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Assistant Customer Service Representative Jobs in Raleigh, NC

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Chapel Hill, NC · On-site

$13.50 - $18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Durham, NC

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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All JobsCustomer Service Representative JobsAssistant Customer Service Representative JobsAssistant Customer Service Representative Jobs in Raleigh, NC

Assistant Customer Service Representative information

See Raleigh, NC salary details

$9

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$26

How much do assistant customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for assistant customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Assistant Customer Service Representative vs Customer Service Representative?

AspectAssistant Customer Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentSupportive, entry-level customer service settingCustomer-facing roles in call centers, retail, or service industries
Employer UsageAssists senior reps, handles basic inquiriesHandles customer inquiries, complaints, and product info
Search IntentCompare entry-level customer support rolesFind customer service job opportunities

The main difference is that an Assistant Customer Service Representative typically supports senior staff and handles basic customer inquiries, while a Customer Service Representative directly interacts with customers to resolve issues and provide information. Both roles require similar credentials and work environments, but the Assistant position often serves as a stepping stone to more advanced customer service roles.

What is the work of an assistant customer service representative?

An assistant customer service representative supports the customer service team by handling inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and may assist with data entry or basic troubleshooting to ensure customer satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC? The most popular types of Customer Service Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Assistant Customer Service Representative jobs? Cities near Raleigh, NC with the most Assistant Customer Service Representative job openings:
Assistant Customer Service Representative jobs near you

Customer Service Representative

Kimbrell's Home Furnishings

Raleigh, NC • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Benefits:
  • + Commision
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

Customer Service Representative (CSR)
Job Summary:

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding customers through the purchasing journey, and ensuring a seamless experience from initial engagement through ongoing account support. The CSR partners with the store team to drive business, enhance customer satisfaction, and support a high-performing retail environment.
Essential Duties and Responsibilities:

·         Provide a welcoming, professional, and engaging customer experience across all interactions
·         Build strong customer relationships to drive loyalty, repeat business, and referrals
·         Support customers throughout the purchasing journey, including follow-up and ongoing communication
·         Partner with sales associates to support sales activities and contribute to revenue growth
·         Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts
·         Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance
·         Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism
·         Process payments, maintain accurate records, and protect customer information in accordance with company policies
·         Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems
·         Collaborate with team members to ensure efficient store performance and a positive work environment
·         Perform other duties as assigned
Knowledge, Skills, Competencies and Abilities:

·         Strong customer service and interpersonal skills
·         Excellent communication and relationship-building abilities
·         Sales-oriented mindset with a passion for helping customers
·         Basic understanding of financial transactions or willingness to learn
·         Strong organizational, multitasking, and problem-solving skills
·         Ability to work effectively in a fast-paced, team-oriented retail environment
·         Professionalism and ability to represent the brand positively
Required Qualifications:

·         High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
·         Strong customer service and interpersonal skills 
·         Excellent communication and relationship-building abilities 
·         Sales-minded with a passion for helping customers 
·         Basic understanding of financial transactions or willingness to learn 
·         Strong organizational and multitasking skills 
·         Ability to thrive in a fast-paced, team-oriented retail environment 
·         Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
About Kimbrell’s Furniture:
At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.
No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.
Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.