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Entry Level Csr Jobs in Raleigh, NC (NOW HIRING)

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Entry Level Csr information

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$8

$16

$23

How much do entry level csr jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level csr in Raleigh, NC is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Raleigh, NC? The most popular types of Csr jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Csr jobs in Raleigh, NC? For Entry Level Csr jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Raleigh, NC look for? The top searched job categories for Entry Level Csr jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Csr jobs? Cities near Raleigh, NC with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Raleigh, NC as of May 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $33,577 per year, or $16.1 per hour.
CSR (Customer Service Representative)

CSR (Customer Service Representative)

CMC Electric

Clayton, NC • On-site

$15 - $17/hr

Full-time

Posted 4 days ago

Job description

CMC Electric, LLC is on the hunt for a CSR (Customer Service Representative to join our call center office and provide exceptional customer care for our Clayton, NC customers. Are you a CSR superstar? Can we count on you to interact with every client with a smile on your face? Can you be patient and attentive while listening and responding to customer concerns and needs? Are you interested in starting a career with a stable and respected company? If so, read on!

This position earns a competitive, experience-based pay of $15-$17 per hour. Not to mention our warm, supportive work atmosphere with a loyal client base! If this is the perfect opportunity for you, apply now!


ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and a positive work culture.


A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REPRESENTATIVE)

As a CSR (Customer Service Representative), you ensure that our clients are heard, and their issues are solved. Using your in-depth knowledge of our services, you easily match our services to each client's unique needs. Because of your positive personality and friendly demeanor, you effortlessly build trust and develop strong relationships with our clients. Thanks to your rockstar interpersonal skills, you turn a simple phone call into an enjoyable interaction! Your customer-service skills can't be beat!

You fit right into our goal-oriented call center office environment. You shine as you answer phones and connect with each customer you encounter. At the end of the day, an overwhelming feeling of success washes over you. You love that you help improve the quality and comfort of each client here at CMC Electric, LLC.!


QUALIFICATIONS

  • Experience providing stellar customer service
  • Relevant phone experience
  • Competent computer skills
  • Genuinely enjoy working with people

Are you detail-oriented and able to keep track of multiple tasks at a time? Do you know your way around basic computer programs? Do you enjoy working in a call center office where you contribute to a highly-functioning team? Do you have excellent communication skills, both written and verbal? Are you efficient and good at prioritizing? Do you have excellent phone presence? Are you a pro when it comes to problem-solving? Do you have a friendly and professional phone voice? If so, we'd love to meet you, apply today!


WORK SCHEDULE

Saturday shift only.


ARE YOU READY TO JOIN OUR CALL CENTER TEAM?

If you've got the energy, motivation, and the drive to be a top-notch CSR (Customer Service Representative) please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 27520


Job Posted by ApplicantPro