1

Overnight Customer Service Representative Jobs in Raleigh, NC

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

Customer Service Representative

Creedmoor, NC ยท On-site

$11.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of ...

Customer Service Representative

Lillington, NC ยท On-site

$13.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Apex, NC ยท On-site

$15 - $18/hr

  • PTO

Customer Service Representative Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your ...

Customer Service Representative

Butner, NC ยท On-site

$12 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Customer Service Representative

Creedmoor, NC ยท On-site

$11.50 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Department or Division : Sales Reports To : Sales Manager Written By : Kim Benton and Bill Wickward Job Summary: As part of the overall sales team, the Customer ...

Customer Service Representative

Smithfield, NC ยท On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Fuquay Varina, NC ยท On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Cary, NC ยท On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Angier, NC ยท On-site

$11 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Rougemont, NC ยท On-site

$10.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Customer Service Representative

Clayton, NC ยท On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Apex, NC ยท On-site

$12.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Raleigh, NC ยท On-site

$15 - $18/hr

  • PTO

Paid time off FASTSIGNS #111701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Ongoing Training Opportunities A ...

Customer Service Representative

Kenly, NC ยท On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Chapel Hill, NC ยท On-site

$13.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Showing results 41-60

Overnight Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do overnight customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Raleigh, NC?

The most popular types of Customer Service Representative jobs in Raleigh, NC are:

What are popular job titles related to Overnight Customer Service Representative jobs in Raleigh, NC?

For Overnight Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Overnight Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Customer Service Representative jobs?

Cities near Raleigh, NC with the most Overnight Customer Service Representative job openings:

Infographic showing various Overnight Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

Caliber

Raleigh, NC โ€ข On-site

$15.50 - $21.25/hr

Other

Medical, Dental, Vision, PTO

Re-posted 13 days ago


Job description

Customer Service Representative

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

Our Collision Customer Service Representative for this position can make up to:

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay โ€“ Paid weekly and eligible for overtime
  • Paid Vacation & Holidays โ€“ Begin accruing day 1
  • Career growth opportunities โ€“ We promote from within!
  • A career for life - You'll gain hands-on experience within a production shop

Requirements:

  • 1+ years of experience within a customer facing environment

Abilities/Skills/Knowledge:

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment

Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Lifeยฎ, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely โ€” and back to the rhythm of their lives โ€” every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.