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Online Csr Jobs in Raleigh, NC (NOW HIRING)

WCPSS

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... Processes telephone/voicemail and online customer service inquiries in a consistent respectful ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

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All JobsOnline Csr JobsOnline Csr Jobs in Raleigh, NC

Online Csr information

See Raleigh, NC salary details

$9

$18

$26

How much do online csr jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for online csr in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an online CSR?

Online CSRs, or Online Customer Service Representatives, are professionals who assist customers via digital channels such as email, live chat, and social media. They handle inquiries, resolve issues, process orders, and provide information about products or services. Online CSRs play a key role in ensuring customer satisfaction and maintaining a positive brand image by delivering prompt and effective support remotely.

What are the key skills and qualifications needed to thrive as an online CSR?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for resolving customer issues efficiently and ensuring positive customer experiences in digital environments.

What are some common challenges faced by online CSRs, and how can they be effectively managed?

Online Customer Service Representatives often encounter challenges such as handling a high volume of inquiries, managing difficult or upset customers, and quickly adapting to new technologies or procedures. Effective time management, clear written communication, and maintaining a calm, empathetic demeanor are key to overcoming these hurdles. Many organizations provide training and support systems, including knowledge bases and escalation protocols, to help representatives deliver consistent, high-quality service. Regular feedback and collaboration with team members also play a crucial role in navigating these challenges successfully.

How do I become an online CSR?

To become an online Customer Service Representative (CSR), you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like live chat or email platforms. Many employers also value familiarity with CRM software and the ability to work independently in a remote environment.

What are the most commonly searched types of Csr jobs in Raleigh, NC?

The most popular types of Csr jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Online Csr jobs?

Cities near Raleigh, NC with the most Online Csr job openings:

Online Csr jobs near you
Infographic showing various Online Csr job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative (CSR)

CMC Electric

Raleigh, NC • On-site

$15 - $17/hr

Full-time

Posted 9 days ago

Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift. This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience. ABOUT CMC ELECTRIC, LLCWe have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)Customer service experiencePhone experienceBasic computer skillsEnjoy working with peopleIndustry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position! CALL CENTER WORK SCHEDULESaturday only READY TO JOIN OUR CALL CENTER TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 27520
Job Posted by ApplicantPro