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Outlet Manager Jobs (NOW HIRING)

HEI Hotels and Resorts

Outlet Manager

Pasadena, CA · On-site

$75K - $80K/yr

Overview Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate ...

Heihotels

Overview Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate ...

Sage Hospitality

Outlet Manager

Charlotte, NC · On-site

Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate ...

Marriott International

Outlet Manager

Cambridge, MA · On-site

Overview Plan and manage the Restaurant, Room Service, Banquet and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate ...

Sage Hospitality

Outlet Manager

Charlotte, NC

Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise ...

Total Wireless

Outlet Manager

Houston, TX · On-site

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Kenner, LA

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Cicero, IL · On-site

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Gretna, LA

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

The Elyton

Outlet Manager

Birmingham, AL · On-site

$40K - $60K/yr

Controls costs of all food and beverage outlets by assisting management, as requested, in purchasing, maintaining effective profit and loss controls and monitoring labor costs following demand ...

New

Total Wireless

Outlet Manager

Houston, TX · On-site

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Joliet, IL

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Norcross, GA · On-site

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

Total Wireless

Outlet Manager

Milwaukee, WI

$22/hr

Outlet Manager Company: Growth Wireless (Affiliated with Total Wireless) Job Type: Full-Time / Part-Time Compensation & Benefits Competitive pay (based on experience) Commission + performance-based ...

St. Matthew's House

Outlet Supervisor

Fort Myers, FL · On-site

Coordinate daily and as needed with SMH Warehouse Managers, Dispatch, Fleet Manager and Senior Lead/Lead Drivers to assure safe and efficient coordination of salvage center operations. * Maintain ...

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How much do outlet manager jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for outlet manager in the United States is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Outlet Manager, and why are they important?

To thrive as an Outlet Manager, you need strong leadership, operational management abilities, and experience in retail or hospitality, often supported by a relevant degree or diploma. Familiarity with point-of-sale (POS) systems, inventory management software, and basic financial reporting tools is typically required. Excellent communication, problem-solving, and team-building skills help drive customer satisfaction and staff performance. These skills are crucial for ensuring smooth outlet operations, meeting sales targets, and maintaining a positive customer experience.

What are the main challenges an Outlet Manager faces when overseeing a team in a fast-paced hospitality environment?

As an Outlet Manager, one of the primary challenges is balancing staff scheduling and motivation while maintaining exceptional customer service standards. The role often requires quick decision-making during peak hours, effective conflict resolution, and ensuring compliance with health and safety regulations. Additionally, managing inventory, controlling costs, and consistently training and developing staff are key ongoing responsibilities. Successful Outlet Managers thrive by fostering a positive team culture and adapting swiftly to changing customer demands.

What is an Outlet Manager?

An Outlet Manager is responsible for overseeing the daily operations of a retail or food and beverage outlet, such as a store, restaurant, or café. Their duties typically include managing staff, ensuring excellent customer service, handling inventory, and maximizing sales and profitability. They also implement company policies, maintain quality standards, and address any operational issues that arise. Strong leadership, organizational, and communication skills are essential for success in this role.

What is the difference between Outlet Manager vs Store Supervisor?

AspectOutlet ManagerStore Supervisor
ResponsibilitiesOversees overall outlet operations, manages staff, handles customer service, and ensures sales targets are met.Supervises daily store activities, manages staff schedules, and ensures customer satisfaction.
CredentialsExperience in retail or hospitality, leadership skills, sometimes relevant certifications.Experience in retail, good communication skills, often on-the-job training.
Work EnvironmentTypically in hospitality outlets, restaurants, or retail stores with a focus on customer experience.Retail stores, supermarkets, or specialty shops, focusing on sales and customer service.

While both roles involve supervising staff and ensuring customer satisfaction, the Outlet Manager generally has broader responsibilities, including strategic planning and overall outlet performance, whereas the Store Supervisor focuses more on daily operations and staff management within a retail environment.

More about Outlet Manager jobs
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What are the most commonly searched types of Outlet jobs? The most popular types of Outlet jobs are:
Who are the top companies hiring for Outlet Manager jobs? The top employers for Outlet Manager jobs are:
What states have the most Outlet Manager jobs? States with the most job openings for Outlet Manager jobs include:
Outlet Manager jobs near you
Outlet Manager

Outlet Manager

HEI Hotels and Resorts

Pasadena, CA • On-site

$75K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

HEI Hotels & Resorts rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Us
Surround yourself with modern comforts at the Westin Pasadena. Elevate your career working near Historic Old Town Pasadena, Rose Bowl Stadium, Pasadena City Hall, museums, and restaurants. Be part of a group of people who are passionate about the Hospitality Industry. When you join our Team, you will receive competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts with all Marriott brands worldwide, and much more! Daily our associates enjoy a free meals in our spacious associate cafeteria. Monthly we have a Town Hall meeting celebrating our associates, special delights from our Chef, and prizes. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
  • Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations.
  • Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
  • Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
  • Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
  • Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications and Skills
  • Minimum two years of post-high school education.
  • Two+ years of full employment in a related position.
  • Hotel experience preferred.
  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. • Supervision, management, and communication skills are required.
  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation
Salary Range: $75,000.00 - $80,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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