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Entry Level Customer Retention Jobs in Raleigh, NC

Lil' Kickers

Camp Lead

Morrisville, NC · On-site

$11 - $15/hr

Responsibilities * Entry Level - no prior coaching experience necessary. Training provided ... Achieve a high rate of customer retention from season to season. * Come to work each day with a ...

Lil' Kickers

Coach

Morrisville, NC · On-site

$10 - $13/hr

Responsibilities * Entry Level - no prior coaching experience necessary. Training provided ... Achieve a high rate of customer retention from season to season. * Come to work each day with a ...

pathwayRP

Entry Level Inside Sales Rep

Durham, NC

  • Medical

  • Dental

  • Vision

  • PTO

You crave the opportunity to collaborate directly with high profile customers, marketing ... They are committed to attracting, retaining and maximizing the performance of a diverse and ...

Serco USA

Entry Level Scientist - (Durham, NC)

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian ... Serco will not take possession of or retain/store the information provided as proof of identity.

New

Planet Fitness

Cleaner

Raleigh, NC · On-site

$12/hr

In fact most of our senior managers started at entry level and worked their way up to now earning ... Deliver high level of customer service at all times and as needed assist in front desk duties like ...

IAT Insurance Group

Benefits Specialist

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers. At IAT, we're committed to driving and building an open and supportive culture for all ... retain the best talent. We offer comprehensive benefits like: * 26 PTO Days (Entry Level) + 12 ...

Iatinsurancegroup

Benefits Specialist

Raleigh, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customers. At IAT, we're committed to driving and building an open and supportive culture for all ... retain the best talent. We offer comprehensive benefits like: * 26 PTO Days (Entry Level) + 12 ...

All JobsCustomer Retention JobsEntry Level Customer Retention JobsEntry Level Customer Retention Jobs in Raleigh, NC

Entry Level Customer Retention information

See Raleigh, NC salary details

$10

$17

$31

How much do entry level customer retention jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer retention in Raleigh, NC is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Retention jobs in Raleigh, NC?

The most popular types of Customer Retention jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Customer Retention jobs in Raleigh, NC?

For Entry Level Customer Retention jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Retention jobs in Raleigh, NC look for?

The top searched job categories for Entry Level Customer Retention jobs in Raleigh, NC are:

Entry Level Customer Retention jobs near you
Infographic showing various Entry Level Customer Retention job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,448 per year, or $17.5 per hour.

Bilingual Onsite Talent Advisor

Surge Staffing

Morrisville, NC • On-site

$19 - $20/hr

Full-time

Posted 2 days ago

New

Job description

Surge Staffing is seeking a Bilingual OnsiteTalent Advisor (English and Spanish) with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.

Entry Level Customer Service Representative/Sales
***This is a Bilingual position (English and Spanish)***


PRIMARY FUNCTIONS & RESPONSIBILITIES:

  • Deliver superb customer service to clients and temporary associates
  • Must have at least 1 year of sales experience
  • Perform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely manner
  • Recruit, conduct interviews and follow-up with candidates and temporary associates
  • Successfully and strategically match employee skill sets to customers' hiring needs
  • Assist in the development of business leads & retention of current clientele
  • Act as a professional and reliable liaison between temporary associates and clients
  • Maximize billable hours to increase market share and branch profits
  • Perform a variety of administrative tasks that support the overall mission of quality performance.
  • Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customers
  • Present customers with additional Surge Staffing products and services
  • Implement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branch
  • Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategies
  • Recruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfaction
  • Troubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnel

QUALIFICATIONS:

  • Must be able to read, speak and write in English and Spanish
  • High school diploma required; or equivalent work experience/education greatly preferred
  • Must have sales experience at least 1 year
  • Previous experience in a supervisory or leadership role a plus
  • Previous experience in sales, human resources, or a service industry recommended
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet
  • Ability to travel to various locations and customer sites as needed; reliable transportation a must
  • Ability to work effectively and efficiently independently as well as in a group setting
  • Sales-minded, team-oriented and exceptionally calm under pressure


EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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