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Entry Level Csr Jobs in Raleigh, NC (NOW HIRING)

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

U-Haul

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Caliber

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Customer Service Representative As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Raleigh, NC

Entry Level Csr information

See Raleigh, NC salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level csr in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Raleigh, NC?

The most popular types of Csr jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Csr jobs in Raleigh, NC?

For Entry Level Csr jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Raleigh, NC look for?

The top searched job categories for Entry Level Csr jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Csr jobs?

Cities near Raleigh, NC with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Veterinary Customer Service Representative (CSR)

Animal Eye Care of Durham

Durham, NC • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Veterinary Customer Service Representative (CSR)

Animal Eye Care Associates | Durham & Wake Forest, NC
Locations: Durham, NC & Wake Forest, NC
Schedule: Full-Time

Join a Specialty Veterinary Team

Animal Eye Care Associates is looking for a friendly, dependable, and compassionate Veterinary Customer Service Representative (CSR) to join our team at our Durham and Wake Forest locations.

At Animal Eye Care Associates, we specialize exclusively in veterinary ophthalmology, providing advanced eye care for pets with a variety of vision and eye conditions. Our client service team plays an important role in making sure every pet owner feels welcomed, informed, and supported throughout their experience with us.

If you enjoy helping people, love animals, and thrive in a busy healthcare environment, we'd love to meet you.

What You'll Do

As a CSR, you'll be one of the first and last points of contact for our clients and an essential part of keeping the hospital running smoothly. Your responsibilities will include:

  • Greeting clients and patients with a welcoming and professional attitude
  • Answering incoming phone calls and assisting with client questions
  • Scheduling and confirming appointments
  • Checking clients and patients in and out
  • Collecting and processing payments
  • Maintaining accurate client and patient information
  • Communicating appointment information and hospital policies clearly
  • Coordinating communication between clients, doctors, technicians, and referring veterinary hospitals
  • Helping obtain medical records and other information needed for specialty appointments
  • Managing multiple priorities while maintaining excellent customer service
  • Supporting the veterinary team with administrative tasks as needed
  • Helping maintain a clean, organized, and welcoming reception area
What We're Looking For

We're looking for someone who:

  • Has previous customer service, reception, or veterinary experience
  • Communicates professionally and compassionately with clients
  • Is comfortable handling a busy phone system and multiple priorities
  • Has strong computer and organizational skills
  • Pays close attention to detail
  • Works well as part of a team
  • Remains calm and professional in emotional or challenging situations
  • Understands the importance of providing an exceptional client experience

Veterinary or medical reception experience is preferred, but we're open to candidates with strong customer service backgrounds who are excited to learn veterinary specialty medicine.

Why You'll Love Working With Us
  • Work in a unique veterinary ophthalmology specialty practice
  • Support pets and families throughout their specialty care journey
  • Collaborative team environment
  • Opportunities to learn and grow within veterinary medicine
  • Work alongside experienced veterinary professionals
  • Make a meaningful difference for clients and their pets every day
Benefits
  • Competitive compensation
  • Health, dental, and vision insurance
  • Mental health and wellness support
  • Generous PTO
  • Paid parental leave and holiday pay
  • Free RACE-approved continuing education
  • 401(k) with employer match
  • Employee incentive programs
  • Personal pet care discounts across CVP locations
  • Pet insurance discounts
  • Opportunities for growth and advancement throughout the CVP network
Join Our Team

If you're passionate about providing excellent customer service and want to be part of a team dedicated to helping pets receive exceptional specialty eye care, we want to hear from you.

Apply today to join Animal Eye Care Associates in Durham or Wake Forest, NC!