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Entry Level Customer Experience Analyst Jobs in Raleigh, NC

Q2

Customer Experience Manager

Cary, NC · On-site

SUMMARY Q2 is seeking a Customer Experience Manager who will reportto theCustomer Experience Team ... Works on complex issues where analysis of situations or data requires in-depth evaluation of ...

AA2IT

Customer Solutions Analyst

Raleigh, NC · On-site

Customer Solutions Analyst Part Time The Customer Solutions Analyst delivers professional, high ... customer experience. Key Responsibilities: * Customer Support: Provide timely and consistent ...

AA2IT

Customer Solutions Analyst

Raleigh, NC · On-site

Customer Solutions Analyst Part Time The Customer Solutions Analyst delivers professional, high ... customer experience. Key Responsibilities: * Customer Support: Provide timely and consistent ...

Q2

Senior Customer Experience Manager

Cary, NC · On-site

SUMMARY The Senior Customer Experience Manager applies company practices and procedures in ... Works on complex issues where analysis of situations or data requires in-depth evaluation of ...

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All JobsCustomer Experience Analyst JobsEntry Level Customer Experience Analyst JobsEntry Level Customer Experience Analyst Jobs in Raleigh, NC

Entry Level Customer Experience Analyst information

See Raleigh, NC salary details

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How much do entry level customer experience analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer experience analyst in Raleigh, NC is $39.38, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $44.62 per hour, depending on experience, location, and employer.

What does an entry level customer experience analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by entry level customer experience analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What are the key skills and qualifications needed to thrive as an entry level customer experience analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What are the most commonly searched types of Customer Experience Analyst jobs in Raleigh, NC?

The most popular types of Customer Experience Analyst jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Customer Experience Analyst jobs in Raleigh, NC?

For Entry Level Customer Experience Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Analyst jobs in Raleigh, NC look for?

The top searched job categories for Entry Level Customer Experience Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Customer Experience Analyst jobs?

Cities near Raleigh, NC with the most Entry Level Customer Experience Analyst job openings:

Entry Level Customer Experience Analyst jobs near you

Entry-Level Customer Consultant

Nexera

Raleigh, NC

$1.2K - $1.6K/wk

Full-time

Re-posted 14 days ago

Job description

Now Hiring Entry-Level Customer Consultants

We're looking for motivated individuals who enjoy helping others and learning new skills.

This position combines customer service, communication, education, and professional development.

Daily Activities
  • Speak with customers
  • Explain banking options
  • Introduce savings solutions
  • Educate consumers about financial technology
  • Assist with customer questions
  • Build long-term relationships
Why Join?
  • Weekly income
  • Ongoing coaching
  • Promotions from within
  • Leadership opportunities
  • Positive team culture

Experience is helpful but never required.