EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
Call Center associate
Dallas, TX · On-site
$35K - $39K/yr
As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ... We are looking for an articulate and enthusiastic individual with a passion for customer service ...
Call Center associate
Dallas, TX · On-site
$35K - $39K/yr
As a leading outsourced customer acquisition agency specialising in high-impact campaigns, we pride ... We are looking for an articulate and enthusiastic individual with a passion for customer service ...
What You'll Do Outsourced Service Coordination * Review work orders and determine outsourcing requirements * Contact customers to obtain approval for outsourced services * Request quotes, pricing ...
What You'll Do Outsourced Service Coordination * Review work orders and determine outsourcing requirements * Contact customers to obtain approval for outsourced services * Request quotes, pricing ...
Customer Service Representative
$12 - $16.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$12 - $16.25/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$15.75 - $21.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$15.75 - $21.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$11.50 - $15.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$11.50 - $15.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Agent, Customer Service Representative
$15 - $20.50/hr
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global ... specializing in customer care, sales, and financial services. We're looking for enthusiastic ...
Agent, Customer Service Representative
$15 - $20.50/hr
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global ... specializing in customer care, sales, and financial services. We're looking for enthusiastic ...
Customer Service Agent
$14.25 - $19/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Agent
$14.25 - $19/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Agent
$13.75 - $18.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Agent
$13.75 - $18.50/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Las Cruces, NM · On-site
$13.10 - $14.10/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Las Cruces, NM · On-site
$13.10 - $14.10/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.50 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.50 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Hinesville, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Hinesville, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Wichita, KS · On-site
$11 - $14/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Wichita, KS · On-site
$11 - $14/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.50 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.50 - $19.75/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Midway, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Midway, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Hinesville, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Hinesville, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Midway, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Customer Service Representative
Midway, GA · On-site
$14.75 - $20/hr
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail ...
Outsourced Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do outsourced customer service jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for outsourced customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the typical work environments and schedules for Outsourced Customer Service roles?
Outsourced Customer Service roles are often performed in remote, call center, or hybrid settings, depending on the employer and client needs. Schedules can vary widely, with many companies offering 24/7 support, making evening, weekend, or rotating shifts common in this industry. You may work as part of a team handling high call or chat volumes and collaborate virtually with supervisors and peers for training and process updates. This flexibility allows for different work-life balance options, but it also requires commitment to consistent, reliable availability based on business demand.
What are the key skills and qualifications needed to thrive in the Outsourced Customer Service position, and why are they important?
To thrive as an Outsourced Customer Service representative, you need strong communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and call center platforms is typically required. Excellent listening skills, patience, and adaptability set top performers apart in this field. These skills and tools are essential for efficiently resolving customer issues and ensuring a positive experience in a fast-paced, remote work environment.
What is an Outsourced Customer Service job?
An Outsourced Customer Service job involves handling customer inquiries, complaints, and support tasks on behalf of a company through a third-party service provider. Agents communicate with customers via phone, email, chat, or social media to resolve issues and provide assistance. Companies outsource customer service to improve efficiency, reduce costs, and offer 24/7 support. This role requires strong communication skills, problem-solving abilities, and familiarity with company policies.
More about Outsourced Customer Service jobs
What cities are hiring for Outsourced Customer Service jobs? Cities with the most Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Outsourced Customer Service jobs? States with the most job openings for Outsourced Customer Service jobs include:
What job categories do people searching Outsourced Customer Service jobs look for? The top searched job categories for Outsourced Customer Service jobs are:
Full-time
Medical, Dental, Vision, Life
Posted 24 days ago
Job description
Company Description
Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS, Inc. offers a team work environment, not a "typical" call center atmosphere.
Job Description
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Qualifications
Additional Information
Additional Benefits:
Career advancement opportunities • Team work environment • $350 hiring bonus • Paid on-the-job training • Full time schedules • Medical, dental, vision, long-term disability, and company paid life insurance benefits 1st of the month following 45 days of hire • Casual dress attire • Individual work spaces • Complimentary breakfast on Fridays • Free parking • North-West Omaha Location
Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the "big box" guys where you feel like a number. We want our agents to succeed!
Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS, Inc. offers a team work environment, not a "typical" call center atmosphere.
Job Description
As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Agents will troubleshoot and handle call escalations to resolve technical issues and/or customer inquiries regarding services, products and complaints. Must be able to maintain a strong relationship and communication between EMS and client on account procedures and managing priorities.
Qualifications
- Above average customer service skills
- Strong written and verbal communication skills when interacting with customers and coworkers
- Friendly and energetic attitude
- Computer knowledge and internet skills
- Ability to navigate between multiple computer screens/tabs
- Quick learner who enjoys using trouble-shooting and problem solving skills
- Ability to work both as an individual and as a team member
Additional Information
Additional Benefits:
Career advancement opportunities • Team work environment • $350 hiring bonus • Paid on-the-job training • Full time schedules • Medical, dental, vision, long-term disability, and company paid life insurance benefits 1st of the month following 45 days of hire • Casual dress attire • Individual work spaces • Complimentary breakfast on Fridays • Free parking • North-West Omaha Location
Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the "big box" guys where you feel like a number. We want our agents to succeed!