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Part Time Outsourced Customer Service Jobs (NOW HIRING)

Part-Time Instructional Designer

$66K - $90K/yr

We are seeking an Instructional Designer (Part-Time) to help shape the future of certification at ... what outsourced customer service means in a modern, always-on world, built on the belief that ...

... and part-time, outsourced accounting manager. ESSENTIAL JOB FUNCTIONS: Organize and process ... services charges, petty cash banks etc. Perform month-end procedures including posting payroll ...

Sales Associate / Customer Service Duties: As a Sales associate you will need to be able to ... No Job Types: Part-time Pay: $15 -16 per hour Weekly day range: * Flexible - Monday to Friday; 3 or ...

Schedule: Part-Time, including evenings and weekends Position Overview We're looking for friendly, reliable team members to provide excellent customer service and help create a fun experience for our ...

Schedule: Part-Time, including evenings and weekends Position Overview We're looking for friendly, reliable team members to provide excellent customer service and help create a fun experience for our ...

Sales Associate / Customer Service Duties: As a Sales associate you will need to be able to ... No Job Types: Part-time Pay: $15 -16 per hour Weekly day range: * Flexible - Monday to Friday; 3 or ...

Customer Service- Part Time

Finleyville, PA · On-site

$15.25 - $20.75/hr

... customers receive the best care and experience. Only the best will do! Position Type: Part Time up ... Service Experience Must have minimum of HS Diploma/GED Trax Farm Market is an EEO Employer - M/F ...

* Part- Time Customer Service Representative Transdev in Hillburn, NY is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly ...

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Part Time Outsourced Customer Service information

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How much do part time outsourced customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for part time outsourced customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Outsourced Customer Service Representative, and why are they important?

To thrive as a Part Time Outsourced Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and challenging situations. These skills ensure efficient support delivery, customer satisfaction, and positive client relationships in a competitive service environment.

What is part time outsourced customer service?

Part time outsourced customer service refers to hiring external agents or companies to handle customer support tasks on a part-time basis, rather than employing full-time in-house staff. This arrangement allows businesses to provide customer service coverage during specific hours or peak periods without the need for permanent employees. Outsourcing customer service can be cost-effective and flexible, enabling companies to scale support operations according to their needs. These agents typically handle inquiries through phone, email, chat, or social media, ensuring that customers receive assistance even outside regular business hours.

What is the difference between Part Time Outsourced Customer Service vs Part Time Customer Support Representative?

AspectPart Time Outsourced Customer ServicePart Time Customer Support Representative
CredentialsTypically no formal certifications required; on-the-job training commonOften requires basic customer service or communication skills; certifications are rare
Work EnvironmentRemote or outsourced call centers, often overseasIn-house or remote, working directly for a company
Employer & Industry UsageThird-party outsourcing firms serving various industriesDirectly employed by a company, serving specific industries
Search & Comparison IntentFocuses on outsourcing options, cost savings, remote workFocuses on direct customer support roles, career growth

In summary, Part Time Outsourced Customer Service involves working for third-party providers often remotely, focusing on cost-effective support solutions. Part Time Customer Support Representatives are typically employed directly by companies, providing support in-house or remotely, with a focus on direct customer interaction and career development.

How do part-time outsourced customer service representatives typically collaborate with internal teams to resolve customer issues?

Part-time outsourced customer service representatives often work closely with internal teams such as technical support, billing, or product specialists to address complex customer inquiries. While they primarily communicate with customers, they use internal ticketing systems, chat tools, or scheduled meetings to escalate issues and ensure customers receive accurate solutions. Strong communication and documentation skills are essential in this collaborative process to maintain seamless service and uphold company standards. This teamwork creates a supportive environment even when working remotely or across different time zones.
What cities are hiring for Part Time Outsourced Customer Service jobs? Cities with the most Part Time Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Part Time Outsourced Customer Service jobs? States with the most job openings for Part Time Outsourced Customer Service jobs include:
Part-Time Instructional Designer

Part-Time Instructional Designer

Liveops

Remote

$66K - $90K/yr

Part-time

Posted 21 days ago


Job description

We are seeking an Instructional Designer (Part-Time) to help shape the future of certification at Liveops. This role goes beyond building training materials - it focuses on designing smarter, more flexible learning experiences that improve readiness, accelerate performance, and support the transformation of how we certify agents.
This role plays a key part in shifting certification from content-heavy onboarding to a performance-first, flexible model.
Instructional Designers operate within a Learning Pod model, partnering cross-functionally to drive certification outcomes and continuously improve learning effectiveness.
This is a part time role working 20-28 hours per week.
The Purpose of Your Role
Instructional Designers at Liveops work as part of a Learning Pod - a cross-functional program team responsible for certification outcomes. In this role, you will collaborate with facilitators, developers, leaders, and stakeholders to design and improve learning experiences that drive performance and support evolving certification models.
  • Design and improve certification experiences aligned to performance outcomes
  • Challenge content-heavy approaches and prioritize readiness over coverage
  • Use data and feedback to identify and prioritize improvements
  • Collaborate within a pod model where ownership and accountability are shared

The Qualifications We're Looking For
  • Bachelor's degree in a relevant field or equivalent experience
  • 3+ years of experience designing learning solutions or curriculum
  • Experience with eLearning development tools (Articulate Storyline and Rise, Adobe Captivate, or similar)
  • Strong communication and project management skills
  • Ability to gather, interpret, and act on data
  • Strong portfolio demonstrating instructional design capability

The Competencies You Bring
*Data Gathering & Analysis *Planning & Organizing *Dealing with Ambiguity *Decision Making *Functional/Technical Expertise
The Value You Deliver
Key Responsibilities and Job Duties
  • Translate business needs into effective learning solutions
  • Audit and continuously improve certification experiences
  • Design learning across multiple modalities (eLearning, VCL, etc.)
  • Align solutions to measurable performance outcomes
  • Simplify and optimize certification through thoughtful redesign
  • Contribute to pod-level decisions and shared ownership of outcomes
  • Leverage data to drive ongoing improvements
  • Support implementation and facilitation as needed
  • Use AI-enabled tools thoughtfully to enhance design and efficiency
  • Collaborate across the broader Learning Team

Essential Job Functions
Essential functions are the fundamental, crucial job duties that an employee must be able to perform, with or without reasonable accommodation.
  • Ability to work on a computer for extended periods of time
  • Ability to work independently in a remote environment
  • Ability to participate in virtual meetings in a professional setting
  • Ability to manage multiple priorities and meet deadlines
  • Design, develop, and improve learning experiences
  • Partner effectively with cross-functional stakeholders

About Liveops
Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability-helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients-delivering personalized experiences that earn trust and drive lasting impact. It's not outsourcing; it's outsmarting. To learn more, visit www.liveops.com.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000