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Entry Level Customer Experience Analyst Jobs in Raleigh, NC

BioAgilytix

Analyst III - Cell-based

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our team of highly experienced scientists and professionals deliver tailored services for ... We are tirelessly committed to our customers by being solution-oriented and deadline-driven ...

Acara Solutions

Customer Support Analyst

Cary, NC · Hybrid

$28 - $30/hr

Customer Support Analyst (Hybrid) Location: Cary, NC (Hybrid) Employment Type: Temporary (6-Month ... Experience working in a fast-paced business environment * Excellent written and verbal ...

Danaher

Digital Analyst Internships

Durham, NC · On-site

$95K - $112K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Danaher

Digital Analyst Internships

Raleigh, NC · On-site

$95K - $113K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

Infojini Inc

Business Analyst

Raleigh, NC

... customer base including fortune 100 companies and most state and federal agencies such as State of ... Experience as a product owner in an agile environment Business process analysis, requirements ...

Classic Ford

Entry Level Technician

Smithfield, NC · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

No previous experience necessary * Good knowledge of automobiles * Good analytical and ... entry-level roles themselves. We understand the importance of employee growth and promote from ...

RFA Engineering

Entry Level Electrical Engineer

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Capture, analyze, and translate customer and system requirements into scalable architectures and ... Experience with troubleshooting, diagnostics, and root cause analysis * Hands-on experience using ...

TARGAN Inc

Customer Success Manager

Raleigh, NC · On-site

Proven experience with capital equipment and recognized experience in poultry hatcheries. * Strong analytical, organizational, and goal-oriented mindset. * Ability to translate customer experience ...

Targan Inc

Customer Success Manager

Raleigh, NC · On-site

Proven experience with capital equipment and recognized experience in poultry hatcheries. * Strong analytical, organizational, and goal‑oriented mindset. * Ability to translate customer experience ...

Targan Inc

Customer Success Manager

Raleigh, NC · On-site

Proven experience with capital equipment and recognized experience in poultry hatcheries. * Strong analytical, organizational, and goal-oriented mindset. * Ability to translate customer experience ...

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Showing results 21-40

All JobsCustomer Experience Analyst JobsEntry Level Customer Experience Analyst JobsEntry Level Customer Experience Analyst Jobs in Raleigh, NC

Entry Level Customer Experience Analyst information

See Raleigh, NC salary details

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$65

How much do entry level customer experience analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level customer experience analyst in Raleigh, NC is $39.38, according to ZipRecruiter salary data. Most workers in this role earn between $31.54 and $44.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level customer experience analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What does an entry level customer experience analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by entry level customer experience analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What are the most commonly searched types of Customer Experience Analyst jobs in Raleigh, NC?

The most popular types of Customer Experience Analyst jobs in Raleigh, NC are:

What are popular job titles related to Entry Level Customer Experience Analyst jobs in Raleigh, NC?

For Entry Level Customer Experience Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Experience Analyst jobs in Raleigh, NC look for?

The top searched job categories for Entry Level Customer Experience Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Entry Level Customer Experience Analyst jobs?

Cities near Raleigh, NC with the most Entry Level Customer Experience Analyst job openings:

Entry Level Customer Experience Analyst jobs near you

Analyst III - Cell-based

BioAgilytix

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . . and we are growing. Our culture is fast-paced, fun and never boring. Because we work across numerous clients and drug modalities, your career can develop rapidly. You'll gain experience with a variety of challenges all while you enable life-changing, life-saving therapeutics to the patients who need them.
Essential Responsibilities:
  • Prepare worksheets with minimal supervision
  • Prepare plate maps
  • Serve as lead analyst on sample analysis projects
  • Troubleshoot assays
  • Compile/process data (make power export)
  • Prepare summary tables
  • Peer review raw data
  • Order reagents
  • Participate in assay development and validation
  • Run assays independently
  • Adhere to provided method/directive
  • Prepare buffers
  • Use LIMS system
  • Participate in sample analysis
  • Pipetting
  • Adhere to safety requirements
  • Keep accurate inventory of supplies for assays
  • Responsible for accurate record keeping with regard to sponsor's samples, data, and reports (documentation according to GxP guidelines)
Additional Responsibilities:
  • Other duties as needed
Minimum Preferred Qualifications - Education/Experience: Analyst III
  • Bachelor's degree in molecular biology, biochemistry, immunology, biotechnology, or related field with more than four (4) years' experience in a scientific laboratory environment; or
  • Master's degree in molecular biology, biochemistry, immunology, biotechnology, or related field with more than two (2) years' experience in a scientific laboratory environment; or
  • PhD in molecular biology, biochemistry, immunology, biotechnology, or related field with one (1) year experience in a scientific laboratory environment
Minimum Preferred Qualifications - Skills:
  • Hands-on experience performing cell-based assays.
  • Knowledge of mammalian cell culture techniques and cell-based assay methodologies.
  • Familiarity with some or all of the following immunoassay platforms: ELISA, MSD-ECL, RIA, DELFIA, HTRF, and AlphaScreen
  • Ability to carry out routine tasks accurately, following strict methodology to carry out analysis, preparing samples and maintaining and operating standard laboratory equipment.
  • Must work effectively within team to meet objectives under time constraints
  • Ability to take direction well and multi-task
  • Detail oriented and highly organized
  • Experience working in a GxP environment preferred
  • Excellent oral and written communication skills
  • Proficient in the use of MS Excel and Word
Working Environment:
  • Primarily laboratory environment
  • Exposure to biological fluids with potential exposure to infectious organisms
  • Rare exposure to skin and lung irritants, toxic materials, and hazardous waste
  • Personal protective equipment required, such as protective eyewear, garments, and gloves
  • Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
Physical Demands:
  • Ability to work in an upright and/or stationary position for up to eight (8) hours per day
  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment
  • Frequent mobility needed
  • Frequent crouching, stooping, with frequent bending and twisting of upper body and neck
  • Light to moderate lifting and carrying (or otherwise moves) objects including laboratory equipment, laboratory supplies, and laptop computer with a maximum lift of 20 pounds
  • Ability to access and use a variety of computer software
  • Ability to communicate information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences
  • Frequently interacts with others to obtain or relate information to diverse groups
  • Requires multiple periods of intense concentration
  • Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
  • Ability to perform under stress and multi-task
  • Regular and consistent attendance
Position Type and Expected Hours of Work:
  • This is a full-time position
  • Some flexibility in hours is allowed, but the employee must be available during the "core" work hours as published in the BioAgilytix Employee Handbook
  • Occasional weekend, holiday, and evening work required
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
BENEFITS AND OTHER PERKS
Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability | Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program
 
COMMITMENT TO EQUAL OPPORTUNITY
BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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