Company Description Callplex Canada Inc. is a leading provider of outsourced Customer Care and ... Customer Service Specialist with American accent * Monday-Friday - 9:00am-6:00pm (EST, New York ...
Company Description Callplex Canada Inc. is a leading provider of outsourced Customer Care and ... Customer Service Specialist with American accent * Monday-Friday - 9:00am-6:00pm (EST, New York ...
The AVP, Healthy Paws Customer Care Lead will develop and execute the company's customer-centric strategies, including optimization of Healthy Paws outsourced customer service functions. This role is ...
The AVP, Healthy Paws Customer Care Lead will develop and execute the company's customer-centric strategies, including optimization of Healthy Paws outsourced customer service functions. This role is ...
Lead vendor selection, contracting, and ongoing performance management for all outsourced customer service relationships. * Build andmaintainworkforce management processes including forecasting ...
Quick apply
Lead vendor selection, contracting, and ongoing performance management for all outsourced customer service relationships. * Build andmaintainworkforce management processes including forecasting ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
Global Customer Experience & Vendor Operations Manager
Chicago, IL · On-site
$100K - $110K/yr
About the role The Delivery Manager - Teleperformance is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location.
Global Customer Experience & Vendor Operations Manager
Chicago, IL · On-site
$100K - $110K/yr
About the role The Delivery Manager - Teleperformance is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location.
Equal Opportunity Employer About Liveops Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty.
Equal Opportunity Employer About Liveops Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty.
Customer Service Manager
Metairie, LA · On-site
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Customer Service Manager
Metairie, LA · On-site
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Customer Service Manager
Metairie, LA · On-site
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Quick apply
Customer Service Manager
Metairie, LA · On-site
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Customer Service Manager
Metairie, LA · Remote
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Customer Service Manager
Metairie, LA · Remote
Experience managing remote or outsourced customer service teams. * Background in the automotive or aftermarket parts industry. * Familiarity with Shopify, Slack, and integrated customer service ...
Be Seen First
AT&T Sales Representative
Maitland, FL · On-site
$60K - $75K/yr
... outsourced customer acquisition, campaign development, and market expansion services for major brands. The company focuses on direct sales strategies while offering leadership training and career ...
Quick apply
Be Seen First
AT&T Sales Representative
Maitland, FL · On-site
$60K - $75K/yr
... outsourced customer acquisition, campaign development, and market expansion services for major brands. The company focuses on direct sales strategies while offering leadership training and career ...
Be Seen First
AT&T Sales Representative
Maitland, FL · On-site
$60K - $75K/yr
... outsourced customer acquisition, campaign development, and market expansion services for major brands. The company focuses on direct sales strategies while offering leadership training and career ...
Quick apply
Be Seen First
AT&T Sales Representative
Maitland, FL · On-site
$60K - $75K/yr
... outsourced customer acquisition, campaign development, and market expansion services for major brands. The company focuses on direct sales strategies while offering leadership training and career ...
***ENTRY-LEVEL MANAGEMENT/CUSTOMER SERVICE***
Flagstaff, AZ · On-site
$16 - $21.75/hr
NLTS Inc. is an outsourcing customer acquisition firm. That means our clients hire us to provide a personal touch with customers that they can't do themselves and don't trust anyone else to do.
***ENTRY-LEVEL MANAGEMENT/CUSTOMER SERVICE***
Flagstaff, AZ · On-site
$16 - $21.75/hr
NLTS Inc. is an outsourcing customer acquisition firm. That means our clients hire us to provide a personal touch with customers that they can't do themselves and don't trust anyone else to do.
VP / Director of Sales job opening for potential candidates from the outsourced customer service and experience industry in particular those with knowledge and Rolodex of contacts in CPGs, eCommerce, ...
VP / Director of Sales job opening for potential candidates from the outsourced customer service and experience industry in particular those with knowledge and Rolodex of contacts in CPGs, eCommerce, ...
Customer Service Representative
Valdosta, GA · On-site
$16 - $18/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
Customer Service Representative
Valdosta, GA · On-site
$16 - $18/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
Customer Service Representative
$13 - $17.75/hr
Customer Service Representative The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for ...
Customer Service Representative
$13 - $17.75/hr
Customer Service Representative The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for ...
Customer Service Representative
Valdosta, GA · On-site
$16 - $18/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
Quick apply
Customer Service Representative
Valdosta, GA · On-site
$16 - $18/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
Customer Service Representative
$13 - $17.75/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
Customer Service Representative
$13 - $17.75/hr
The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS ...
Customer Service Representative
$16 - $21.75/hr
This position will be in-house focused but also work closely with and support the outsourcing team ... Customer Service & Communication * Build and maintain strong relationships with internal clients ...
Customer Service Representative
$16 - $21.75/hr
This position will be in-house focused but also work closely with and support the outsourcing team ... Customer Service & Communication * Build and maintain strong relationships with internal clients ...
Outsourced Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do outsourced customer service jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for outsourced customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are the typical work environments and schedules for Outsourced Customer Service roles?
Outsourced Customer Service roles are often performed in remote, call center, or hybrid settings, depending on the employer and client needs. Schedules can vary widely, with many companies offering 24/7 support, making evening, weekend, or rotating shifts common in this industry. You may work as part of a team handling high call or chat volumes and collaborate virtually with supervisors and peers for training and process updates. This flexibility allows for different work-life balance options, but it also requires commitment to consistent, reliable availability based on business demand.
What are the key skills and qualifications needed to thrive in the Outsourced Customer Service position, and why are they important?
To thrive as an Outsourced Customer Service representative, you need strong communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and call center platforms is typically required. Excellent listening skills, patience, and adaptability set top performers apart in this field. These skills and tools are essential for efficiently resolving customer issues and ensuring a positive experience in a fast-paced, remote work environment.
What is an Outsourced Customer Service job?
An Outsourced Customer Service job involves handling customer inquiries, complaints, and support tasks on behalf of a company through a third-party service provider. Agents communicate with customers via phone, email, chat, or social media to resolve issues and provide assistance. Companies outsource customer service to improve efficiency, reduce costs, and offer 24/7 support. This role requires strong communication skills, problem-solving abilities, and familiarity with company policies.
More about Outsourced Customer Service jobs
What cities are hiring for Outsourced Customer Service jobs? Cities with the most Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Outsourced Customer Service jobs? States with the most job openings for Outsourced Customer Service jobs include:
What job categories do people searching Outsourced Customer Service jobs look for? The top searched job categories for Outsourced Customer Service jobs are:
$750/wk
Full-time
Posted 23 days ago
Job description
Company Description
Callplex Canada Inc. is a leading provider of outsourced Customer Care and Sales solutions. We help companies save money and scale faster by providing near-native-speaker agents at competitive prices.
Job Description
- Customer Service Specialist with American accent
- Monday-Friday - 9:00am-6:00pm (EST, New York time). 3pm-12am Beirut time.
- Full-time
- Home-Based/Remotely
- Salary $750 (NOT commission based)
Qualifications
- English - C1, native or near-native American accent is a must!
- Modern Computer/Laptop with fast, stable internet connection and quiet working environment
- Experience in Administrative Work and Customer Care is a major plus
- Strong communication, presentation skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Proficient in Word, Excel, Google Docs and Sheets, and Outlook
- Experience working with western companies (is a plus)
Additional Information
All your information will be kept confidential according to EEO guidelines.