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Part Time Outsourced Customer Service Jobs (NOW HIRING)

Scheels

Part Time Customer Service

Saint Cloud, MN · On-site

$15.50/hr

Respond promptly to customer needs requests for service assistance by providing customer service, greeting and acknowledging each customer, and being knowledgeable of store products and policies.

Hydroflex America, Inc.

Be Seen First

Part Time Customer Service

Grand Prairie, TX · On-site

$20 - $22/hr

Customer Service Specialist - Cleanroom Solutions USA Role Purpose The Customer Service Specialist - USA is responsible for delivering reliable, accurate, and timely customer service for the U.S ...

Kwik Car Wash

Customer Service / Part Time

Parma Heights, OH · On-site

$11 - $13/hr

... customers upon their arrival • Mastering provided menu services and have a knowledge of all current sale promotions • Effectively communicate and sell Services and/or Memberships based on ...

SCHEELS

Part Time Customer Service

Saint Cloud, MN · On-site

$15.50/hr

Respond promptly to customer needs requests for service assistance by providing customer service, greeting and acknowledging each customer, and being knowledgeable of store products and policies.

Openwork, LLC

Part-Time CSR

Spartanburg, SC

$15/hr

Openwork is currently assisting a local client in their search to for a part-time Customer Service Representative in Spartanburg. As a CSR you will be responsible for office duties as well as ...

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How much do part time outsourced customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for part time outsourced customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Outsourced Customer Service Representative, and why are they important?

To thrive as a Part Time Outsourced Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and challenging situations. These skills ensure efficient support delivery, customer satisfaction, and positive client relationships in a competitive service environment.

What is part time outsourced customer service?

Part time outsourced customer service refers to hiring external agents or companies to handle customer support tasks on a part-time basis, rather than employing full-time in-house staff. This arrangement allows businesses to provide customer service coverage during specific hours or peak periods without the need for permanent employees. Outsourcing customer service can be cost-effective and flexible, enabling companies to scale support operations according to their needs. These agents typically handle inquiries through phone, email, chat, or social media, ensuring that customers receive assistance even outside regular business hours.

What is the difference between Part Time Outsourced Customer Service vs Part Time Customer Support Representative?

AspectPart Time Outsourced Customer ServicePart Time Customer Support Representative
CredentialsTypically no formal certifications required; on-the-job training commonOften requires basic customer service or communication skills; certifications are rare
Work EnvironmentRemote or outsourced call centers, often overseasIn-house or remote, working directly for a company
Employer & Industry UsageThird-party outsourcing firms serving various industriesDirectly employed by a company, serving specific industries
Search & Comparison IntentFocuses on outsourcing options, cost savings, remote workFocuses on direct customer support roles, career growth

In summary, Part Time Outsourced Customer Service involves working for third-party providers often remotely, focusing on cost-effective support solutions. Part Time Customer Support Representatives are typically employed directly by companies, providing support in-house or remotely, with a focus on direct customer interaction and career development.

How do part-time outsourced customer service representatives typically collaborate with internal teams to resolve customer issues?

Part-time outsourced customer service representatives often work closely with internal teams such as technical support, billing, or product specialists to address complex customer inquiries. While they primarily communicate with customers, they use internal ticketing systems, chat tools, or scheduled meetings to escalate issues and ensure customers receive accurate solutions. Strong communication and documentation skills are essential in this collaborative process to maintain seamless service and uphold company standards. This teamwork creates a supportive environment even when working remotely or across different time zones.
What cities are hiring for Part Time Outsourced Customer Service jobs? Cities with the most Part Time Outsourced Customer Service job openings:
What are the most commonly searched types of Outsourced Customer Service jobs? The most popular types of Outsourced Customer Service jobs are:
What states have the most Part Time Outsourced Customer Service jobs? States with the most job openings for Part Time Outsourced Customer Service jobs include:
Part Time Outsourced Customer Service jobs near you

Customer Service Representative (Part-Time)

Roman Home Services

West Allis, WI

$20.50 - $25/hr

Part-time

Posted 15 days ago

Job description

About Us: We are a trusted provider of residential plumbing, electrical, and HVAC services, committed to delivering exceptional customer experiences and high-quality workmanship. Our team is growing, and we’re looking for a Part-time Customer Service Representative who thrives in a fast-paced, customer-focused environment.

Position Summary:

The Customer Service Representative (CSR) is the first point of contact for our customers. This role is responsible for answering incoming service calls, scheduling appointments, and ensuring every customer receives a professional, friendly, and efficient experience from start to finish. The ideal candidate is a great team-player, detail-oriented, empathetic, and enjoys helping customers solve problems in their homes.

Key Responsibilities:

  • Answer incoming phone calls promptly and professionally.
  • Listen carefully to customer needs and schedule appropriate service appointments.
  • Provide information about our plumbing, electrical, and HVAC services.
  • Communicate clearly and effectively with customers, technicians, co-workers, and management.
  • Maintain accurate records in the customer management system (Service Titan).
  • Perform outbound calls confirming service and scheduling.
  • Follow up with customers after service to ensure satisfaction and gather feedback.
  • Handle customer concerns with patience and professionalism, escalating as needed.
  • Support the team with administrative tasks such as data entry, invoice review, and follow-up calls.
  • Contribute to a positive and supportive office environment focused on teamwork and customer care.

Qualifications:

  • Previous customer service experience (home services or dispatch experience preferred).
  • Strong communication and active listening skills.
  • Ability to multitask and stay organized in a busy environment.
  • Comfortable using dispatch or CRM software and Microsoft Office Suite.
  • Positive, professional attitude with a focus on customer satisfaction.
  • Reliable and punctual with a strong work ethic.

Preferred Experience:

  • Experience in residential service industries such as plumbing, electrical, or HVAC.
  • Familiarity with ServiceTitan or similar scheduling software.
  • Basic understanding of residential home service terminology.

What We Offer:

  • Flexible Part-time Schedule
  • Paid training and opportunities for advancement.
  • Supportive team environment.

Join our team and become the voice of our company — helping customers solve problems, one call at a time!

Apply