

Re-posted 3 days ago


Job description

Customer Service Representative

The Customer Service Representative is a dynamic, non–call center role focused on delivering a world-class customer experience in a fast-paced service environment. This position owns end-to-end planning, scheduling, and customer communication for service events, ensuring contractual commitments are met while optimizing field resource utilization. The role requires critical thinking, problem-solving, and strong coordination with field and operations teams to manage changing priorities and time-sensitive workloads.